As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Stacey Sommers unable to add a new tableClosed   wpDataTables   Updated March 11, 2022 at 2:48pm   5 Most recent comment from Miloš Jovanović:Hi, StaceyMy apology, i didn't realise you got the context of the query from our constructor.Please note that our query constructors are not ‘ultimate generators’, and they should be treated ... Jeremy Avenarius Dynamic shortcode for employee calendarClosed   Amelia   Updated March 11, 2022 at 2:24pm   10 Most recent comment from Marko Davidović:Hello Jeremy,You are most welcome. We have forwarded this to our developers and we will see if we can do something about it in the future.If you have any more questions please feel free to open anot ... David Sánchez Problema generando usuarios con Amelia y WoocommerceClosed   Amelia   Updated March 11, 2022 at 1:55pm   6 Most recent comment from Uroš Jovanović:Hello David,Thank you for providing me with the admin credentials.When you assign the "Amelia Customer" user role - that's only a user role, and it doesn't instruct the plugin to automatical ... Sergio Jacome apoiments notificationsClosed   Amelia   Updated March 11, 2022 at 1:39pm   2 Most recent comment from Miloš Jovanović:Hi, SergioThanks for reaching out to usThis report shows that the cron wasn't configured properly for your server. cron is a Linux utility that schedules a command or script on your server to r ... Nicholas Bozzo Manually Entering AppointmentsClosed   Amelia   Updated March 11, 2022 at 1:34pm   2 Most recent comment from Marko Davidović:Hello Nicholas, Thank you for purchasing our product, and for reaching out to us.Yes you can schedule an appointment in the past with Amelia As for setting up appointments outside working hours, that ... Ilse Calendar SynchronizationClosed   Amelia   Updated March 11, 2022 at 1:25pm   45 Most recent comment from Aleksandar Vuković:You're welcome, IlseIf you need some further assistance, please feel free to reach out to us. Damir Omerovic All data from table is goneClosed   wpDataTables   Updated March 11, 2022 at 1:22pm   6 Most recent comment from Aleksandar Vuković:Hi again DamirI don't see the plugin when I log in. Since this is a multisite, did you enable it for https://projekthubben.se, where I have access? Manuel Sell tickets for eventsClosed Pre-purchase questions for Amelia   Updated March 11, 2022 at 1:20pm   2 Most recent comment from Miloš Jovanović:Hi, ManuelThanks for reaching out to usYou would be able to create these shows as Events in Amelia (https://wpamelia.com/events/) You can define the total capacity and define a fixed price. Every new ... Carl Hewlett Late night eventsClosed   Amelia   Updated March 11, 2022 at 1:09pm   2 Most recent comment from Marko Davidović:Hello Carl, Thank you for purchasing our product, and for reaching out to us.Unfortunately, this is not possible at the moment. Appointments and the event can have working hours until 23.30 or 24.00, ... Neive setting dates and times with free versionClosed Pre-purchase questions for Amelia   Updated March 11, 2022 at 12:07pm   2 Most recent comment from Marko Davidović:Hello Neive, Thank you for your interest in our product.The availability you adjust in working hours of an employee with the lite version you can create one employee and set his working days and worki ... meha Jain Need detail on premium featuresClosed Pre-purchase questions for wpDataTables   Updated March 11, 2022 at 11:51am   2 Most recent comment from Marko Davidović:Hello Meha, Thank you for your interest in our product.We will try to answer to all of your questions as best as possible: 1. -Does it allow the front end user to compare (benchmark) the data of any ... Dimitri Van Looy Layout catalogueClosed   Amelia   Updated March 11, 2022 at 11:43am   2 Most recent comment from Marko Davidović:Hello Dimitri, Thank you for purchasing our product, and for reaching out to us.Unfortunately, this is not possible at the moment, our shortcodes cannot be changed at the moment but we understand your ... Manish Kumar Chaubey Pre Purchase QuestionClosed Pre-purchase questions for wpDataTables   Updated March 11, 2022 at 10:45am   4 Most recent comment from Aleksandar Vuković:Hi again ManishWe don't provide live demo sessions, but you can test the full version of the plugin on our sandbox site.We also provide a 15-day money-back guarantee, so if you purchase the plug ... Alex Change Color for EmployeesClosed   Amelia   Updated March 11, 2022 at 10:33am   2 Most recent comment from Miloš Jovanović:Hi, Alex Thanks for reaching out, and I apologise for the late response time. - I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amel ... Alex Change Color for rest timesClosed   Amelia   Updated March 11, 2022 at 10:32am   2 Most recent comment from Miloš Jovanović:Hi, AlexThanks for reaching out, and I apologise for the late response time.- I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia ...