Okay

Public Tickets

LAFESTA I want to operate Japanese holidays automaticallyClosed   Amelia   Updated March 24, 2021 at 2:17pm   2 Most recent comment from Aleksandar Vuković:Hello LAFESTAThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can configure Google Calenda ... Stephan Schmidt Creating a Customer in Employee panelClosed   Amelia   Updated March 24, 2021 at 2:04pm   9 Most recent comment from Aleksandar Vuković:You're welcome, ErwanIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Lark Oxler Oxler Redirect after cancellationClosed   Amelia   Updated March 24, 2021 at 1:49pm   4 Most recent comment from Aleksandar Vuković:You're welcome, LarkIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jordan Scheduling appointment problemsClosed   Amelia   Updated March 24, 2021 at 1:38pm   3 Most recent comment from Jordan:Hi Ivana,Thank you for your reply."Use service duration..." was on, that resolved my issue!That option was checked, hopefully that resolves that problem as well. Thank you again!Hopefully this can hel ... Anna Jurek-Jellonek Integration with OutlookClosed   Amelia   Updated March 24, 2021 at 12:36pm   14 Most recent comment from Aleksandar Vuković:Hello again AnnaUnfortunately, we do not provide live support, so TeamViewer, Skype, Zoom, etc. cannot be used.Please check out the video we've added a couple of days ago on our documentation. W ... Niels Aerts sync from google to amelia not working anymoreClosed   Amelia   Updated March 24, 2021 at 12:14pm   10 Most recent comment from Aleksandar Vuković:I'm not sure what happened, Niels, as I was only able to confirm that it works for me.I'll wait for your response when you get feedback from your client. samantha wakefield console errorClosed   Amelia   Updated March 24, 2021 at 12:06pm   2 Most recent comment from [deleted]:Hi, Samantha!Thank you for choosing Amelia.If I'm not mistaken, you're still on Amelia version 3.0.2. Please make sure to update the plugin to version 3.1.2, purge all cache from your websi ... Surace Michael Is a mandatory to link an Event to a Product on WooCommerce?Closed   Amelia   Updated March 24, 2021 at 11:56am   2 Most recent comment from [deleted]:Hi, Surace!Thank you for choosing Amelia.If you use WooCommerce as a payment method then yes, you have to connect every Event to a Woo product. However, it can be the same product - Appointment, that ... Polaris Media GmbH Amelia and WP CronClosed   Amelia   Updated March 24, 2021 at 11:10am   4 Most recent comment from Aleksandar Vuković:I haven't used that, so I wouldn't know exactly. I'm sure, though, that there are instructions on the documentation of the plugin you're using.The URL that needs to be forwarded ... Dermod Wood EventsClosed   Amelia   Updated March 24, 2021 at 10:51am   2 Most recent comment from [deleted]:Hi, Dermod! I apologize for the delayed response.1. I have events (workshops) repeating weekly.  if I uncheck the option "Allow the same customer to book more than once" is the customer prevented fr ... Liza Hamawy Customer emailClosed   Amelia   Updated March 24, 2021 at 10:39am   5 Most recent comment from Liza Hamawy:Thank you, I did the suggestion Cedric Dansereau Uncaught TypeError: Cannot read property 'replaceChild' of null at XMLHttpRequest.s.onloadClosed   Amelia   Updated March 24, 2021 at 10:24am   11 Most recent comment from [deleted]:Hi Cedric,thank you for the kind reply; I apologize for the belated response, as we don't work on weekends, and we have been attempting to replicate the issue to happen from our side.Unfortunatel ... Amy Little Creating Events / Yoga ClassesClosed   Amelia   Updated March 24, 2021 at 9:17am   2 Most recent comment from Aleksandar Vuković:Hello again AmyYou need to change the Default Time Slot step in Amelia's General settings. Set it to be 15 minutes, or 5 minutes, in order to create 15-minute long services, working hours, etc.Se ... Amy Little Important CSV Customer ListClosed   Amelia   Updated March 24, 2021 at 9:12am   2 Most recent comment from Aleksandar Vuković:Hello AmyThank you for your purchase.You can do that, but it's a bit cumbersome. The CSV file needs to have a specific structure (check the attached file).So, you need to populate the first 7 col ... Jason Hoopes NotificationsClosed   Amelia   Updated March 24, 2021 at 8:31am   2 Most recent comment from Aleksandar Vuković:Hello JasonThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Email templates cannot be set up pe ...