As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Tainá Ribovski Payment ErrorClosed   Amelia   Updated July 5, 2022 at 8:09am   2 Most recent comment from Marko Davidović:Hello Tainá, Thank you for reaching out to us.It is necessary to enable the PayPal payment method in 2 places.First, you need to enable it in Amelia/settings/payments and you need to enable it in se ... Jordan Step by Step 2.0 Not Displaying TimesClosed   Amelia   Updated July 5, 2022 at 7:55am   2 Most recent comment from Marko Davidović:Hello Jordan, Thank you for reaching out to us.That's very strange. Please send us a link from your booking page and a few screenshots of service settings and employee working hours.Looking forwa ... muhanad Course ConfigurationClosed Pre-purchase questions for Amelia   Updated July 5, 2022 at 7:20am   2 Most recent comment from Marko Davidović:Hello Muhanad, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that ... JASON WEEKS Customer rescheduling appointmentsClosed Pre-purchase questions for Amelia   Updated July 5, 2022 at 7:07am   4 Most recent comment from Marko Davidović:Hello Jason,Yes, we have a recurring appointment optionYou can read more about it on the following link https://wpamelia.com/recurring-appointments/. Dan BuddyBoss - Employee Panel IssuesClosed   Amelia   Updated July 5, 2022 at 7:04am   2 Most recent comment from Marko Davidović:Hello Dan, Thank you for reaching out to us.1. The Employee panel is a separate entity and that's how it works for now. We have no information for the moment on whether something will be changed ... Kittipod Nakalertkavee How to setup Attendee List viewClosed   Amelia   Updated July 5, 2022 at 6:07am   2 Most recent comment from Marko Davidović:Hello, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a short video with some additional explanation?Looki ... kamran khan Klarna mollie and UKClosed   Amelia   Updated July 4, 2022 at 8:52pm   2 Most recent comment from Miloš Jovanović:Hi, KamranFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Kristof Bernaert filters in header of table / data values listClosed   wpDataTables   Updated July 4, 2022 at 7:46pm   2 Most recent comment from Miloš Jovanović:Hi, Kristof Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Brian Hosaka Error in creating TableClosed   wpDataTables   Updated July 4, 2022 at 6:18pm   3 Most recent comment from Miloš Jovanović:Hi, Brian Thanks  for reaching out to usCan you please tell me what type of table this is?If it is perhaps linked to a file source, such as Excel or CSV;if you made any changes in this file, like: ... Katherine Starr The package cancel settingClosed   Amelia   Updated July 4, 2022 at 5:12pm   2 Most recent comment from Uroš Jovanović:Hello Katherine,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ... Safak We bought it for 1 year, we want to change it for a lifetimeClosed   wpDataTables   Updated July 4, 2022 at 4:57pm   2 Most recent comment from Uroš Jovanović:Hello Safak,Thank you for reaching out to us.Licenses can be upgraded to higher tiers through our store, by clicking on the "Upgrade" button: A new modal opens up where you can choose available upgra ... Raven Richardson ExportClosed Pre-purchase questions for wpDataTables   Updated July 4, 2022 at 4:29pm   2 Most recent comment from Miloš Jovanović:Hi, Raven  Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Lo Hide event sub info capacity and dataClosed   Amelia   Updated July 4, 2022 at 3:53pm   9 Most recent comment from Miloš Jovanović:Hello, LoSorry for all the waiting time.I took me a while to figure this out, but i succeeded.Here is custom CSS you can add to the page with the Event, and this should make the "spots" disappear. .am ... Jouke Wijdoogen adding a comma to integerClosed   wpDataTables   Updated July 4, 2022 at 3:37pm   3 Most recent comment from Miloš Jovanović:Hi, JoukeFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Satya SMS NotificationsClosed Pre-purchase questions for Amelia   Updated July 4, 2022 at 1:59pm   4 Most recent comment from Marko Davidović:Hello Satya,Of course here is the pricing for SMS in IndiaIf you have any further questions please do not hesitate to ask.