We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Brian Lovelace Amelia Purchase PriceClosed   Amelia   Updated April 6, 2022 at 10:45am   2 Most recent comment from Uroš Jovanović:Hello Brian,Thank you for your feedback. This is an exclusive promo deal that lasts only a couple of days for the purpose of spreading brand awareness. This kind of deal helps us raise the level of ou ... Danielle Managing accountClosed   Amelia   Updated April 6, 2022 at 10:37am   2 Most recent comment from Marko Davidović:Hello Danielle, Thank you for purchasing our product, and for reaching out to us. Amelia is a WordPress booking plugin and it can be installed only in the WordPress environment. It will not work on W ... Jen Booking question about email servicesClosed   Amelia   Updated April 6, 2022 at 10:35am   2 Most recent comment from Miloš Jovanović:Hi, JenFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respon ... Anthony lock column and searchClosed Pre-purchase questions for wpDataTables   Updated April 6, 2022 at 10:14am   9 Most recent comment from Aleksandar Vuković:Hey Darren.I just made that comment public (https://tmsplugins.ticksy.com/ticket/2444465/#comment-12730712), so just scroll down in this ticket, and you'll see how to do it.The date when this w ... Jonathan Amelia for booking interviewsClosed Pre-purchase questions for Amelia   Updated April 6, 2022 at 9:57am   2 Most recent comment from Marko Davidović:Hello Jonathan, Thank you for your interest in our product.Amelia works very similarly to what you are looking for. You can create a "customer" in the back and you can choose with which your "employee ... Elizabeth I need my services displayed in a calendar view like eventsClosed   Amelia   Updated April 5, 2022 at 8:53pm   2 Most recent comment from Miloš Jovanović:Hi, ElizabethFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Borja Same calendar different websiteClosed Pre-purchase questions for Amelia   Updated April 5, 2022 at 8:02pm   2 Most recent comment from Miloš Jovanović:Hi, BorjaFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Stuart McDermott Redirect URL After Booking:Closed   Amelia   Updated April 5, 2022 at 4:30pm   4 Most recent comment from Stanislav Snagovskiy:Hello Jarno,Thanks for your note,If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Have a great day! Fred iCal syncClosed   Amelia   Updated April 5, 2022 at 4:01pm   5 Most recent comment from Fred:Thanks a lot Miloš :) Lake Forest Marketing Activating same Amelia across multiple subdomainsClosed   Amelia   Updated April 5, 2022 at 3:47pm   8 Most recent comment from Uroš Jovanović:Hello, Glad to be able to assist you.Have a nice day JeremyAbbott Front end not loadingClosed   Amelia   Updated April 5, 2022 at 2:55pm   4 Most recent comment from Miloš Jovanović:Hi, JeremyFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Low Code Dev Events Ticket PriceClosed   Amelia   Updated April 5, 2022 at 2:45pm   4 Most recent comment from Miloš Jovanović:Hi, Low Code DevFirstly, I would like to sincerely apologize for the delayed responses as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual ... Kim change eventTitle to eventTimeClosed   Amelia   Updated April 5, 2022 at 1:17pm   16 Most recent comment from Uroš Jovanović:Hello Kim,Apologies for the delayed response, for some reason, my response was initially not sent out.Unfortunately, this is currently not possible with Amelia's built-in features and it could be ... Carlos Vaquero Questions about Amelia paymentsClosed Pre-purchase questions for Amelia   Updated April 5, 2022 at 12:21pm   2 Most recent comment from Marko Davidović:Hello Carlos, Thank you for your interest in our product.Unfortunately currently, there is no such feature built-in. You can only have account for all payments.I'll kindly ask you to add it as a ... Bert Lecomte Test e-mails not sentClosed   Amelia   Updated April 5, 2022 at 12:03pm   2 Most recent comment from Marko Davidović:Hello Bert, Thank you for purchasing our product, and for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party setti ...