Public Tickets
Debbie van Cleef
Bypass WooCommerce cart to Carflows checkoutClosed
Amelia
Updated March 29, 2021 at 10:20am
12
Most recent comment from [deleted]:Hello Jacob, Apologies for replying a bit later, we don't work on weekends. We don't have such SQL queries on hand, unfortunately, but it could probably be achieved with some string repla ...
Michal
Privileges: editor role and the Amelia Employee role.Closed
Amelia
Updated March 29, 2021 at 9:30am
2
Most recent comment from [deleted]:Hi Michal,thank you for reaching out to us!You can try to add the roles to Editor like you did, but we can't guarantee that this will work, unfortunately, as Editor isn't an Amelia role, and ...
Ushir Shah
Emails not working properlyClosed
Amelia
Updated March 29, 2021 at 8:47am
2
Most recent comment from [deleted]:Hi Ushir,thank you for reaching out to us!Have you made any changes or updates recently, before this started happening? Employee emails can be blocked due to several reasons.
1. Your hosting provider ...
Paul Anderson
AppointmentsClosed
Amelia
Updated March 29, 2021 at 8:25am
2
Most recent comment from [deleted]:Hi Paul,thank you for reaching out to us.The Manager role should have these privileges automatically; can you please download and install User Role Editor. Then, in your WP dashboard, go to Users/Use ...
Angeline
Service not anymore link to employeeClosed
Amelia
Updated March 29, 2021 at 8:21am
8
Most recent comment from Aleksandar Vuković:You're welcome, Angeline
Thanks for clearing that up. I don't know what might have happened, but please keep an eye on it.Also, thank you for the review!
luana
Maps gadget on booking a serviceClosed
Amelia
Updated March 29, 2021 at 8:16am
2
Most recent comment from Aleksandar Vuković:Hello luanaThank you for your purchase.At the moment, PayPal integration works by opening a payment window, where your customers need to log in, choose the method of payment that exists in their PayPa ...
Emily
International Time Zone AdjustmentsClosed
Amelia
Updated March 29, 2021 at 8:00am
4
Most recent comment from Aleksandar Vuković:You're welcome, EmilyIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Anais
Error fatal Amelia vendor/autoload.php : failed to open streamClosed
Amelia
Updated March 29, 2021 at 7:55am
12
Most recent comment from Aleksandar Vuković:Hi again AnaisUnfortunately, you sent it on Friday, and since we don't work on weekends, the 48-hour access has expired. Can you please send it again?
Cliff Blade
ConfigurationClosed
Amelia
Updated March 29, 2021 at 7:27am
2
Most recent comment from Aleksandar Vuković:Hello CliffThank you for your purchase.At the moment, Amelia doesn't have such capabilities. The only thing you can do is add a mandatory Text custom field, where your customers would need to add ...
Rogier van der Heide
Switch to German LanguageClosed
Amelia
Updated March 26, 2021 at 10:02pm
6
Most recent comment from [deleted]:Hi, Rogier!1. I already responded to the other ticket you have regarding the license upgrade, so if you don't mind, I won't duplicate this information.2. Please follow these instructions:
- ...
Katie
getting double notifications when cancelling appointmentClosed
Amelia
Updated March 26, 2021 at 6:50pm
6
Most recent comment from [deleted]:Hi, Katie!Thank you for the credentials.Please open Amelia Settings -> Integrations -> Outlook calendar, and disable the "Add Event's Attendees" slider:That will switch off the invitations.Please ...
Arie Abaud
Google Time sync is offClosed
Amelia
Updated March 26, 2021 at 3:18pm
4
Most recent comment from [deleted]:Thank you for letting me know Arie!I appreciate it; if you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Ross Hutchinson
Event with appointment bookingClosed
Amelia
Updated March 26, 2021 at 1:09pm
2
Most recent comment from Aleksandar Vuković:Hello RossYou will most likely need to create a service that lasts 30 minutes.To do that, make sure the Default Time Slot Step in Amelia's Settings is a number with which 30 can be divided by (5, ...
Dennis van den Berg
Mac height list of itemsClosed
Amelia
Updated March 26, 2021 at 12:18pm
2
Most recent comment from Aleksandar Vuković:Hello MatyasThis can only be achieved with some custom CSS, and it's not included in the plugin's settings. This would fall under custom work, and support only refers to advice.
Dan Leary
Monthly membership fee, but unlimited booking for datesClosed
Amelia
Updated March 26, 2021 at 12:01pm
2
Most recent comment from Aleksandar Vuković:Hello DanThank you for your purchase.This cannot be done with the Basic license, that you currently have. In Pro and Developer licenses, there's a new feature - Packages. You can set "Period ava ...