As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Ron Poppen Notifications(s) aswell send ad CSV attachementClosed   Amelia   Updated March 15, 2022 at 4:05pm   8 Most recent comment from Uroš Jovanović:Hello Lewis,Please go through our feature suggestion page, and see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and it will be ... Josue Bosque Discount Codes and GlitchesClosed   Amelia   Updated March 15, 2022 at 3:15pm   2 Most recent comment from Uroš Jovanović:Hello Josue,Thank you for reaching out to us.Can you please elaborate on what the issue is exactly with the coupon codes?Looking forward to your reply. Tom Poraszka Amelia PackagesClosed   Amelia   Updated March 15, 2022 at 3:12pm   2 Most recent comment from Miloš Jovanović:Hello Tom, Thank you for reaching out to us. Unfortunately, that is currently not possible as the appointments of services in packages need to be pre-defined. We have added that as the suggestion to ... Molly Rose Jackson Unable custommer portal loginClosed   Amelia   Updated March 15, 2022 at 3:11pm   2 Most recent comment from Miloš Jovanović:Hello Rose, Thank you for reaching out to us. Is there any specific error when you try to log into the customer panel? The customer registration works in a way where the customers are registered when ... Nitin Shah Different email notification for specific serviceClosed   Amelia   Updated March 15, 2022 at 1:49pm   2 Most recent comment from Miloš Jovanović:Hello Nitin, Thank you for purchasing our product, and for reaching out to us. Yes it is possible, all you need to do is create a notification for each service separately and decide which notificatio ... Blagoj Data is not sorted in alphabetical orderClosed   wpDataTables   Updated March 15, 2022 at 1:31pm   7 Most recent comment from Miloš Jovanović:Hey, Blagoj Thank you so much for the review, and for the kind words. We will do our best to continue improving the plugin and to provide support to the best of our ability. Have a great day! Paweł Stańczuk Google Meet link notification for EventsClosed   Amelia   Updated March 15, 2022 at 1:18pm   2 Most recent comment from Miloš Jovanović:Hello Paweł, Thank you for purchasing our product, and for reaching out to us. Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than ... Cesar Vazquez VulnerabilityClosed   Amelia   Updated March 15, 2022 at 12:49pm   4 Most recent comment from Miloš Jovanović:Hi, Cesar  You are most welcome. If you have any more questions please feel free to open another ticket. Jesus Regalado Questions about Amelia and woocommerceClosed Pre-purchase questions for Amelia   Updated March 15, 2022 at 12:19pm   2 Most recent comment from Marko Davidović:Hello Jesus, Thank you for purchasing our product, and for reaching out to us. With our Event you can create a ticketing system and have custom pricing for tickets, you can read more about it here. ... Peter HIbberd Booking sessions for age rangesClosed   Amelia   Updated March 15, 2022 at 11:06am   4 Most recent comment from Marko Davidović:Hello Peter,We are sorry to hear that.Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund ... mostodimalto Automatic plugin updateClosed   Amelia   Updated March 15, 2022 at 10:32am   2 Most recent comment from Marko Davidović:Hello Matteo, Thank you for purchasing our product, and for reaching out to us.Of course, we can. We were ending you the latest version of Amelia in the attachment and also we are sending detailed ins ... Yoshito Ishii Autocomplete the client's address to the specified fieldClosed   Amelia   Updated March 15, 2022 at 10:11am   2 Most recent comment from Marko Davidović:Hello Yoshito, Thank you for purchasing our product, and for reaching out to us.Google Map API is only used for the back-end for the time being. If you add it, only your admins and managers will be ab ... Zayed Charef Question about showing eventsClosed   Amelia   Updated March 15, 2022 at 9:02am   2 Most recent comment from Uroš Jovanović:Hello Zayed,Thank you for reaching out to us.Unfortunately, displaying all of the events except ones with a specific tag is currently not possible with Amelia's built-in features.Please feel free ... anani Lawson no ticketClosed   Amelia   Updated March 15, 2022 at 8:59am   2 Most recent comment from Uroš Jovanović:Hello Anani,Thank you for reaching out to us.1. Have you created a ticket or just sent an email to us?2. If you configured everything, but the booking form doesn't work properly, it could be a c ... ELIZABETH NELSON FunctionalityClosed Pre-purchase questions for wpDataTables   Updated March 15, 2022 at 7:57am   2 Most recent comment from Aleksandar Vuković:Hello Elizabeth.Thank you for your interest in our plugin.You should be able to create a table like this using our advanced filtering.You can test the full version of the plugin on our sandbox site ...