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Public Tickets

Karol Zet Customer accountClosed   Amelia   Updated January 6, 2022 at 12:04pm   4 Most recent comment from Uroš Jovanović:Hello Karol,Unfortunately, that is how Amelia works with WordPress, as there needs to be a WordPress user with Amelia Customer role created in order for them to access the customer panel. Feel free t ... Lesloe I can't add services, screen freezes when I tried to do soClosed   Amelia   Updated January 6, 2022 at 10:36am   2 Most recent comment from Uroš Jovanović:Hello Lesloe,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Joshua Jia Email notifications not workingClosed   Amelia   Updated January 6, 2022 at 10:33am   11 Most recent comment from Uroš Jovanović:Hello Pascal,Thank you for reaching out to us.Can you please open a new ticket regarding this issue and we will provide you with full support. Sadat Plugin not respondingClosed   Amelia   Updated January 6, 2022 at 10:13am   8 Most recent comment from Aleksandar Vuković:Hey NicolasI'm glad to see Uros helped you with thisIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Against The Odds autocomplete="off" in date fieldsClosed   wpDataTables   Updated January 6, 2022 at 9:49am   6 Most recent comment from Miloš Jovanović:Hello again, David.We are glad to see it works as it should for you. If there is anything else we can assist you with please don't hesitate to open a new ticket, and we will be here. Jose Nino Package CouponClosed   Amelia   Updated January 6, 2022 at 9:12am   2 Most recent comment from Aleksandar Vuković:Hello JoseI am sorry to disappoint you, but no progress has been made in this direction. Since a package can have a custom price, coupons haven't been added to packages, and at the moment, that i ... Fahim Akhtar Advanced Filter of ColumnsClosed   wpDataTables   Updated January 6, 2022 at 8:47am   5 Most recent comment from Aleksandar Vuković:Hello FahimThank you for letting us know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Roy van Lieshout Email notifications to employee don't updateClosed   Amelia   Updated January 6, 2022 at 8:30am   4 Most recent comment from Marko Davidović:Hello Roy,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to s ... ojasya thakur Bug - financial transaction get deletedClosed   Amelia   Updated January 6, 2022 at 7:55am   4 Most recent comment from Aleksandar Vuković:Thank you for your feedback.Until Amelia is able to actually refund the payment, we can't change the status of the payment to "Refunded", as that may (and will) not be true in most cases.I' ... bobbie cone appointmentsClosed   Amelia   Updated January 5, 2022 at 4:23pm   15 Most recent comment from Uroš Jovanović:Hello Bobbie,Please navigate to the plugins page and you will see that you are now able to update the plugin (Screenshot attached).In regards to the days off display. This is the default behavior of t ... Patrick McCormick PricingClosed   wpDataTables   Updated January 5, 2022 at 3:49pm   2 Most recent comment from Miloš Jovanović:Hi, Patrick.Thank you for your purchase.1. We processed the 30% for you, as a refund. The funds will be on your account within the next 7 working days.2.This can be done only through MySQL query-base ... Jens Eisemann Error when filtering referenced valuesClosed   wpDataTables   Updated January 5, 2022 at 3:38pm   10 Most recent comment from Miloš Jovanović:Hello again, Jens.- Thank you, that is a very good suggestion. We are going to pass this to our developers, and they will work to implement this in one of the future updates. We don't have an ... Kayleigh Reed Customising eventsClosed   Amelia   Updated January 5, 2022 at 3:02pm   4 Most recent comment from Marko Davidović:Hello Kayleigh, If you want to create an event just for informational purposes you can do that easily. You can create an event for example "informational purpose" and set that capacity is one. After t ... Jonathan Select box filter with search does not work with an SQL query that uses the 'where' syntaxClosed   Powerful Filters for wpDataTables   Updated January 5, 2022 at 2:48pm   2 Most recent comment from Miloš Jovanović:Hi, JonathanThank you for your purchase.- Try removing the semi-colon from the end and include the value in single quotes, like this: SELECT * FROM member_awards WHERE award = '5 Years Service& ... SupportTechnique Web Hook ContentClosed   Amelia   Updated January 5, 2022 at 2:25pm   2 Most recent comment from Marko Davidović:Hello, Thank you for purchasing Amelia, and for reaching out to us.WebHooks are being sent to an endpoint, and they should be picked up, as mentioned in our documentation where we used Zapier as an ex ...