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Public Tickets

Mariam ALMutairi inquiry about your productClosed   Amelia   Updated September 29, 2021 at 10:34am   2 Most recent comment from [deleted]:Hi, Mariam,Sorry for the delayed response.Yes, you can do that. Different prices can be set in the Employee's profile under the Assigned Services tab, for example:Hope that will help.Best Regard ... Anne-Carole Zbinden notificationClosed   Amelia   Updated September 29, 2021 at 10:09am   8 Most recent comment from [deleted]:Hi Anne-CaroleIf you want to allow your customers to reschedule their appointments you will need to enable this option from the Roles settings.Regarding the Zoom link we will need the screenshot from ... Irtaza Amelia AutoRenew SubscriptionClosed   Amelia   Updated September 29, 2021 at 9:43am   2 Most recent comment from [deleted]:Hi Irtaza,thank you for reaching out to usAll Yearly subscriptions are autorenewable.This option cannot be turned off to pay manually, you can only cancel the subscription fully, I'm afraid. Farrell Changing license codeClosed   wpDataTables   Updated September 29, 2021 at 9:27am   4 Most recent comment from [deleted]:Hi FarrellSorry for the misunderstanding.We recently added a possibility for you to manage your domains in our store. So, please access the store and you will see the Manage domains button, so you ca ... Dongsoon wpDataTables support php 8.0Closed   wpDataTables   Updated September 29, 2021 at 9:16am   5 Most recent comment from Aleksandar Vuković:Hey DongsoonAre you maybe on DigitalOcean?If you are, can you please ask them to turn off sql_require_primary_key? DigitalOcean recently enforced primary keys on all newly created tables in their man ... Frederic Exporting eventClosed   Amelia   Updated September 29, 2021 at 9:15am   4 Most recent comment from Aleksandar Vuković:I don't have the SQL command, Fred, I always used the graphic interface of phpMyAdmin.Select all tables in the database:Scroll all the way down, and under "With Selected" choose Export:Then, ... Gamepitch Cannot Edit EventsClosed   Amelia   Updated September 29, 2021 at 8:44am   4 Most recent comment from Aleksandar Vuković:We're glad to hear that!Thanks for letting us know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Blaise Cosme Shortcode issues in Elementor ProClosed   Amelia   Updated September 29, 2021 at 8:29am   6 Most recent comment from [deleted]:Hi Blaise,thank you for letting us know! I'm happy to hear that.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Prabuddh Kumar Customer not receiving emailClosed   Amelia   Updated September 29, 2021 at 8:02am   4 Most recent comment from [deleted]:Hi Prabuddh,thank you for the kind replyThe test email for a notification can be found here:If you don't find it, please provide me a temporary WP-admin (administrator) user for your site where ... Blaise Cosme Shortcode Not Working & Other Bugs - Needing solution ASAP.Closed   Amelia   Updated September 28, 2021 at 11:40pm   3 Most recent comment from [deleted]:Hi, Blaise,Sorry for the delayed response.1. I see there are plenty of cached elements on the booking page. If you use a caching plugin, please exclude pages with Amelia from its settings since it ca ... Vitório Multi-siteClosed Pre-purchase questions for Amelia   Updated September 28, 2021 at 11:15pm   4 Most recent comment from [deleted]:Hi, Vitório,Thank you for letting us know that the issue was resolved.Please feel free to contact us if you need any assistance with Amelia set up after the purchase, we will gladly respond to your q ... Charlotte Changing Front-End ViewClosed   Amelia   Updated September 28, 2021 at 11:13pm   7 Most recent comment from [deleted]:Hi, Charlotte,Sorry for the delayed response.And thank you for sharing the solution with us.Please feel free to contact us if you have any other questions.Best Regards. Rene Bakker contestersClosed   Amelia   Updated September 28, 2021 at 10:23pm   4 Most recent comment from [deleted]:Rene,Thank you for the screenshots.You cannot disable Capacity for Events in Amelia, unfortunately. this setting is required and you have to set it in order to create an Event.However, you can hide Ca ... Santiago Working hoursClosed Pre-purchase questions for Amelia   Updated September 28, 2021 at 1:56pm   2 Most recent comment from [deleted]:Hi, Santiago,Thank you for reaching out to us.It cannot be achieved with the current built-in features in Amelia, I'm afraid.However, you can use a workaround, for example, you can add a Custom ... Jiri PlaceholdersClosed   wpDataTables   Updated September 28, 2021 at 1:50pm   4 Most recent comment from Aleksandar Vuković:Hey JiriThat's great news, thanks for sharing that with everyone!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.