As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

charles so Panel can only be placed within page headerClosed   Amelia   Updated March 8, 2022 at 12:27pm   6 Most recent comment from Uroš Jovanović:Hello Charles,Glad to hear that. I will reply to your other ticket as soon as possible. Michelle Viljoen Multiple DatesClosed Pre-purchase questions for Amelia   Updated March 8, 2022 at 11:54am   2 Most recent comment from Uroš Jovanović:Hello Michelle,Thank you for expressing interest in purchasing the Amelia plugin.For this purpose, you can enable the recurring appointment for the service and the customers will be able to choose mul ... Wilfred Laxa Google Meet with Recurring EventsClosed   Amelia   Updated March 8, 2022 at 9:55am   2 Most recent comment from Uroš Jovanović:Hello Wilfred,Thank you for reaching out to us.For this purpose, you need to enable the "Enable Google Meet", Add Event's Attendees, and "Send Event Invitation Email" options on the Amelia/Settin ... Sophie Pricing for additional usersClosed   Amelia   Updated March 8, 2022 at 9:21am   2 Most recent comment from Uroš Jovanović:Hello Sophie,Thank you for reaching out to us.At the moment,  there is no such option as the price multiplies by each person that a customer brings to the appointment. If you want, you could use the ... mickna Data from Formidable repeaterClosed Pre-purchase questions for wpDataTables   Updated March 8, 2022 at 8:54am   2 Most recent comment from Aleksandar Vuković:Hello MichaelThank you for your interest in our plugin.At the moment, using repeater fields in wpDataTables is not possible. Our developers do have this planned for the future, but I can't say e ... Sebastian Customizing AmaliaClosed   Amelia   Updated March 7, 2022 at 11:02pm   2 Most recent comment from Uroš Jovanović:Hello Sebastian,Thank you for reaching out to us.You can use the following CSS code to hide the employee field from Step 4 of the booking form: .amelia-app-booking #amelia-booking-wrap .am-step-bookin ... Jaffer Amelia Plugin VulnerabilityClosed   Amelia   Updated March 7, 2022 at 10:22pm   5 Most recent comment from Uroš Jovanović:Hello Jaffer,That is right.This is resolved in the newest update. Please reach out to us if you have any other questions. Thomas Kiesenebner Amelia PlanClosed   Amelia   Updated March 7, 2022 at 7:31pm   2 Most recent comment from Miloš Jovanović:Hi, Thomas Thanks for reaching out to us. - Our developers launched a new custom pricing feature for Events in version 4.4, "Tickets for Events" – Adding custom pricing to your Amelia Events, allow ... German Notification after woocommerce for clientClosed   Amelia   Updated March 7, 2022 at 6:53pm   4 Most recent comment from Uroš Jovanović:Hello,Unfortunately, that is currently not possible with Amelia's built-in features.Please feel free to search through our feature suggestion page, and see if someone may be already suggested th ... ts zoom settingsClosed   Amelia   Updated March 7, 2022 at 6:30pm   5 Most recent comment from Miloš Jovanović:Hi, tsYou're welcome.I did a bit of extra effort, because I was curious, to be honest, with the entire Zoom setup, so I discovered that they changed that "default Waiting room" behavior, at some ... Jack Hakimian Does it read availability from Google CalendarClosed Pre-purchase questions for Amelia   Updated March 7, 2022 at 6:15pm   4 Most recent comment from Uroš Jovanović:Hello Jack,That is right, It will remove the busy slots of both employees.Please reach out too us if you need further assistance. Vincent where is my account?Closed   Amelia   Updated March 7, 2022 at 4:28pm   2 Most recent comment from Uroš Jovanović:Hello Vincent,Thank you for reaching out to us.You will just need to deactivate the license on the first domain. Once you deactivate the license in Amelia/Settings/Activation on one site, you'll ... Saleh Fauzan About Hide TableClosed Pre-purchase questions for wpDataTables   Updated March 7, 2022 at 4:23pm   2 Most recent comment from Uroš Jovanović:Hello Saleh,Thank you for expressing interest in purchasing the wpDataTables plugin.1. This global search field is placed right above the table, and at this time, we don't have a way of changing ... Josh Data Tables not updating via Google APIClosed   wpDataTables   Updated March 7, 2022 at 3:14pm   5 Most recent comment from Aleksandar Vuković:Hello MikeI can't download your videos for some reason:Also, I can't access your staging siteCan you please open your own Private ticket, and share the credentials with us, so we can take ... Sherlock Categories shortcode showing only 4 categories - Free VersionClosed Pre-purchase questions for Amelia   Updated March 7, 2022 at 2:20pm   2 Most recent comment from Uroš Jovanović:Hello Sherlock,Thank you for reaching out to us.Please check if the working hours/service is set up properly on the Amelia/Settings/Provider settings page, and provide us with an update on whether tha ...