As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Sean Powell Booking Validation False PositivesClosed   Amelia   Updated March 9, 2022 at 10:58am   2 Most recent comment from Uroš Jovanović:Hello Sean,Thank you for reaching out to us.Does this issue occur when you are logged into the back-end of WordPress as an admin user?Looking forward to your reply.  Christian PackageClosed   Amelia   Updated March 9, 2022 at 10:52am   6 Most recent comment from Uroš Jovanović:Hello Christian,Glad to hear that.Feel free to contact us if you have any other questions. Stephane LHUILE Personnalisation email rendez-vous accepté pour les employésClosed   Amelia   Updated March 9, 2022 at 9:22am   2 Most recent comment from Marko Davidović:Hello Stephane, Thank you for purchasing our product, and for reaching out to us.Please note that the official support language is English, and we have to use Google Translator to try and understand ... Yasmine Haddad booking several services for one paymentClosed   Amelia   Updated March 8, 2022 at 10:48pm   4 Most recent comment from Uroš Jovanović:Hello Yasmine,Please reach out to us if you have any other questions. Erik Griffith How to block out days on calendar for specific servicesClosed   Amelia   Updated March 8, 2022 at 6:12pm   2 Most recent comment from Miloš Jovanović:Hi, Erik.- Thanks for reaching out to us. Sorry about the delayed response time.- May I suggest taking a look at this "Special days" feature, with an example, from our Documentation on this page?Let m ... Tim Steeman set a value in a select queryClosed   wpDataTables   Updated March 8, 2022 at 5:39pm   2 Most recent comment from Miloš Jovanović:Hi, TimThanks for reaching out to us- To be honest, you are correct, this is more of a question of what's the best way to do this with an SQL Query directly on your database.Depends if you want t ... Sandra Lynn Campbell Wordpress user error messageClosed   Amelia   Updated March 8, 2022 at 3:44pm   15 Most recent comment from Uroš Jovanović:Hello Sandra,Please reach out to us if you have any other questions. Aubrey Booking QuestionsClosed Pre-purchase questions for Amelia   Updated March 8, 2022 at 3:06pm   2 Most recent comment from Uroš Jovanović:Hello Aubrey,Thank you for expressing interest in purchasing the Amelia plugin.For your purpose, you could create a single service called "Wine tour" and set the capacity of your choice, assign employ ... Jacques Blanc Limitation réservations pour un service pour gérer des équipementsClosed   Amelia   Updated March 8, 2022 at 2:47pm   2 Most recent comment from Marko Davidović:Hello Jacques, Thank you for purchasing our product, and for reaching out to us.Please note that the official support language is English, and we have to use Google Translator to try and understand o ... Stefania Ricchieri Set time slot beyond 8 hoursClosed   Amelia   Updated March 8, 2022 at 2:33pm   6 Most recent comment from Uroš Jovanović:Hello Stefania,Glad to hear that the issue has been resolved. Feel free to contact us if you have any other questions. Robin Koss Appointment booking - Google CalendarClosed   Amelia   Updated March 8, 2022 at 2:10pm   12 Most recent comment from Uroš Jovanović:Hello Robin,Glad to hear that.Feel free to contact us if you have any other questions. Hassan Zia Studio Booking websiteClosed Pre-purchase questions for Amelia   Updated March 8, 2022 at 2:08pm   6 Most recent comment from Miloš Jovanović:Hi, Hassan Zia - We have this planned to be finished in the next 2 months, but I have to point out that sometimes the developers don't meet the estimated time, because there are a lot of unpredi ... John Riedl Printing the Calendar and\or Appointment ListClosed   Amelia   Updated March 8, 2022 at 1:34pm   2 Most recent comment from Uroš Jovanović:Hello John,Thank you for reaching out to us.Unfortunately, that is currently not possible with Amelia's built-in feature.Please feel free to search through our feature suggestion page, and see i ... Lauren Byleveld bookings that are time limitedClosed   Amelia   Updated March 8, 2022 at 1:24pm   2 Most recent comment from Marko Davidović:Hello Lauren, Thank you for purchasing our product, and for reaching out to us.We went to your site as far as we can see everything is in order. We could only book on certain time slots. If you test b ... Brandon Lee Unable to add SMS to "Send additional text messages"Closed   Amelia   Updated March 8, 2022 at 12:50pm   6 Most recent comment from Marko Davidović:Hello Steven,We forwarded your ticket to our level 2 agents so they can find out exactly what the issue is. In the meantime, we are sending you our latest version of Amelia 4.5 to install you can find ...