As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Gogo Næsted Free spotsClosed   Amelia   Updated March 10, 2022 at 11:02am   2 Most recent comment from Uroš Jovanović:Hello Gogo,Thank you for reaching out to us.Unfortunately, that is currently not possible with Amelia's built-in features.Please feel free to search through our feature suggestion page, and see ... Michail Karachountris NotificationsClosed   Amelia   Updated March 10, 2022 at 10:44am   2 Most recent comment from Marko Davidović:Hello Michail, Thank you for purchasing our product, and for reaching out to us.Yes of course it is possible you can receive email notifications and phone notifications.If you are not an employee and ... Nourish Coaches Google CalendarsClosed   Amelia   Updated March 10, 2022 at 9:59am   2 Most recent comment from Marko Davidović:Hello, Thank you for purchasing our product, and for reaching out to us. 1. Customer and employee panel access is not sent to Google Calendar it is sent on mail. To receive a link to the employee pan ... Bérangère Backend languageClosed   Amelia   Updated March 10, 2022 at 9:35am   3 Most recent comment from Uroš Jovanović:Hello Bérangère,Thank you for reaching out to us.Unfortunately, at this point, I  am unable to diagnose what happened to the french translation files. The only option to add files is via FTP, or m ... Mark loughlin Pricing VariationClosed Pre-purchase questions for Amelia   Updated March 10, 2022 at 8:53am   2 Most recent comment from Marko Davidović:Hello Mark, Thank you for your interest in our product.We have custom pricing in Amelia and you can do all that and you can read more about it here.The only thing is when custom pricing is enabled is ... César Yucra Remove "last name"Closed   Amelia   Updated March 10, 2022 at 8:29am   2 Most recent comment from Marko Davidović:Hello César, Thank you for purchasing our product, and for reaching out to us.You can do that fairly easily. You just need to go to Amelia/customize section and there you can just turn off that field ... Michelle Issue with free appointmentsClosed   Amelia   Updated March 10, 2022 at 8:20am   3 Most recent comment from Marko Davidović:Hello Michelle, We are glad that everything has been sorted out. If you have any more questions please feel to open another ticket.We wish you all the best. César Yucra Show service informationClosed   Amelia   Updated March 10, 2022 at 8:17am   2 Most recent comment from Marko Davidović:Hello César, Thank you for purchasing our product, and for reaching out to us.Unfortunately currently, there is no such feature built-in. I'll kindly ask you to add it as a feature suggestion ... charles so 500 Internal Server Error when using employee panelClosed   Amelia   Updated March 10, 2022 at 7:55am   2 Most recent comment from Marko Davidović:Hello Charles, Thank you for purchasing our product, and for reaching out to us.The 500 Internal Server Error is a server-side error, meaning the problem probably isn't with your computer, Intern ... Berger Multi entrepriseClosed Pre-purchase questions for Amelia   Updated March 10, 2022 at 7:39am   2 Most recent comment from Marko Davidović:Hello Berger, Thank you for your interest in our product.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a ... John Scatter plotsClosed Pre-purchase questions for wpDataTables   Updated March 9, 2022 at 9:32pm   4 Most recent comment from Miloš Jovanović:Hey, JohnI am not sure how is that possible. On my browser, and my colleagues, we both checked and because the devs set now all columns as integers, it works OK.This is a screenshot I am taking just ... Ronny Hardaway Customize "No data available in table" messageClosed   wpDataTables   Updated March 9, 2022 at 8:45pm   2 Most recent comment from Aleksandar Vuković:Hello Ronny.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/2997744/For future reference, please don't open m ... Ronny Hardaway Customize "No data available in table" messageClosed   wpDataTables   Updated March 9, 2022 at 8:45pm   2 Most recent comment from Aleksandar Vuković:Hello Ronny.You can change the string using the Loco Translate plugin, for example. Just search for "No data available in table" and add a translation for it.Another option would be to change it in th ... Blagoj Is there any way to replace an existing table?Closed   wpDataTables   Updated March 9, 2022 at 8:29pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Blagoj.Glad I could help.If you need some further assistance, please feel free to reach out to us. Justin Weldon Filters to contain Distinct Column Entries as a Drop DownClosed   wpDataTables   Updated March 9, 2022 at 8:20pm   2 Most recent comment from Aleksandar Vuković:Hello JustinI'm not sure if I understood correctly, but I believe you're looking for the "Define values list" option:With it, you can define possible values for both editing and filtering. F ...