We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Akli Event ticket email notificationClosed   Amelia   Updated March 2, 2022 at 3:20pm   5 Most recent comment from Marko Davidović:Hello Akli and Elisabeth,Elisabeth is right about Amelia, I don't have the right kind of information about WooCommerce, but of course, you can try it and let us know how it looks just like Elis ... Benil Contact Probleme pour mettre une option de payement sur ameliaClosed   Amelia   Updated March 2, 2022 at 3:16pm   2 Most recent comment from Marko Davidović:Hello Benil, Thank you for purchasing our product, and for reaching out to us.I'm afraid that we did not quite get, what are you trying to achieve? Amelia has integration with WooCommerce and wha ... Coke Alvarez Not send notificationsClosed   Amelia   Updated March 2, 2022 at 2:46pm   6 Most recent comment from Marko Davidović:Hello Coke, You are most welcome we are glad that we're able to help you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, ... Elisabeth ER IS NU EEN NEDERLANDSE AMELIA SUPPORT FACEBOEKGROEPClosed   Amelia   Updated March 2, 2022 at 2:26pm   2 Most recent comment from Marko Davidović:Hello Elisabeth, That is great, I hope your group will help many and of course, if you need any assistance we are here to help you any way we can. We wish you all the best. Elisabeth AMELIA FACEBOOK GROUPClosed   Amelia   Updated March 2, 2022 at 2:26pm   6 Most recent comment from Marko Davidović:Hello Elisabeth,That is great, I hope your group will help many and of course, if you need any assistance we are here to help you any way we can.We wish you all the best. takuro Unavailability of ActivationClosed   Amelia   Updated March 2, 2022 at 2:23pm   6 Most recent comment from Marko Davidović:Hello Takuro,Thank you so much, it means a lot to us as a small token of attention, we are sending you this code for SMS credit 7162DEB1 and if you need any more assistance or If you have any more ... Temper A Set Price(flat fee) of an appointment regardless of capacityClosed   Amelia   Updated March 2, 2022 at 1:42pm   6 Most recent comment from Marko Davidović:Hello,I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having you ... Robert Emanuel amelia dataClosed   Amelia   Updated March 2, 2022 at 1:07pm   2 Most recent comment from Marko Davidović:Hello Robert, Thank you for purchasing our product, and for reaching out to us.You will need to migrate the data by yourself. The best advice that we can give you is that when you are moving data is t ... charles so Upgrade paid but Pro features not availableClosed   Amelia   Updated March 2, 2022 at 1:05pm   4 Most recent comment from Uroš Jovanović:Hello Charles,Glad to hear that.Feel free to contact us if you have any other questions. Anni Language versionsClosed Pre-purchase questions for Amelia   Updated March 2, 2022 at 12:33pm   4 Most recent comment from Marko Davidović:Hello Anni, Amelia is multilingual, and Amelia inherits the language from WordPress, which language you select that will be your default backend language. But on the front end for your customers, you ... Cathan Employee ManagementClosed   Amelia   Updated March 2, 2022 at 12:05pm   2 Most recent comment from Marko Davidović:Hello Cathan, Thank you for purchasing our product, and for reaching out to us.You can assign an employee to multiple locations in Amelia now you just have to assign an employee to different locations ... René Stäblein Font colour in Data TableClosed   wpDataTables   Updated March 2, 2022 at 11:28am   5 Most recent comment from Miloš Jovanović:Hi, Rene - The only chart engine that provides a built-in setting to change this colour is Apex charts. If you use this engine, here is the setting to change the chart text colour. Other chart engin ... Kevin Translation issueClosed   Amelia   Updated March 2, 2022 at 10:31am   12 Most recent comment from Uroš Jovanović:Hello Kevin,Glad to hear that the issue has been resolved.Feel free to contact us if you have any other questions. Josh RefundClosed   Amelia   Updated March 2, 2022 at 10:22am   10 Most recent comment from Uroš Jovanović:Hello Josh,Hope you get your money back shortly.Reach out to us if you have any other questions. Mr Nerijus Bosas White label and competition with BookneticClosed   Amelia   Updated March 2, 2022 at 10:16am   2 Most recent comment from Uroš Jovanović:Hello Nerijus,Thank you for reaching out to us.There are plenty of new features that our developers are working on and those will be implemented with each new release of the Amelia plugin. In regards ...