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Public Tickets

Arno Hoffrichter Set-UpClosed   Amelia   Updated March 23, 2021 at 2:27pm   2 Most recent comment from [deleted]:Hi Arno,thank you for the inquiry!You can add this custom CSS to have the option for choosing the employee: #amelia-step-booking0 > div.am-select-service > form > div.el-form-item.am-select-employee-o ... Jacob Eggebeen More Payment ProcessorsClosed   Amelia   Updated March 23, 2021 at 2:11pm   2 Most recent comment from [deleted]:Hi Jacob,thank you for the kind inquiry.Unfortunately, we don't have any particular integration for payments currently in plan; however, you can suggest it here.Users will be able to vote for it ... Giorgio Package of EventsClosed   Amelia   Updated March 23, 2021 at 2:05pm   2 Most recent comment from Aleksandar Vuković:Hello GiorgioThank you for your purchase.Packages can only be used for services (appointments), and they can't be used for Events.Events can be configured in a way that they contain multiple date ... Amelie Plugin is not displayed correctlyClosed   Amelia   Updated March 23, 2021 at 1:50pm   6 Most recent comment from Aleksandar Vuković:You're welcome, AmelieWhat do you mean exactly? Where do you want to hide that from? Can you show me a screenshot, and provide me a URL where I can see the form? [email protected] vers le panier WooCommerceClosed   Amelia   Updated March 23, 2021 at 1:01pm   4 Most recent comment from [deleted]:Hi Renier,thank you so much for the kind reply.Yes, you should connect each service as a product.As for the Events in Packages, if you suggest it here, users will be able to vote for it and it can be ... Kyle Ledermann Manual Appointment billingClosed   Amelia   Updated March 23, 2021 at 11:07am   2 Most recent comment from Aleksandar Vuković:Hello KyleI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You cannot charge your customer from back-end, so if you book an ... Shota Ando How to cancel Package purchase.Closed   Amelia   Updated June 16, 2021 at 11:24am   7 Most recent comment from [deleted]:Hi Shota,I hope that you are well!Our developers have made a fix that will enable deletion of Packages and Package appointments, so I remembered that we talked about this.You can wait for the update o ... Shota Ando When I press"forgot password" link on login screen, WordPress password reset email is sent.Closed   Amelia   Updated March 23, 2021 at 10:54am   4 Most recent comment from [deleted]:Hi Shota,in that case yes!It is the correct procedure:When a customer forgets the password, they click the Forgot Password They will receive an email with a link When they click the link they will b ... Wilkenson Reference PUBLIC TICKET #2152573Closed   Amelia   Updated March 23, 2021 at 10:31am   2 Most recent comment from [deleted]:Hi, Wilkenson!I apologize for the delayed response.Please use phpMyAdmin or any similar plugin to access your database.In order to change the name displayed on the Dashboard, please follow the steps ... Erwan Employee Mail already exist but do not exist in WPClosed   Amelia   Updated March 23, 2021 at 10:24am   5 Most recent comment from [deleted]:Hi, Erwan!Thank you for letting us know.As far as I can see, my colleague already responded to the other ticket you have.Please feel free to contact us if you have any other questions or concerns.Best ... Alan Amelia Events CapacityClosed   Amelia   Updated March 23, 2021 at 10:01am   4 Most recent comment from [deleted]:Hello Alan, We implement feature requests/suggestions to the plugin based on users' requests, mostly based on the number of votes these requests/suggestions get by our users, so the feature req ... Vicens Martí Serrano ​Select the total number of participants in one step!Closed   Amelia   Updated March 23, 2021 at 9:24am   4 Most recent comment from [deleted]:Hola, Vicens!The refund should be transferred to your account in 5-7 business days, as I mentioned before.Regarding the total number of participants: hopefully, our developers will add this feature so ... Shota Ando When new customer lost link for set password first time, how can I make the link again?Closed   Amelia   Updated March 22, 2021 at 9:32pm   2 Most recent comment from [deleted]:Hi, Shota!I apologize for the delayed response.You should send them the Customer Panel Page URL and please make sure that the Customer Panel Access notification is enabled on the Amelia -> Notificat ... Denis Lord Cancellation of mettein or eventClosed   Amelia   Updated March 22, 2021 at 5:11pm   2 Most recent comment from [deleted]:Hi Denis,thank you for reaching out to us.You can go to Amelia > Settings > Roles, and enable Customer Panel, and what approvals you will give to your customer. With this, they will receive a link w ... krithi n AppointmentsClosed   Amelia   Updated March 22, 2021 at 4:37pm   2 Most recent comment from [deleted]:Hi Krithi,I have responded to the other ticket which you have sent for this issue, so we can close this one as a duplicate and continue the conversation there.Thank you.