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Public Tickets

Maxy Nwosu Post Appointment TroubleshootingClosed   Amelia   Updated October 24, 2021 at 10:58pm   2 Most recent comment from [deleted]:Hi, Maxy,Sorry for the delayed response.Could you please provide us with temporary WP Admin access, so we will look into the issue from the inside? You can post the credentials as a private reply to ... Carlos Ramos Edit Event TagClosed   Amelia   Updated October 24, 2021 at 10:43pm   2 Most recent comment from [deleted]:Hi, Carlos,Thank you for choosing Amelia.I'm afraid, at the moment the tags can be deleted only through the database. You can find them in wp_amelia_events_tags table. Sorry for disappointing yo ... Dany Coutinho Calendar CustomizationClosed   Amelia   Updated October 24, 2021 at 9:40am   2 Most recent comment from [deleted]:Hi again, Dany,1. As I already mentioned in the other ticket that you have, you can suggest that as a feature request here, or check if this request was already submitted and vote for it.2. Could yo ... Dany Coutinho Financial configurationClosed   Amelia   Updated October 24, 2021 at 9:27am   2 Most recent comment from [deleted]:Hi, Dany,Thank you for choosing Amelia.We will forward your suggestions to our developers, thank you for sharing.Also, you can suggest that as "feature requests" here, or check if these requests wer ... Marin translationClosed   Amelia   Updated October 23, 2021 at 11:48pm   2 Most recent comment from [deleted]:Hi, Marin,Thank you for choosing Amelia.If Bulgarian has multiple dialects/versions (like German, for example, that has an official version and a casual version), then please try to switch to another ... Clara Adding new people to a group reservationClosed   Amelia   Updated October 23, 2021 at 10:34pm   2 Most recent comment from [deleted]:Hi, Clara,Sorry for the delayed response.Please note that if you book Appointments on the back-end, and a time slot has a booking, you should not add a new Appointment for the same time slot but add ... Alfonso extra guest price increaseClosed Pre-purchase questions for Amelia   Updated October 23, 2021 at 10:14pm   11 Most recent comment from [deleted]:Alfonso,I have to reach out to my senior colleague regarding your questions.We will get back to you at the earliest possible time.Best Regards. Louise White No DataClosed   Amelia   Updated October 23, 2021 at 4:16pm   2 Most recent comment from [deleted]:Hi, Louise,Thank you for choosing Amelia.We have an issue with the Client search on the back-end, that's true. Our developers created a fix for it quite long ago, but unfortunately, it significa ... Michail Karachountris paymentClosed   Amelia   Updated October 23, 2021 at 4:10pm   4 Most recent comment from [deleted]:Michail,Sorry for the delayed response.Could you please clarify what exactly you mean by "install Visa cards"?Visa/Mastercard payments can be accepted by any payment system in Amelia. Best Regards.  Sriram Suravarapu Appointment Cancellation and RefundClosed Pre-purchase questions for Amelia   Updated October 23, 2021 at 4:04pm   2 Most recent comment from [deleted]:Hi, Sriram,Thank you for reaching out to us.Yes, it is possible to cancel and reschedule Appointments in Amelia (that can be done by Admin, Employee or Customer), however, there's no option to r ... Allyson Woodrooffe Subscription paymentsClosed   Amelia   Updated October 23, 2021 at 3:40pm   5 Most recent comment from [deleted]:Allyson,Thank you for the screenshot.2. The thing is, when you create an Event with multiple dates this way, it won't allow you to set starting tie for each date separately. Because there are mea ... ailen cury I am having problems to create a filter "SelectBox"Closed   Powerful Filters for wpDataTables   Updated October 22, 2021 at 7:56pm   2 Most recent comment from [deleted]:Hi AilenThank you for reaching out to us.If you are having issues with selectboxes on front or back-end it is usually an issue with bootstrap. In the main wpDataTables settings you can find the option ... Rob Knight WITH not implementedClosed   wpDataTables   Updated October 22, 2021 at 7:54pm   2 Most recent comment from [deleted]:Hi RobThank you for reaching out to us.If your MySQL-query based wpDataTable doesn’t work correctly with server-side processing, probably this is happening because wpDataTables server has problems w ... John Hladek error creating tableClosed   wpDataTables   Updated October 22, 2021 at 7:23pm   3 Most recent comment from [deleted]:Hi JohnThank you for reaching out to us and for the updateDo let us know if there is anything we can do to assist, if you can - share with us as much information as possible that would help us unders ... Benjamin Papp Table calculationClosed Pre-purchase questions for wpDataTables   Updated October 22, 2021 at 7:14pm   2 Most recent comment from [deleted]:Hi BenjaminThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  ...