As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Ilse Search View Available DatesClosed   Amelia   Updated April 19, 2022 at 9:24am   2 Most recent comment from Miloš Jovanović:Hi, IlseFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Katrina Customer Payment Frequency + BookingsClosed   Amelia   Updated April 19, 2022 at 8:49am   2 Most recent comment from Uroš Jovanović:Hello Katrina,Thank you for reaching out to us.This is possible with the "Packages of services" feature in Amelia. Packages in the Amelia Booking plugin are made to give you the option to create a pa ... HMT send invoices without woocommerceClosed   Amelia   Updated April 19, 2022 at 8:31am   2 Most recent comment from Marko Davidović:Hello, Thank you for purchasing our product, and for reaching out to us. Unfortunately no, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion ... Sasha Adding a new customer in the employee panelClosed   Amelia   Updated April 19, 2022 at 7:56am   4 Most recent comment from Marko Davidović:Hello Coe, Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our "to-do" list whe ... fred sadowick upgradeClosed   Amelia   Updated April 19, 2022 at 6:50am   2 Most recent comment from Marko Davidović:Hello Fred, will do. If you have any more questions or issues please open another ticket and we will gladly help you there. Jeroen How to prevent that when you add a space after the search topic , the result is differentClosed   wpDataTables   Updated April 19, 2022 at 1:32am   5 Most recent comment from Miloš Jovanović:Hi, JeroenYou're welcome, happy to help.If anything else happens regarding this, please let me know if you need assistance.Or if you have any other questions that are not related to this, please ... Pierre-Eloi LESAGE filters doesn't workClosed   Powerful Filters for wpDataTables   Updated April 19, 2022 at 1:18am   4 Most recent comment from Miloš Jovanović:Hi, PierreYou're welcome, glad to be able to help in any way.If anything else happens, please don't hesitate to open a new ticket. Thank you. Teona booking engineClosed Pre-purchase questions for wpDataTables   Updated April 19, 2022 at 12:43am   2 Most recent comment from Miloš Jovanović:Hi, TeonaFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Peter Multilevel service selectionClosed Pre-purchase questions for Amelia   Updated April 18, 2022 at 5:21pm   2 Most recent comment from Miloš Jovanović:Hi, PeterFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Lorne Changing default Event Status to Open rather than AllClosed   Amelia   Updated April 18, 2022 at 3:37pm   2 Most recent comment from Uroš Jovanović:Hello Lorne,Thank you for reaching out to us.I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia. The developers might add this in ... Mihai About Packages of ServicesClosed Pre-purchase questions for Amelia   Updated April 18, 2022 at 2:44pm   4 Most recent comment from Uroš Jovanović:Hello Mihai,When purchasing from our store, you purchase the license directly from us and there is no need for an additional fee to be taken into account. When purchasing from Envato, since every rese ... amine knitrate select multiple datesClosed Pre-purchase questions for Amelia   Updated April 18, 2022 at 2:38pm   4 Most recent comment from Marko Davidović:Hello Amine,Thank you for the explanation, it is now clearer to us what you want and unfortunately, currently, this feature is not built-in in Amelia. customer can only see the complete month calenda ... Lia Gerrits van den Ende Edit ICS titleClosed   Amelia   Updated April 18, 2022 at 2:33pm   2 Most recent comment from Uroš Jovanović:Hello Lia,Thank you for reaching out to us.I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia. The developers might add this in t ... petros ballas Viva Wallet as a payment gatewayClosed Pre-purchase questions for Amelia   Updated April 18, 2022 at 2:29pm   2 Most recent comment from Marko Davidović:Hello, Thank you for your interest in our product.Amelia has integration with WooCommerce if your payment method exists in WooCommerce then you can most likely use it for payments. Amelia itself doesn ... Jonathan Hoppes CouponsClosed   Amelia   Updated April 18, 2022 at 2:08pm   4 Most recent comment from Uroš Jovanović:Hello Jonathan,Will keep you update on that.Please reach out to su if you have any other questions.