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Public Tickets

Anuraj Amelia Booking not workingClosed   Amelia   Updated May 11, 2021 at 7:17pm   10 Most recent comment from Aleksandar Vuković:Hello Derryck.This ticket is over a year old, so the same issues don't apply.I suppose there's a conflict with vue.js files between Amelia and some other plugin, but I can't say until ... Ute [ameliabooking trigger=bookselectedteacher category=1 employee=um_profile_id()​]Closed   Amelia   Updated May 11, 2021 at 7:11pm   6 Most recent comment from Aleksandar Vuković:You're welcome Ute, glad I could help. elaine BUG: Update code Language FilesClosed   Amelia   Updated May 11, 2021 at 2:43pm   4 Most recent comment from [deleted]:Hi Elaine!Thank you so much for the kind reply; I apologize for the later response, as we don't work on weekends.I have forwarded the inquiry to developers to consult on why this may be happenin ... Angel Google calendar - data collection issueClosed   Amelia   Updated May 12, 2021 at 12:04pm   11 Most recent comment from [deleted]:Hi Angel,thank you for your patience!Regarding the calendar, it works now. Appointments made in Amelia reflect in Google Calendar.Appointment in back-end:Appointment in Google Calendar:Also, it seems ... Neil Lyons Customer Panel Reset Password LinkClosed   Amelia   Updated May 11, 2021 at 1:57pm   2 Most recent comment from [deleted]:Hi Neil,thank you for reaching out to us!I apologize for the later response, as we don't work on weekends.We can unfortunately only influence the customer Panel username and password; we are unab ... Kimberley Morgan Add Package doesn't appearClosed   Amelia   Updated May 11, 2021 at 1:55pm   3 Most recent comment from [deleted]:Hi Kimberley,thank you for reaching out to us!I apologize for the later response, as we don't work on weekends.Basic is a paid version as well, it just does not include the Packages of Services f ... Pamela Sithole email notificationsClosed   Amelia   Updated May 11, 2021 at 1:41pm   8 Most recent comment from [deleted]:Hi Pamela,thank you for contacting back; I apologize for the later response, as we don't work on weekends.Have you selected both Stripe and On Site payment in the Amelia Settings, and in this pa ... misa matsuura About database prefixClosed   Amelia   Updated May 11, 2021 at 1:40pm   2 Most recent comment from [deleted]:Hi Misa,thank you for contactingI apologize for the later response, as we don't work on weekends.The maximum allowed database prefix for Amelia is 16 characters, and you have a longer prefix for ... Becky Sowemimo Separate email address for appointments vs. eventsClosed   Amelia   Updated May 11, 2021 at 1:04pm   2 Most recent comment from [deleted]:Hi Becky,thank you for reaching out to us! I apologize for the later response, as we don't work on weekends.There is only one Sender Email, however you can add multiple emails into Send all no ... Hannah Chappell No calendar after UpdateClosed   Amelia   Updated May 11, 2021 at 1:02pm   2 Most recent comment from [deleted]:Hi Hannah,thank you for reaching out to us! I apologize for the later response, as we don't work on weekends.Please try deleting the shortcode and entering a new one. Also, please make sure to c ... misa matsuura About google calendarClosed   Amelia   Updated May 11, 2021 at 1:01pm   15 Most recent comment from [deleted]:Hi Misa,thank you for the kind reply! I apologize for the later response, as we don't work on weekends.You can update the file immediately for the fix; although it will be included in the update ... Vincent Palafox All of my services and employees are gone.Closed   Amelia   Updated May 11, 2021 at 12:40pm   21 Most recent comment from [deleted]:Hello br4nco, I see my colleague helped out with the issue. Apologies for the later response and solution, but we don't work on weekends. Thank you for your patience and understanding .If you hav ... OLIVER DENSON Time Slots QuestionClosed   Amelia   Updated May 11, 2021 at 12:37pm   4 Most recent comment from [deleted]:Hi Oliver,thank you for the kind reply; I apologize for the later response, as we don't work on weekends.I’m using services and naming them “Service Name (half day) and Service Name (Full da ... Zadeh Media Time OptionsClosed   Amelia   Updated May 11, 2021 at 12:30pm   2 Most recent comment from Aleksandar Vuković:Hello Zadeh MediaThank you for your purchase.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Multiple time slots in a sin ... Jotte Mallisse Variable lengthClosed   Amelia   Updated May 11, 2021 at 12:04pm   2 Most recent comment from [deleted]:Hi Jotte,thank you for taking interest, and for reaching out to us! I apologize for the later response, as we don't work on weekends.Unfortunately, that isn't a planned feature yet; however ...