As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Haarty Hanks Booking Form validationClosed   Amelia   Updated September 20, 2021 at 9:46am   2 Most recent comment from [deleted]:Hello Haarty Hanks,Apologies for replying a bit later. There isn't a possibility of such validation for the input fields in Amelia with its current built-in features, unfortunately. Please sugg ... Romedenne Integreted zoom with AmeliaClosed   Amelia   Updated September 20, 2021 at 8:36am   2 Most recent comment from [deleted]:Hello Romedenne, Glad to see the issue is gone, thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.  Viktor Budy BossClosed   Amelia   Updated September 19, 2021 at 8:38pm   2 Most recent comment from [deleted]:Hi, Viktor,Sorry for the delayed response, our support team is cut in half due to COVID-19 infestations. That’s why our response time has increased.We recently added information about BuddyBoss inte ... Mathieu Crete RefundClosed   Amelia   Updated September 19, 2021 at 8:01pm   2 Most recent comment from [deleted]:Hi, Mathieu,Sorry for the delayed response, our support team is cut in half due to COVID-19 infestations. That’s why our response time has increased.I'm afraid, at the moment there's no f ... Viraj Employee not able to reset using Forgot passwordClosed   Amelia   Updated September 19, 2021 at 2:18pm   8 Most recent comment from [deleted]:Viraj,Thank you for reaching out to us.We plan our updates for the months ahead, that's why we cannot add a feature to our roadmap straight away. This feature will be implemented in the next upd ... Richard Calendar entry for Outlook on MACClosed   Amelia   Updated September 18, 2021 at 9:10pm   2 Most recent comment from [deleted]:Hi, Richard,Sorry for the delayed response, our support team is cut in half due to COVID-19 infestations. That’s why our response time has increased.As far as I understand, you can see the synchron ... Shayne Notification EmailsClosed   Amelia   Updated September 18, 2021 at 9:06pm   2 Most recent comment from [deleted]:Hi, Shayne,Sorry for the delayed response, our support team is cut in half due to COVID-19 infestations. That’s why our response time has increased.Probably, that can be achieved with a third-party ... Daniel Amelia minimum bookingsClosed   Amelia   Updated September 18, 2021 at 8:07pm   2 Most recent comment from [deleted]:Hi, Daniel,Sorry for the delayed response, our support team is cut in half due to COVID-19 infestations. That’s why our response time has increased.That's a really good idea actually. I will f ... Marco Bevilacqua Do not populate fields for WP logged in usersClosed   Amelia   Updated September 18, 2021 at 7:59pm   10 Most recent comment from [deleted]:Marco,Sorry for the delayed response, our support team is cut in half due to COVID-19 infestations. That’s why our response time has increased.Yes, that's true: using incognito mode requires so ... Anke Jespers Connecting email marketing to client baseClosed   Amelia   Updated September 18, 2021 at 7:22pm   4 Most recent comment from [deleted]:Anke,Sorry for the delayed response, our support team is cut in half due to COVID-19 infestations. That’s why our response time has increased.The thing is, it's not possible to import data to A ... Jack Updating AmeliaClosed   Amelia   Updated September 17, 2021 at 3:52pm   2 Most recent comment from [deleted]:Hello Jack,Sorry about that, please try opening the download link in an incognito window or in another browser. If that doesn't help please try downloading the newest version of Amelia from the ... Matthew Johnson BuddyBoss IntegrationClosed   Amelia   Updated September 17, 2021 at 3:48pm   2 Most recent comment from [deleted]:Hello Matthew, Please check out the explanation of the BuddyBoss integration with Amelia here https://wpamelia.com/buddyboss-integration/If you have any further questions or concerns feel free to a ... Louise White block booking onlineClosed   Amelia   Updated September 17, 2021 at 3:00pm   4 Most recent comment from [deleted]:Hi Louise, I see, there isn't a possibility of blocking someone from booking appointments in Amelia, unfortunately. You can suggest it as a feature request here.  Stephen GHOMMIDH WPAmelia // Google AgendaClosed   Amelia   Updated September 17, 2021 at 2:45pm   2 Most recent comment from [deleted]:Hi Stephen, Glad to see you like the Google sync in Amelia, thank you. For any information about appointments in Amelia, you want to have in your Google calendar, you can add placeholders to the fi ... kiran HolidaysClosed   Amelia   Updated September 17, 2021 at 2:26pm   2 Most recent comment from [deleted]:Hi Kiran, When you add Days off or Special days to Amelia employees' profiles, these will be applied from the moment you create them, so no new appointments could be created, but these don' ...