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Public Tickets

Hans Agenda overwritingClosed   Amelia   Updated May 21, 2021 at 8:38am   4 Most recent comment from [deleted]:Hi Hans,You can set this up by going to Amelia > Settings > General Settings > adjust the Time Slot step. This will determine how long can you set up a service to last, and time between two appointm ... Christian Vhenten event status"closed"Closed   Amelia   Updated May 21, 2021 at 8:28am   3 Most recent comment from Aleksandar Vuković:Thank you for letting us know the issue has been resolved, cvhentenIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Nicolas TranslationClosed   Amelia   Updated May 21, 2021 at 7:17am   16 Most recent comment from Aleksandar Vuković:You're welcome, NicolasIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Mike Sutherland Not loadingClosed   Amelia   Updated May 20, 2021 at 11:43pm   2 Most recent comment from [deleted]:Hi, Mike!Thank you for choosing Amelia.There can be two reasons:1. Version 3.2 had a bug related to Employees' names (an empty first or last name could cause a similar issue), but it was fixed in ... Dominique Hide employees on front endClosed   Amelia   Updated May 20, 2021 at 11:38pm   2 Most recent comment from [deleted]:Hi, Dominique!Thank you for choosing Amelia.As far as I can see, you have a booking form for only one Service on your page. The thing is, the Employee selection drop-down can be hidden with a custom C ... Arne Automatic opening of recurring events a few days before the eventClosed   Amelia   Updated May 20, 2021 at 11:22pm   2 Most recent comment from [deleted]:Hi, Arne!Thank you for choosing Amelia.I'm afraid, this option available only for Appointments but not for Events at the moment.You can suggest that as a feature request here, or check if this re ... Oswaldo Rangel How to now which extra services I am adding to emailsClosed   Amelia   Updated May 20, 2021 at 9:43pm   4 Most recent comment from [deleted]:Hi, Yulia!I'm glad I could help.No, they are supposed to remain blank since there's no information that they have to be filled in with.Best Regards.  morgan fackrell integration with google calClosed   Amelia   Updated May 20, 2021 at 2:36pm   3 Most recent comment from morgan fackrell:thanks for that Andi Jarvis Google FontsClosed   Amelia   Updated May 20, 2021 at 2:25pm   2 Most recent comment from [deleted]:Hi Andi,thank you for reaching out to us.I understand; in that case, if these solutions are not convenient, I can suggest waiting for the customization update that will be released in about a month, a ... morgan fackrell short code not workingClosed   Amelia   Updated May 20, 2021 at 2:02pm   2 Most recent comment from [deleted]:Hi Morgan,thank you for contacting.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s th ... marion booking formClosed   Amelia   Updated May 20, 2021 at 1:58pm   2 Most recent comment from [deleted]:Hi Marion,thank you for contacting.In the screenshot that you have sent me, there is a # where the URL of the page that your customer should be taken to.Just replace # with url of that page, inside th ... Ayman SMS not workingClosed   Amelia   Updated May 20, 2021 at 11:19am   8 Most recent comment from Aleksandar Vuković:Hello AymanI'm sorry, but I can't help you fix an issue I'm not able to replicate. As mentioned in one of my previous responses - I was able to send an SMS to my personal phone number ... Alan Ao Exporting event attendeesClosed   Amelia   Updated May 20, 2021 at 11:14am   2 Most recent comment from [deleted]:Hello Alan,thank you for reaching out to usSure - when you go to Amelia > Events > Attendees, there is a file icon in the corner with which you can export the list with in CSV file. Alexis Acces to the customer panelClosed   Amelia   Updated May 20, 2021 at 10:59am   9 Most recent comment from Aleksandar Vuković:Hello UrsulaYes, the panel needs to have it's own page, using [ameliacustomerpanel] shortcode, and also the URL of the panel needs to be added to Settings/Roles/Customer.The "Automatically create ... Sinan Deleting old (past) EventsClosed   Amelia   Updated May 20, 2021 at 10:54am   2 Most recent comment from Aleksandar Vuković:Hello SinanUnfortunately, you are correct - when it comes to events, you need to delete them one by one, and there's no option to disable notifications when doing that.I'll forward this to o ...