As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

María Cajo Changes are not being reflectedClosed   Amelia   Updated March 14, 2022 at 9:25pm   19 Most recent comment from Uroš Jovanović:Hello María,Glad to be able to assist you.Feel free to contact us if you have any other questions. Stephen Kitchener update table on website from external siteClosed Pre-purchase questions for wpDataTables   Updated March 14, 2022 at 7:40pm   2 Most recent comment from Miloš Jovanović:Hi, Stephen Thanks for reaching out to us, and thank you very much for the kind words.- The table should update the data when linked to the source file, or in your case, XML data...but you have to re ... Tim Gossett Using Amelia for full-day rentalsClosed Pre-purchase questions for Amelia   Updated March 14, 2022 at 7:25pm   2 Most recent comment from Uroš Jovanović:Hello Tim,Thank you for expressing interest in purchasing the Amelia plugin.For this purpose, you could create a service called "Booking cabins" for example, and then assign one employee for each of t ... Markus Ringe Download older versionsClosed   Amelia   Updated March 14, 2022 at 6:55pm   2 Most recent comment from Uroš Jovanović:Hello Markus,Thank you for reaching out to us.Unfortunately, tit is not possible to download the earlier versions of the Amelia plugin as they are not supported anymore and thus we don't have the ... tiphaine franc desync event timeClosed   Amelia   Updated March 14, 2022 at 5:47pm   3 Most recent comment from Miloš Jovanović:Hi, FrancThanks for reaching out to usI am delighted to hear that this has been resolved. Thank you for letting us know.Anything else that we could assist with, don't hesitate to reach out to us. Damir Serbanovic How to remove or hide help link on the bottom of the Amelia dashboardClosed   Amelia   Updated March 14, 2022 at 5:47pm   2 Most recent comment from Miloš Jovanović:Hi, DamirThanks for reaching out to us- You can do this by, firstly installing the "Add Admin CSS" plugin,and use it to add this custom CSS style to the page : .am-help-button { display: none !im ... Christian Wirth Taxes with stripeClosed   Amelia   Updated March 14, 2022 at 5:30pm   2 Most recent comment from Uroš Jovanović:Hello Christian,Thank you for reaching out to us.Unfortunately, there isn't a possibility of adding taxes in Amelia, but we have integration with WooCommerce where you can set up taxes. You can ... Ron Poppen Color adjustment EventsClosed   Amelia   Updated March 14, 2022 at 4:11pm   17 Most recent comment from Stanislav Snagovskiy:Dear Johannes,You're welcome.Currently, It is not possible, however, it will be possible when the redesigned version of Amelia comes out, but I would not be able to provide you with an ETA. Pl ... lewis multiple formsClosed   Amelia   Updated March 14, 2022 at 3:50pm   2 Most recent comment from Miloš Jovanović:Hello Lewis, Thank you for purchasing our product, and for reaching out to us. You can achieve this easily with our shortcodes. We are sending you an article where you can see all the types of short ... Patrick Bug-ReportClosed   Amelia   Updated March 17, 2022 at 2:55pm   15 Most recent comment from Marko Davidović:Hello Patrick,We just wanted to inform you that we do not have any fixes yet but we are working on it and for now you still need to create shortcodes manually. Hopefully, this will be fixed soon. Eric Ma How do I display the second portion of DateTimeClosed   wpDataTables   Updated March 14, 2022 at 2:44pm   4 Most recent comment from Aleksandar Vuković:Hi again EricThe DateTime columns in wpDataTables pick up the format you configured in wpDataTables' main settings. The format in the database is configured in the database itself, it's got ... shaun howell integrationsClosed Pre-purchase questions for Amelia   Updated March 14, 2022 at 2:28pm   2 Most recent comment from Marko Davidović:Hello Shaun, Thank you for purchasing our product, and for reaching out to us.Unfortunately, this is not possible at the moment. I'll kindly ask you to add it as a feature suggestion on this p ... Chloe Depledge PaymentClosed   Amelia   Updated March 14, 2022 at 2:22pm   2 Most recent comment from Uroš Jovanović:Hello Chloe,Thank you for reaching out to us.Unfortunately, that is currently not possible with Amelia's built-in features.Please feel free to search through our feature suggestion page, and see ... Lui Motta Limit of individual bookings per dayClosed   Amelia   Updated March 14, 2022 at 2:09pm   6 Most recent comment from Uroš Jovanović:Hello Lui,It should be implemented soon but there is no ETA for this as there are a lot of new functionalities being implemented. Please reach out to us if you have any other questions. Christophe Unable to book appointment at some hoursClosed   Amelia   Updated March 14, 2022 at 1:21pm   4 Most recent comment from Uroš Jovanović:Hello Christophe,Apologies for the delayed response.Since we cannot reproduce this issue for the appointments in the past, please let me know if the same issue happens for future appointments so we ca ...