As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Emmanuel MeetMyPsy TranslationClosed   Amelia   Updated August 16, 2022 at 10:18am   2 Most recent comment from Marko Davidović:Hi Emmanuel, Thank you for your purchase. Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these strings. If y ... Cindy Koegel Using Amelia Events without BookingClosed   Amelia   Updated August 16, 2022 at 8:57am   2 Most recent comment from Marko Davidović:Hello Cindy, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this page.  Features are ... Matt Valentine Event ticket typesClosed   Amelia   Updated August 16, 2022 at 7:52am   2 Most recent comment from Marko Davidović:Hello Matt, Thank you for reaching out to us.You have two options, you can define exactly how many tickets are available for a certain category And you can also set the maximum allowed spots If the ma ... Julien [SUGGESTION] More efficient and convenient UI/UXClosed   Amelia   Updated August 16, 2022 at 7:34am   2 Most recent comment from Marko Davidović:Hello Julien,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... john Product does not support mutiligual siteClosed   Amelia   Updated August 15, 2022 at 9:39pm   5 Most recent comment from Miloš Jovanović:Hi, john  Sorry for the waiting time. Our support is limited to a certain point. We are not able to provide complete beginner tutorials for everything, but we will do our best to help you get starte ... PeriPeriCreative Google Calendar SyncClosed   Amelia   Updated August 15, 2022 at 6:35pm   4 Most recent comment from Miloš Jovanović:Hi, PeriPeriCreative  I will clarify on that option. 1. That is used if you wish to create a busy time slot for Amelia.   So, for example, let's say if any kind of a Busy time slot gets passe ... PeriPeriCreative display all employees o front endClosed   Amelia   Updated August 15, 2022 at 5:23pm   4 Most recent comment from Miloš Jovanović:Hi, PeriPeriCreative We are happy that you found an alternate solution to present what you need, or at least as close to it as possible, by using the 'Display WP Admin Pages in the Frontend - ... Drakking Woocommerce integrationClosed   Amelia   Updated August 15, 2022 at 1:43pm   2 Most recent comment from Miloš Jovanović:Hi, Drakking Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Tony Goedde CSV File size limitationsClosed Pre-purchase questions for wpDataTables   Updated August 15, 2022 at 1:24pm   2 Most recent comment from Miloš Jovanović:Hi, Tony Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Michael Desired featureClosed   wpDataTables   Updated August 15, 2022 at 12:57pm   2 Most recent comment from Miloš Jovanović:Hi, Michael Sorry for the delay- At this time, we don't have  a solution for what you described, to make a toggle through the shortcode, or to have variable columns display through the shortco ... Brian Filter Table by User IDClosed   wpDataTables   Updated August 15, 2022 at 12:42pm   2 Most recent comment from Miloš Jovanović:Hi, Brian Sorry for the delay-Yes, we have a workaround for non-editable ( linked to a file source) tables,  to restrict only showing the rows for the currently logged-in user. I will show you an ... Juan Amor License use in localhostClosed   Amelia   Updated August 15, 2022 at 12:30pm   2 Most recent comment from Miloš Jovanović:Hi, Juan Sorry for the delay-You should not have any issues in activating Amelia on your localhost test site;  then later on you can migrate everything to another site;and you can change the domain ... Michael Baker Remove lines/gaps in cart/checkoutClosed   Amelia   Updated August 15, 2022 at 12:00pm   2 Most recent comment from Marko Davidović:Hello Michael, Thank you for reaching out to us.This is the default description of WooCommerce's cart. Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to ... Dan Greenberg Bookings managementClosed Pre-purchase questions for Amelia   Updated August 15, 2022 at 11:52am   4 Most recent comment from Marko Davidović:Hello Dan,1. At the moment, the plugin is not fully compatible with RTL. You can use some custom CSS to make it work, but native RTL support is still being developed. Unfortunately, we don't have ... Parasuram Thampi Technical Issues with AmeliaClosed Pre-purchase questions for Amelia   Updated August 15, 2022 at 11:28am   2 Most recent comment from Marko Davidović:Hello Parasuram, Thank you for reaching out to us.1. We have Indian rupee, you can find it in payment settings2. In lite version you do not have access to complete features such as creating employee3. ...