As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Marco HelpClosed   Amelia   Updated March 10, 2022 at 2:23pm   8 Most recent comment from Marko Davidović:Hello Marco,If you change your mind and if you have some additional questions, we are here for you.We wish you all the best. Genevieve Calendar not syncingClosed Pre-purchase questions for Amelia   Updated March 10, 2022 at 2:20pm   5 Most recent comment from Miloš Jovanović:Hi, Genevieve- Can you please update the plugin to the latest version, and check to enable this setting :- Let me know how it goes, we will be here to assist. Thank you Julia Amelia users and employeesClosed   Amelia   Updated March 10, 2022 at 2:04pm   2 Most recent comment from Miloš Jovanović:Hi, Julia- Thanks for reaching out to usPlease provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that� ... William Sauvé languageClosed   wpDataTables   Updated March 10, 2022 at 1:57pm   4 Most recent comment from Aleksandar Vuković:Hello BérangèreWe can't say exactly what happened on your end, but you can download the installation file for the plugin again (from our store), extract it and copy the .po and .mo files from . ... Ankit Let user decide the time the time slotsClosed   Amelia   Updated March 10, 2022 at 1:19pm   2 Most recent comment from Miloš Jovanović:Hi, AnkitThanks for reaching out to us- At this time, this is not achievable with any of our built-in functionalities in Amelia.The developers have this feature in their scope for the future, but I ca ... takuro Mail after bookingClosed   Amelia   Updated March 10, 2022 at 1:17pm   6 Most recent comment from Uroš Jovanović:Hello Takuro,Unfortunately, this is currently not possible with Amelia's built-in features.Please feel free to search through our feature suggestion page, and see if someone may be already sugge ... Daniel Paredes ConsultaClosed Pre-purchase questions for Amelia   Updated March 10, 2022 at 1:02pm   4 Most recent comment from Miloš Jovanović:Hi, Daniel Thanks for showing interest in Amelia. At this time, we don't have this capability built in the plugin.  The developers have this feature in the scope for the future, that will allow ... Carole I don't know if this is the right pluginClosed   Amelia   Updated March 10, 2022 at 12:33pm   4 Most recent comment from Marko Davidović:Hello Carole,Yes of course it can and you see classes per time periods.This employee is assigned to Yoga and Salsa from 9 am to 12 pm and from 11 am to 12 pm on for different services or in your case ... Stephane LHUILE customizing Google Calendar fieldsClosed   Amelia   Updated March 10, 2022 at 12:31pm   2 Most recent comment from Miloš Jovanović:Hi, Stephane Thanks for reaching out to us. If I understand correctly, by the content of the message in the Google calendar, I suppose you're referring to - Event Title and Description, as shown ... Eduardo Cicotti Notificação / WhatsappClosed Pre-purchase questions for Amelia   Updated March 10, 2022 at 12:31pm   2 Most recent comment from Uroš Jovanović:Hello Eduardo,Thank you for expressing interest in purchasing the Amelia plugin.Please note that the official language of our support team is English, thus I would like to apologize in advance if anyt ... Roman Multi Language CheckoutClosed Pre-purchase questions for Amelia   Updated March 10, 2022 at 12:26pm   2 Most recent comment from Uroš Jovanović:Hello Roman,Thank you for expressing interest in purchasing the Amelia plugin.Please note that we do not have translators in our company, so all translated languages Amelia has have been translated by ... Damir Serbanovic How to find and see reccuring customers in Amelia dashboardClosed   Amelia   Updated March 10, 2022 at 12:15pm   2 Most recent comment from Marko Davidović:Hello Damir, Thank you for purchasing our product, and for reaching out to us.Unfortunately, you can't find customers in Amelia's dashboard because the dashboard is used to review your busin ... lewis multi stepClosed   Amelia   Updated March 10, 2022 at 12:03pm   2 Most recent comment from Miloš Jovanović:Hi, lewisThanks for reaching out to us- I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. Please feel free to search throug ... Damir Serbanovic Can we import appointments into Amelia ?Closed   Amelia   Updated March 10, 2022 at 11:55am   2 Most recent comment from Uroš Jovanović:Hello Damir,Thank you for reaching out to us.Unfortunately, this is currently not possible with Amelia's built-in features. We have a plan to add this feature in one of the future updates but the ... Yuki Events customer info export all at onceClosed   Amelia   Updated March 10, 2022 at 11:17am   6 Most recent comment from Marko Davidović:Hello Yuki,We try to help as best as we can but some features are not built-in and we cant do anything about that we are sorry.If you have any more questions please feel free to open another ticket an ...