Okay

Public Tickets

Gareth John Hailey Next Day Reminders not sent since 4.1Closed   Amelia   Updated September 28, 2021 at 12:21pm   14 Most recent comment from Aleksandar Vuković:Hey Gareth.This issue has been resolved. It was caused by the custom solution we provided back in July, for emails that were not being sent when we provided that "undelivered" cron, along with a custo ... Arne De Belser One Employee, different timeslots for multiple servicesClosed   Amelia   Updated September 28, 2021 at 12:08pm   4 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Joel Prest Loading pluginClosed   wpDataTables   Updated September 28, 2021 at 11:46am   2 Most recent comment from [deleted]:Hi JoelThank you for your purchase.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you please ... revaz TAVZARASHVILI Freeze HEADER of tableClosed   wpDataTables   Updated September 28, 2021 at 11:40am   2 Most recent comment from [deleted]:Hi RevazThank you for reaching out to us.Creating a sticky header and columns is not possible with plugin built in features, but one of our customers made this possible. We did not get a chance to t ... Nelson Fatal error during updateClosed   Amelia   Updated September 28, 2021 at 11:38am   6 Most recent comment from [deleted]:Thank you, I forwarded this to our developers for troubleshooting. We will get back to you as soon as we gather more information.We appreciate your time and patience. Lia Gerrits van den Ende multiply timesClosed   Amelia   Updated September 28, 2021 at 11:24am   2 Most recent comment from [deleted]:Hi LiaThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. Each extra needs to have a predefined duration. I'll kindly ask you to add i ... Kevin Maloney Reversing x-axis of HighchartsClosed   wpDataTables   Updated September 28, 2021 at 11:20am   2 Most recent comment from [deleted]:Hi KevinThank you for reaching out to us. That is the default behavior of the charts engine, but if you need some custom solution you can check our documentation about wpDataCharts callbacks. What ... Howard Weng It's show when many providersClosed   Amelia   Updated September 28, 2021 at 9:39am   18 Most recent comment from Aleksandar Vuković:Hello HowardThe feature requests pushed to our suggestion page first need to be reviewed by our management before they are approved and visible on the page, and available for voting.There are hundreds ... Joseph Benson Deposits QueryClosed   Amelia   Updated September 28, 2021 at 9:37am   2 Most recent comment from [deleted]:Hi JosephThank you for reaching out to us.That is very strange, we have not encountered this issue before. Can you please give us some more details about the version of Amelia you are currently runni ... Lance Foley Outlook CalendarClosed   Amelia   Updated September 28, 2021 at 9:26am   2 Most recent comment from [deleted]:Hi LanceThank you for reaching out to us.Can you please check these settings for me, if they are enabled and set to the maximum value Miss c r white URGENT PURCHASED AMELIA PRO WEBSITE EVENTS NOT WORKING CANNOT EDITClosed   Amelia   Updated September 27, 2021 at 10:16pm   2 Most recent comment from [deleted]:Hi, Miss c r white,Sorry to hear that you faced this issue.1. Could you please try to clear the site and the browser cache?2. If that doesn't help, please try to disable the "Use already loaded ... [email protected] How ToClosed   Amelia   Updated September 27, 2021 at 9:23pm   2 Most recent comment from [deleted]:Good day!Thank you for choosing Amelia.To add a link to Terms & Conditions, you need to add the "Text Content" custom field, like this: Then, you need to add a mandatory check-box custom field, where ... Gamze Vanessa Demirel-Weimar Disable Capacity NumberClosed   Amelia   Updated September 27, 2021 at 9:21pm   2 Most recent comment from [deleted]:Hi, Gamze,Thank you for choosing Amelia.Could you please check if you attached the correct screenshot? It looks more like an Ikea orderLooking forward to hearing from you.  Carlo Magnoni eventsClosed   Amelia   Updated September 27, 2021 at 5:19pm   4 Most recent comment from [deleted]:We recently added a possibility for you to manage your domains in our store. So, please access the store and you will see the Manage domains button, so you can delete the old domain there and then yo ... Michael Webster Email Notification SettingsClosed   Amelia   Updated September 27, 2021 at 1:37pm   4 Most recent comment from Aleksandar Vuković:Hey MichaelIs this maybe a Google Workspace (formally G Suite) account?If it is, please note that After February 15, 2021 – Access to LSAs (Less Secure Apps) will be turned off for all Google Wor ...