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Public Tickets

Sheethal Amelia booking shortcode is not WorkingClosed   Amelia   Updated May 5, 2021 at 9:07pm   2 Most recent comment from Aleksandar Vuković:Hello SheethalI can't say what's going on without taking a look.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a l ... Kazuki Can't select the time from backend appointment viewClosed   Amelia   Updated May 5, 2021 at 8:13pm   5 Most recent comment from [deleted]:Hi, Kazuki!I apologize for the delayed response, it was a National holiday in our country.I'm glad to know you found the solution.How can I help you now, maybe you still have some questions left? ... Magda Prószyńska enabling the use of translation through a PO fileClosed   Amelia   Updated May 5, 2021 at 8:11pm   2 Most recent comment from [deleted]:Hi, Magda!Sorry for the delayed response, it was a National holiday in our country.I'm not sure which plugin you're referring to. Amelia has a Polish translation by default. To use it you sh ... Waleed Afzal Email NotificationsClosed   Amelia   Updated May 5, 2021 at 2:29pm   4 Most recent comment from [deleted]:Hi Emmanuelle, If you have an issue with Zoom for your bookings please check if you enabled Zoom in your Services/Events and if you use Services, if you connected Employees to Zoom users. Also, check ... michiiee How to access service/event description which is placed in woocommerce orderClosed   Amelia   Updated May 5, 2021 at 2:26pm   19 Most recent comment from [deleted]:Hi Ahmad, Michael,Thank you for sharing your solutions!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Kuldeep Kaul Error in AmeliaClosed   Amelia   Updated May 5, 2021 at 2:24pm   4 Most recent comment from Aleksandar Vuković:Hello again KuldeepI'm sorry to hear you won't be using the plugin after purchase.I see that you cancelled your subscription, but you haven't requested a refund. Today, it's been ... gestio Limit the number of reschedulingClosed   Amelia   Updated May 5, 2021 at 2:09pm   2 Most recent comment from [deleted]:Hi Gestio, thank you so much for reaching out to us, and for kind feedback! There isn't such possibility in Amelia with its current built-in features, unfortunately; rescheduling can only be lim ... Harald Bookings overnight (past 12:00 pm))Closed   Amelia   Updated May 5, 2021 at 1:56pm   2 Most recent comment from [deleted]:Hi, Harald!Thank you for choosing Amelia and for your kind words.I'm afraid, at the moment appointments can last only until midnight, since this is Amelia's logic: after midnight it will be ... Dennis Packages hidden on frontendClosed   Amelia   Updated May 5, 2021 at 1:50pm   3 Most recent comment from Aleksandar Vuković:Hello DennisThank you for your purchase, and thank you for letting us know the ticket can be closed.If you have any further questions or issues, please feel free to open a new ticket, and we'll g ... Alexandre Booking 2 employees at the same timeClosed   Amelia   Updated May 5, 2021 at 1:13pm   2 Most recent comment from [deleted]:Hi, Alexandre!Thank you for your kind words.Sorry, we couldn't make it as quickly as usual since we had a National holiday and we got back in the office only today.At the moment, there is no buil ... Frédéric problem sending notification by emailClosed   Amelia   Updated May 5, 2021 at 1:08pm   13 Most recent comment from [deleted]:Hi Frédéric,wonderful! Thank you for letting me know Matt Sheeks Notifications not sendingClosed   Amelia   Updated May 5, 2021 at 12:16pm   2 Most recent comment from [deleted]:Hi, Matt!Sorry for the delayed response, it was a National holiday in our country.Could you please provide us with temporary WP Admin access, so we will look into the issue from the inside? You can po ... Marios Anthis sms notification not workingClosed   Amelia   Updated May 5, 2021 at 11:38am   4 Most recent comment from [deleted]:Hi, Marios!Sorry for the delayed response, it was a National holiday in our country.I logged in to your site with the credentials you provided us earlier and I see in the SMS History there are message ... Alec Backend "Calendar" is broken, not loading appointmentsClosed   Amelia   Updated May 5, 2021 at 11:03am   6 Most recent comment from [deleted]:Hi, Caroline!I'm sorry that you faced this issue. Could you please also check if there's an Employee with an empty Last Name? If so, please edit his/her name.Also, please try to deactivate ... LSEI widget Amelai and shortcodeClosed   Amelia   Updated May 7, 2021 at 12:57pm   3 Most recent comment from [deleted]:Hi!Thank you for your patience, it is confirmed that this is a bug. We are currently making a solution; I hope I will be able to forward a fix shortly.I apologize for the inconvenience.