As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Nils Delete of people in events not possibleClosed   Amelia   Updated May 4, 2022 at 7:59pm   2 Most recent comment from Miloš Jovanović:The 403 Forbidden Error happens when the web page (or another resource) that you’re trying to open in your web browser is a resource that you’re not allowed to access. It’s called a 403 error b ... Tim Sticky Table Headers/Cell Colour formattingClosed Pre-purchase questions for wpDataTables   Updated May 4, 2022 at 7:19pm   5 Most recent comment from Miloš Jovanović:Hi, TimApologies, i also want to thank you for working on a better solution on the first point - the sticky header functionality;you can certainly add your workaround as part of the description as a f ... Olaf Nijeboer Admin rightsClosed   Amelia   Updated May 4, 2022 at 4:53pm   2 Most recent comment from Uroš Jovanović:Hello Olaf,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as th ... CAROLINA Google CalendarClosed   Amelia   Updated May 4, 2022 at 4:48pm   2 Most recent comment from Uroš Jovanović:Hello Carolina,Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the translation since we use Google Translate to ... Ethan Eskridge Recurring AppointmentsClosed   Amelia   Updated May 4, 2022 at 4:26pm   8 Most recent comment from Uroš Jovanović:Hello Ethan,Glad to hear that you are satisfied with the support.Looking forward to hearing from you. Tirol Birthday EmailClosed   Amelia   Updated May 4, 2022 at 4:25pm   4 Most recent comment from Uroš Jovanović:Hello Andreas,Apologies for the delayed response as we had our National holiday for the past few days.I have tried to log into the back-end of your website and I cannot log into it with the credential ... CAROLINA EmpleadosClosed   Amelia   Updated May 4, 2022 at 4:19pm   2 Most recent comment from Uroš Jovanović:Hello Carolina,Apologies for the delayed response as we had our National holiday for the past few days.Please let me know which employee that is and please provide me a temporary WP-admin (administrat ... Raymon Events created in Google aren't being blocked in Amelia.Closed   Amelia   Updated May 4, 2022 at 4:16pm   2 Most recent comment from Miloš Jovanović:Hi, RaymonFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... salvatore Impossibile prenotare appuntamento in alcune fasce orarieClosed   Amelia   Updated May 4, 2022 at 4:08pm   17 Most recent comment from Uroš Jovanović:Hello Salvatore,The reason why such issue occurred is that the "Consentire la prenotazione al di sotto della capacità minima" option is enabled. If this is disabled, your front-end customers won ... Gemma Wilks Resending event confirmationsClosed   Amelia   Updated May 4, 2022 at 3:59pm   7 Most recent comment from Miloš Jovanović:Hi, Gemma Sorry about the waiting time. - Regarding refunding the cancelled attendees; unfortunately, that can only be done manually, we don't have an automated system for it, I'm afraid. W ... leander Limit amelia for 1 booking a dayClosed   Amelia   Updated May 4, 2022 at 3:25pm   8 Most recent comment from Uroš Jovanović:Hello Leander,Apologies for the delayed response as we had our National holiday for the past few days.I have tried to make it work with the buffer time values, but unfortunately, that is not possible. ... David Spitz Spitz PostgreSQLClosed Pre-purchase questions for wpDataTables   Updated June 16, 2022 at 3:51pm   17 Most recent comment from Miloš Jovanović:Hi, DavidMy sincerest apologies for all the delay that happened for confirming about functionality of medians.The developers have confirmed that, unfortunately at this moment, our SQL & PHP Parser doe ... La Webería payment overdueClosed Pre-purchase questions for Amelia   Updated May 4, 2022 at 2:00pm   2 Most recent comment from Marko Davidović:Hello, Thank you for your interest in our product.Not exactly so notifications to Amelia can be actions triggered or they can be sent via cron as if notifications have been scheduled. But all of them ... Anna Mae Montiel FeaturesClosed   Amelia   Updated May 4, 2022 at 1:41pm   8 Most recent comment from Uroš Jovanović:Hello Anna,We will continue our communication on that ticket. Laura Set up services / Employees for restaurantClosed Pre-purchase questions for Amelia   Updated May 4, 2022 at 1:35pm   4 Most recent comment from Miloš Jovanović:Hi, LauraSorry for so much waiting time. - I am happy to see that we managed to find a workaround for the first point.- Regarding the changes not properly showing on the front,most of the time this ...