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Public Tickets

Gonzalo García Shortcodes doesn't workClosed   Amelia   Updated April 27, 2021 at 1:10pm   3 Most recent comment from [deleted]:Hi Gonzalo,thank you for reaching out to us!I'm happy to hear it's sortedIf you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Bodo language fallback ignoredClosed   Amelia   Updated April 27, 2021 at 1:08pm   6 Most recent comment from [deleted]:Hi Bodo,thank you a lot for taking time to make a suggestionWe'd like to adapt Amelia to as many users and business models as possible - improving languages is one of the best ways to do so for a ... India Scales how can i block some days in my consultation calendarClosed   Amelia   Updated April 27, 2021 at 1:06pm   4 Most recent comment from [deleted]:Anytime IndiaI'm happy to hear it helped!May I ask you for a small favor if you don’t mind?  Can you, please, leave a review on Capterra, and the Lite version of Amelia if you have an accou ... Juan Improper chargeClosed   Amelia   Updated April 27, 2021 at 1:01pm   4 Most recent comment from [deleted]:Thank you for the kind reply, JuanPlease bear in mind that it takes 5 - 7 business days for the refund to be fully processed.If you have more questions, please feel free to contact us back. Luis Gulias Track EventsClosed   Amelia   Updated April 27, 2021 at 12:51pm   2 Most recent comment from Aleksandar Vuković:Hello LuisThank you for your purchase.This can be achieved with a little custom work. Please check out this ticket: https://tmsplugins.ticksy.com/ticket/2278713/The customer that shared this with us ... Jeffrey Kimel Partial Payment DetailsClosed   Amelia   Updated April 27, 2021 at 12:37pm   2 Most recent comment from [deleted]:Hi, Jeffrey!I apologize for the delayed response.1. Could you please clarify how you set up your Services? Do you use recurring Appointments or something else? Because at the moment, the question isn& ... Steven Grimshaw There has been a critical error on this website. Please check your site admin email inbox for instructions.Closed   Amelia   Updated April 27, 2021 at 12:20pm   10 Most recent comment from Aleksandar Vuković:Hello StevenWe did not do anything, as we were waiting for a duplicator installation from you.Maybe it was just cache, or something similar. Either way, I'm glad to hear it's working now. Jeffrey Kimel SecurityClosed   Amelia   Updated April 27, 2021 at 12:20pm   2 Most recent comment from Aleksandar Vuković:Hello JeffreyIf a custom field is set as a mandatory field, it can't be skipped. The issue cannot be replicated on your website either:Even if I try adding a space, to try and full the form, it& ... Aynee Notifications and Customer PanelClosed   Amelia   Updated April 27, 2021 at 12:19pm   2 Most recent comment from [deleted]:Hi, Aynee!I apologize for the delayed response.And thank you for choosing Amelia.1. There are two types of Notifications: one is coming from Amelia and one is from WooCommerce. So, if you don't w ... Tomoya Shirai About the display of "Step-By-Step Booking Wizard"Closed   Amelia   Updated April 27, 2021 at 11:56am   6 Most recent comment from [deleted]:Hi, Tomoya!I apologize for the delayed response.I'm glad the issue was resolved.However, at the moment we have only one solution for the first name and the last name order (the one that I've ... Leah Calendar note loadingClosed   Amelia   Updated April 27, 2021 at 11:50am   4 Most recent comment from [deleted]:Hi, Leah!Sorry for the delayed response, we don't work on weekends, and after that, we respond to the tickets in the order they were submitted.I see that my colleague already works on the other t ... Erick Sync appointmentsClosed   Amelia   Updated April 27, 2021 at 11:46am   2 Most recent comment from Aleksandar Vuković:Hello ErickThere's no native integration with ActiveCampaign, but you can try using our WebHooks. Kelley Booking keeps loadingClosed   Amelia   Updated April 27, 2021 at 10:28am   2 Most recent comment from [deleted]:Hi Kelley,thank you for reaching out to us!Please also check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Working hours ne ... Rob Miller payments for employees making new appointmentsClosed   Amelia   Updated April 27, 2021 at 10:20am   2 Most recent comment from Aleksandar Vuković:Hello RobAt the moment, we don't have any functions that would allow you to book an appointment for a customer, and have them pay for it any other way than on-site.So, if an employee or an admin ... Pamela Sithole 524/525 ErrorsClosed   Amelia   Updated April 27, 2021 at 10:01am   2 Most recent comment from [deleted]:Hi Pamela,thank you for reaching out to us.These are timeout errors, when server takes too much time to respond to the command you have given to it.Please tell me if you have Amelia 3.2, WordPress 5 ...