As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Frédéric Prud\'homme New for v2.0 - Translation of "Get in Touch"Closed   Amelia   Updated July 5, 2022 at 5:52pm   6 Most recent comment from Aleksandar Vuković:Hello PhilippeThank you again for your feedback.As mentioned a few times already, the Booking Form V2 is still in the Beta phase, so it's not expected to be bug-free or a fully completed feature. ... Raquel Alba doesnt display as the preview doesClosed   wpDataTables   Updated July 5, 2022 at 4:24pm   3 Most recent comment from Uroš Jovanović:Hello Raquel,Glad to hear that the issue has been resolved.Please reach out to us if you have any other questions Hajer Mixed Chart TypesClosed   wpDataTables   Updated July 12, 2022 at 11:27am   12 Most recent comment from Miloš Jovanović:Hi, Hajer Firstly my sincerest apologies for all the waiting time.I got confirmation from the senior Team , and we additionaly asked the developers.-Basically, with our built-in functionalities, we ... Tehmoor NotificationsClosed   Amelia   Updated July 5, 2022 at 3:22pm   2 Most recent comment from Miloš Jovanović:Hi, Tehmoor Thanks for reaching out to usYes, you can add custom scheduled notifications,  and you can assign them each to individual service, if you'd like.Please check more details about mak ... valeria galan bautista Invalid dateClosed   Amelia   Updated July 5, 2022 at 1:35pm   2 Most recent comment from Marko Davidović:Hello Valeria, Thank you for reaching out to us.I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail?As for the second issue, ... Nadezhda Calendars and booking forms stopped workingClosed   Amelia   Updated July 5, 2022 at 1:11pm   2 Most recent comment from Miloš Jovanović:Hi, Nadezhda Thanks for reaching out to usI can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3075984/ For future re ... Katja Schroedter Termine erstellenClosed   Amelia   Updated July 5, 2022 at 12:51pm   3 Most recent comment from Marko Davidović:Hello Katja, Thank you for reaching out to us.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be ... Erez Condotopnal formatting of emty cellsClosed   wpDataTables   Updated July 5, 2022 at 12:16pm   2 Most recent comment from Miloš Jovanović:Hi, Erez Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Marcus SASSClosed Pre-purchase questions for Amelia   Updated July 5, 2022 at 11:58am   2 Most recent comment from Marko Davidović:Hello Marcus, Thank you for reaching out to us.Amelia can only be used for WordPress. We have another product called Trafft that is SaaS but we havent implemented the Agency plan yet but it is very hi ... Guillermo Pre-sales about Report BuilderClosed Pre-purchase questions for wpDataTables   Updated July 5, 2022 at 11:33am   4 Most recent comment from Miloš Jovanović:Hi, Guillermo Sorry for another delay.Thank you very much for this suggestion.Please don't hesitate to ask if you have any other questions.Thank you John Charlesworth Table Tool Button CSSClosed   wpDataTables   Updated July 5, 2022 at 11:09am   4 Most recent comment from Miloš Jovanović:Hey, John Sorry for the delayYou're welcome, i am happy to helpI hope we will be able to assist with the other ticket, we will see what we can do - i will certainly do my best.Let's close ... Kahlil Nagi Table doesn't display on MobileClosed   wpDataTables   Updated July 5, 2022 at 10:16am   7 Most recent comment from Aleksandar Vuković:Thank you for your help, Jens!Kahlil, please let us know if you face any issues in the future. Ahsan Ramzan Email Not Support All Html TagsClosed Pre-purchase questions for Amelia   Updated July 5, 2022 at 10:11am   4 Most recent comment from Marko Davidović:Hello Ahsan,Unfortunately, nothing can be done about it,  that's how the library works and it doesn't read tables and div tags. You can see in my colleague's response that this is ... Sally Williams DownloadClosed   Amelia   Updated July 5, 2022 at 9:27am   2 Most recent comment from Marko Davidović:Hello Sally, Thank you for reaching out to us.The message, ‘the link you followed has expired,’ is most often received when you’re uploading either a WordPress plugin or theme. With all standar ... Mat Casner waitlist?Closed Pre-purchase questions for Amelia   Updated July 5, 2022 at 8:11am   2 Most recent comment from Marko Davidović:Hello Mat, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this page.  Feat ...