As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Ryan DiGiovanni CSSClosed   wpDataTables   Updated May 4, 2022 at 1:35pm   2 Most recent comment from Aleksandar Vuković:Hello Ryan Thank you for your purchase. I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features and I'm unaware of any CSS t ... Evelyne Vanraes Email on creation of Wordpress userClosed   Amelia   Updated May 4, 2022 at 1:09pm   2 Most recent comment from Miloš Jovanović:Hi, EvelyneFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Andy Cereghino Calendar Link ChecksClosed   Amelia   Updated May 4, 2022 at 12:34pm   2 Most recent comment from Marko Davidović:Hello Andy, Thank you for purchasing our product, and for reaching out to us.The first part should not be possible - we have never been able to reproduce that problem, in the 4 years that Amelia has b ... Richard LaFontaine Feature SupportClosed Pre-purchase questions for Amelia   Updated May 4, 2022 at 12:26pm   2 Most recent comment from Uroš Jovanović:Hello Richard,Thank you for reaching out to us.We have a plan to add this feature in one of the future updates, but there is no ETA on when this feature will be implemented.Hope this helps you.Please ... Evan FunctionalityClosed   Amelia   Updated May 4, 2022 at 12:13pm   2 Most recent comment from Uroš Jovanović:Hello Evan,Thank you for reaching out to us.- I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia. The developers might add this i ... Padrick Goodwin Change Front End Calendar viewClosed   Amelia   Updated May 4, 2022 at 12:04pm   2 Most recent comment from Marko Davidović:Hello Padrick, Thank you for purchasing our product, and for reaching out to us.Unfortunately, there is no such view for events, but maybe you can achieve it to some extent with some of our shortcodes ... Sandrine GARCIA Google Calendar et Google meetClosed   Amelia   Updated May 4, 2022 at 11:17am   2 Most recent comment from Uroš Jovanović:Hello Sandrine,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ a ... valerie djapa Problem of functioning with armeliaClosed   Amelia   Updated May 4, 2022 at 10:52am   9 Most recent comment from Uroš Jovanović:Hello Valerie,Apologies for the delayed response as we had our National holiday for the past few days.I have performed additional checks on your website and this is the error message that is displayed ... Alfons Time field - Create new EventClosed   Amelia   Updated May 4, 2022 at 10:50am   3 Most recent comment from Marko Davidović:Hello Alfons, We are glad that everything can be sorted out. If you have any more questions please open another ticket and we will gladly help you there. Simon edit button for gravity form pluginClosed   Gravity Forms integration for wpDataTables   Updated May 4, 2022 at 10:43am   2 Most recent comment from Miloš Jovanović:Hi, SimonFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Fabi Viola Zoom event link creation not workingClosed   Amelia   Updated May 4, 2022 at 10:27am   16 Most recent comment from Aleksandar Vuković:Hello RaulFabi never responded to this ticket, so we can't say how and if the issue was fixed. The issue here was that it was an intermittent issue, which we couldn't replicate.I see you hav ... Hughes Package BookingsClosed   Amelia   Updated May 4, 2022 at 10:24am   4 Most recent comment from Uroš Jovanović:Hello Hughes,Thank you for your patience and apologies for the delayed response as we had our National holiday for the past few days.Unfortunately, that is not possible with Amelia's built-in fe ... Roshan Sujeebun How to add amount paid + the woocommerce Order ID in the export fileClosed   Amelia   Updated May 4, 2022 at 10:18am   17 Most recent comment from Aleksandar Vuković:Hello RoshanI forwarded the ticket to our development team, and hopefully they'll be able to include this.I can't make any promises, but I can assure you this has been forwarded. Afia Multiple service bookingClosed Pre-purchase questions for wpDataTables   Updated May 4, 2022 at 10:15am   2 Most recent comment from Aleksandar Vuković:Hello Afia.Thank you for your interest in our plugin.At the moment, this is only possible if you create a Package of Services that is only available in the Pro and the Developer licenses.Please check ... Michael Slayton Responsive - Mobile Table FormatClosed Pre-purchase questions for wpDataTables   Updated May 4, 2022 at 10:12am   4 Most recent comment from Aleksandar Vuković:Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and res ...