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Public Tickets

Vartan N Step 1 & 2 missing fieldsClosed   Amelia   Updated November 10, 2021 at 11:04am   2 Most recent comment from [deleted]:Hi VartanThank you for reaching out to us.Please check if this option is disabled in your Customize tab, when you click on the edit icon next to the desired field James Yang calculating datesClosed   wpDataTables   Updated November 10, 2021 at 10:47am   3 Most recent comment from [deleted]:Hi JamesThank you for reaching out to us.Unfortunately, this can't be done out-of-the-box with the plugin. Our Formula columns can only calculate numerical data (integers and floats), but it can& ... Mehmet Soysal Service longer than 24hClosed   Amelia   Updated November 10, 2021 at 10:08am   4 Most recent comment from [deleted]:Hi Mehmet,thank you for contacting backThank you for your patience as we worked to get back to you, we apologize for the delay, due to a high volume of tickets our team has received, our response time ... Jaclyn Malleck questions about customizationClosed Pre-purchase questions for Amelia   Updated November 10, 2021 at 8:07am   2 Most recent comment from Marko Davidović:Hello Jaclyn, Thank you for your interest in our product. Please feel free to ask us whatever you want. Marc Hammoud customer noteClosed   Amelia   Updated November 9, 2021 at 10:33pm   4 Most recent comment from Aleksandar Vuković:Unfortunately, Marc, Liza no longer work with us, but we are thankful that she's been a part of TMS. The service she provided was great and truly appreciated. bengolfrates WP user syncClosed   Amelia   Updated November 9, 2021 at 6:01pm   3 Most recent comment from [deleted]:Hi there Thank you for the insight. It is a quite basic integration at the time being, we are collecting all useful information and insight on how to make it better in the future. This has been forwar ... Callum Staley Custom FieldClosed   Amelia   Updated November 9, 2021 at 5:53pm   2 Most recent comment from [deleted]:Hi CallumThank you for reaching out to us.Unfortunately it is not possible to set a number of times the custom field will appear. The only thing that comes to mind is creating a separate service for ... Rufaidh Theme ProblemClosed   Amelia   Updated November 9, 2021 at 5:34pm   3 Most recent comment from [deleted]:Hi RufaidhThank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you ... Saidi Fethi I can't find marketing tools to add facebook pixelClosed   Amelia   Updated November 9, 2021 at 4:59pm   2 Most recent comment from [deleted]:Hi SaidiThank you for reaching out to us.Please make sure the plugin is updated to the latest version, as this feature was added recently. If you updated the plugin you must make sure the website and ... Mauricio Ramces Carmona Garcia formula columnsClosed   wpDataTables   Updated November 9, 2021 at 4:50pm   2 Most recent comment from [deleted]:Hi MauricioThank you for reaching out to us.There are several limitations when using formula columns in wpDataTables: One formula column cannot be used in another. This limitation can be avoided by ... Yamil Insaurralde Amelia Update - Not showing "My profile" option on the panelClosed   Amelia   Updated November 9, 2021 at 4:48pm   3 Most recent comment from [deleted]:Hi YamilThank you for the update we are glad to hear you wee able to find the solution If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderfu ... Catarina Pereira Integration WPdatatable Pro in to Gravity FormsClosed Pre-purchase questions for wpDataTables   Updated November 9, 2021 at 4:31pm   2 Most recent comment from [deleted]:Hi CatarinaThank you for reaching out to us.Can you please give us some more details on what you would like to achieve and provide us with an example?With wpDataTables you can create tables from entr ... Angenon alst minute discountClosed   Amelia   Updated November 9, 2021 at 4:07pm   3 Most recent comment from [deleted]:Hi AngenonThank you for the update, we are glad to hear you were able to find a solution If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonder ... Sebastian Customer in customer panel can see even other people appointmentsClosed   Amelia   Updated November 9, 2021 at 3:34pm   2 Most recent comment from Marko Davidović:Hello Sebastian, Thank you for your interest in our product. The only way this could happen is for you to be logged in as an admin and try to book for your customer or just test the booking or if you ... Tom Feature QueryClosed Pre-purchase questions for Amelia   Updated November 9, 2021 at 3:24pm   2 Most recent comment from Marko Davidović:Hello Tom, Unfortunately, what you are asking for cannot be done in Amelia.  Amelia has no pre-booking, it can only book directly and each service must have its own employee, ie in order to be able t ...