As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Gergő Fehér Package with 0 max. appointment issueClosed   Amelia   Updated May 6, 2022 at 10:33am   4 Most recent comment from Marko Davidović:Hello Gergő,We would just ask you to send us a link that we can log in to when we try to go to the link you entered when creating the ticket we get this messageLooking forward to your reply. Andy Cameron Setting time slots for booking servicesClosed   Amelia   Updated May 6, 2022 at 9:37am   6 Most recent comment from Miloš Jovanović:Hi, Andy My apologies, i should have checked Events for the employee, too.  I was not aware that the employee had some Events already scheduled, that would explain the schedule being busy if the em ... Camille responsive formClosed   Amelia   Updated May 6, 2022 at 9:16am   2 Most recent comment from Marko Davidović:Hello Camille, Thank you for purchasing our product, and for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. Our booking forms are fixed and unfortunately canno ... Lucas Hanson General InfoClosed Pre-purchase questions for Amelia   Updated May 6, 2022 at 9:01am   2 Most recent comment from Marko Davidović:Hello Lucas, Thank you for your interest in our product.Unfortunately, we are not able to call you, we provide support only via tickets. Feel free to write us here about what interests you and we will ... Ellen Blocking timeslotsClosed   Amelia   Updated May 6, 2022 at 8:54am   3 Most recent comment from Uroš Jovanović:Hello Ellen,Glad to hear that the issue has been resolved.Please reach out to us if you have any other questions. Glenn Sherman Time Zone issue with OutlookClosed   Amelia   Updated May 6, 2022 at 8:16am   2 Most recent comment from Marko Davidović:Hello Glenn, Thank you for purchasing our product, and for reaching out to us.Please tell me did you contact the Outlook support team to check with them what exactly is going on? If so, can you pass ... Linus Lancin Layout - transparentClosed   wpDataTables   Updated May 5, 2022 at 9:06pm   2 Most recent comment from Miloš Jovanović:Hi, LinusFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Adriano PackagesClosed   Amelia   Updated May 5, 2022 at 8:28pm   4 Most recent comment from Uroš Jovanović:Hello Adriano,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite versio ... Jorge Problems with Amelia calendar's lay out in mobileClosed   Amelia   Updated May 5, 2022 at 7:33pm   2 Most recent comment from Miloš Jovanović:Hi, JorgeFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... P Show X entriesClosed   wpDataTables   Updated May 5, 2022 at 7:14pm   3 Most recent comment from Miloš Jovanović:Hi, PhilipFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Alexander Add wordPress user to DatabaseClosed Pre-purchase questions for wpDataTables   Updated May 5, 2022 at 7:08pm   2 Most recent comment from Miloš Jovanović:Hi, AlexanderFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Jasmin MailingClosed   Amelia   Updated May 5, 2022 at 7:03pm   2 Most recent comment from Miloš Jovanović:Hi, JasminFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Martin Suchta Outlook Account IntegratioonClosed   Amelia   Updated May 5, 2022 at 2:19pm   3 Most recent comment from Miloš Jovanović:Hi, Martin and Kahlil. Thanks for reaching out to us. In the past couple of weeks, we noticed a lot of accounts have these authentication issues on Azure: To be honest, we are still investigating it ... Hamilton Seshibe Custom Fields for group event bookingClosed Pre-purchase questions for Amelia   Updated May 5, 2022 at 1:51pm   2 Most recent comment from Marko Davidović:Hello Hamilton, Thank you for your interest in our product. Unfortunately, currently, this feature is not built-in in Amelia. I'll kindly ask you to add it as a feature suggestion on this pag ... Tomé Sousa Sugestão / updateClosed   Amelia   Updated May 5, 2022 at 1:50pm   2 Most recent comment from Marko Davidović:Hello Tomé,  Thank you for purchasing our product, and for reaching out to us.This is a good suggestion I'll kindly ask you to add it as a feature suggestion on this page.  Features are pu ...