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Public Tickets

John Adams hostel bookingsClosed   Amelia   Updated November 16, 2021 at 10:49pm   4 Most recent comment from Aleksandar Vuković:Hello ismaelWe can see that you opened a ticket related to this.We'll help you out there as soon as we reach the ticket. Thank you for your understanding. Giuliano Table does not connect to the google spreadshetClosed   wpDataTables   Updated November 16, 2021 at 10:31pm   3 Most recent comment from Aleksandar Vuković:Hey GiulianoWe're glad to hear that! Sorry for the late response by the way!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Nick pre-filteringClosed   wpDataTables   Updated November 16, 2021 at 10:29pm   2 Most recent comment from Aleksandar Vuković:Hello NickSorry for the late response.You can add %VAR1% placeholder as a predefined filtering value in column settings of column2.Then, you can modify the value of that placeholder through the shortc ... David Kanika Conditional formatting rulesClosed   wpDataTables   Updated November 16, 2021 at 10:05pm   2 Most recent comment from Aleksandar Vuković:Hello DavidSorry for the late response.While our development team has quite a lot of updates planned for the next two quarters, I don't believe updating Conditional Formatting logic will be incl ... Bote Connecting employees to locationsClosed   Amelia   Updated November 16, 2021 at 9:18pm   4 Most recent comment from Aleksandar Vuković:Hello BoteSorry for the late response.Since it's physically impossible for one employee to be on two locations at the same time, it's not possible to assign an employee to Location 1 and Loc ... Matthew Hellier Amelia causes fatal error with Woocommerce Klarna Payment pluginClosed   Amelia   Updated November 16, 2021 at 8:53pm   4 Most recent comment from Aleksandar Vuković:Hey MatthewAs mentioned in the other ticket, we created a temporary knowledgebase article related to this:Klarna Payment plugin failsHope it helps others before we release a permanent fix. Weiss-Institut Mollie Payment with Klarna Slice and Pay laterClosed   Amelia   Updated November 16, 2021 at 8:52pm   5 Most recent comment from Aleksandar Vuković:Hello again Matthew.The fix can be found in this ticket: https://tmsplugins.ticksy.com/ticket/2336472 if someone else needs it, and we also added a temporary knowledgebase article, until the fix has ... Gonzalo Adding Klarna Checkout to AmeliaClosed Pre-purchase questions for Amelia   Updated November 16, 2021 at 8:39pm   6 Most recent comment from Aleksandar Vuković:Hey MatthewYes, that's it. All you need to do is change "false" to "true" and that's it, disregard the brackets' actual position. Thanks for forwarding it to Krokedil, but our developm ... Liam Fleming Not getting EmailClosed Pre-purchase questions for Amelia   Updated November 16, 2021 at 5:49pm   2 Most recent comment from Aleksandar Vuković:Hello Liam.Sorry for the late response and thank you for your purchase.Issue with email notifications could be caused by several reasons: 1. Your hosting provider is blocking all 3rd party settings, ... Richard EAger Amelia Support for a ServiceClosed Pre-purchase questions for Amelia   Updated November 16, 2021 at 4:13pm   2 Most recent comment from Miloš Jovanović:Hi Richard,Thank you for your inquiry and sorry for our late response, we had a nonworking day in our country (plus the weekend).1. If you create a service with a maximum capacity of 1, then a one-on ... Equi Custom note for customersClosed   Amelia   Updated November 16, 2021 at 2:50pm   2 Most recent comment from Aleksandar Vuković:Hello EquiThank you for your purchase, and sorry for the late response.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Pl ... Phil Lesson PackagesClosed Pre-purchase questions for Amelia   Updated November 16, 2021 at 2:40pm   8 Most recent comment from Aleksandar Vuković:Hi again PhilI will take a look at the other ticket right away.To change the payment method, you need to log in to our store and click on "Update billing data" If you don't see it, and you' ... Artyom Система оплаты AmeliaClosed   Amelia   Updated November 16, 2021 at 2:08pm   4 Most recent comment from Aleksandar Vuković:Hello ArtyomAmelia can't send out invoices. You would need to create custom invoices through the payment system that you used (Stripe, PayPal, Mollie, or WooCommerce).You can configure the MetaDa ... Jeff Travilla Pre-Sales Question about Google CalendarClosed Pre-purchase questions for Amelia   Updated November 16, 2021 at 1:58pm   2 Most recent comment from [deleted]:Hi Jeff,thank you for reaching out to us, and for taking interest in AmeliaFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number o ... Bote API Google CalendarClosed   Amelia   Updated November 16, 2021 at 1:08pm   2 Most recent comment from [deleted]:Hi Bote,thank you for reaching out to usFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has ...