We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

Luuk Joris Availability within a slotClosed   Amelia   Updated April 5, 2022 at 11:22am   2 Most recent comment from Uroš Jovanović:Hello Luuk,Thank you for reaching out to us.Unfortunately, that is currently not possible with Amelia's built-in features.Please feel free to search through our feature suggestion page, and see ... Tirol requires scheduling to be set upClosed   Amelia   Updated April 5, 2022 at 9:24am   7 Most recent comment from Marko Davidović:Hello Andreas,Please write to us again just so that we can confirm. Do you want to disable the notifications? Can you please tell us which notifications you want to disable so that we can disable it f ... Nuno Braga Formidable Forms integration for wpDataTables add-on requires wpDataTables version 3.5. Please update wpDataTables plugin to be able to use it!Closed   Formidable Forms integration for wpDataTables   Updated April 4, 2022 at 8:07pm   2 Most recent comment from Miloš Jovanović:Hi, RicardoFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Luca Ruiters Approval status based on time of day?Closed Pre-purchase questions for Amelia   Updated April 4, 2022 at 6:23pm   6 Most recent comment from Uroš Jovanović:Hello Luca,We have a one-topic-per-ticket policy, thus, my colleague will respond to that ticket that you created as soon as possible.Thank you for understanding. Mark Beasley Export a tableClosed   wpDataTables   Updated April 4, 2022 at 6:17pm   5 Most recent comment from Miloš Jovanović:Hey, Mark. Sorry, i sent the unfinished message by mistake.No problem. If you need any other assistance, please let me know.Thank you Shattv Row/user level permissionsClosed Pre-purchase questions for wpDataTables   Updated April 4, 2022 at 5:53pm   2 Most recent comment from Uroš Jovanović:Hello Shattv, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Naomi Beauty salon servicesClosed   Amelia   Updated April 4, 2022 at 4:18pm   2 Most recent comment from Miloš Jovanović:Hi, NaomiFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Emmanuel MeetMyPsy Coupon useClosed   Amelia   Updated April 4, 2022 at 4:00pm   13 Most recent comment from Uroš Jovanović:Hello Emmanuel,Glad to hear that we are able to assist you.Please reach out to us if you have any other questions. Andrea Integration with Google Tag ManagerClosed   Amelia   Updated April 6, 2022 at 2:23pm   3 Most recent comment from Miloš Jovanović:Hi, Andrea- I have updated information on this.We currently don't have integration with Google Tag manager,Our developers might add it in the future, but I can't say an ETA on it.At this t ... Guilherme A Andrade Filters for eventsClosed Pre-purchase questions for Amelia   Updated April 4, 2022 at 2:50pm   2 Most recent comment from Uroš Jovanović:Hello Guilherme,Thank you for reaching out to us.Unfortunately, that is how it works at the moment as the tags cannot be used for filtering on the front end.Please feel free to search through our fea ... Zack May Linking Wordpress and Amelia UsersClosed   Amelia   Updated April 4, 2022 at 2:19pm   11 Most recent comment from Uroš Jovanović:Hello Zack,Thank you for the suggestion. Please feel free to search through our feature suggestion page, and see if someone may be already suggested this feature. If you can't see it, feel free ... John Er discounted priceClosed Pre-purchase questions for Amelia   Updated April 4, 2022 at 1:43pm   2 Most recent comment from Uroš Jovanović:Hello John,Thank you for expressing interest in purchasing the Amelia plugin.I will send you an email regarding this offer. Jimmy Deguara LocationClosed   Amelia   Updated April 4, 2022 at 1:33pm   8 Most recent comment from Uroš Jovanović:Hello Jimmy,Glad to hear that the issue has been resolved.We will have this noted for the future. Tirol birth dateClosed   Amelia   Updated April 4, 2022 at 12:31pm   3 Most recent comment from Marko Davidović:Hello Andreas, Thank you for purchasing our product, and for reaching out to us.Unfortunately, the system will not recognize this for now it is necessary to enter this data manually. We are aware that ... Nitin Shah Create Amelia Employee via webhook or APIClosed   Amelia   Updated April 4, 2022 at 12:28pm   2 Most recent comment from Marko Davidović:Hello Nitin, Thank you for purchasing our product, and for reaching out to us. Unfortunately no currently, there is no such feature built-i. You need to create employees for Amelia in the Amelias bac ...