Public Tickets
Tom Castricum
SMTP E-mail not workingClosed
Amelia
Updated April 29, 2021 at 11:48am
2
Most recent comment from [deleted]:Hi, Tom!Thank you for choosing Amelia.In this case, please reach out to your hosting provider and ask them if there are any additional settings that should be done in order to use Gmail service as STM ...
Valerie
Désactiver le champ téléphoneClosed
Amelia
Updated April 29, 2021 at 11:45am
2
Most recent comment from Aleksandar Vuković:Hello ValerieThank you for your purchase.Please note that English is the only supported language, so make sure to translate your future responses.Can you please provide me with the URL to your booking ...
Alan
adjusting default parameterClosed
Amelia
Updated April 29, 2021 at 11:37am
24
Most recent comment from Aleksandar Vuković:Great news, AlanThanks for letting me know!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
George V
How to modify Amelia Employee PermissionsClosed
Amelia
Updated April 29, 2021 at 11:34am
2
Most recent comment from Aleksandar Vuković:Hello GeorgeYou need to adjust user roles' capabilities. I recommend using "User Role Editor" plugin, but I cannot guarantee that you'll be able to configure everything you want to.
Mike
need 2 employees on 1 appointmentClosed
Amelia
Updated April 29, 2021 at 11:11am
6
Most recent comment from Aleksandar Vuković:Hello again MikeI understand what you're trying to do, but at the moment it just isn't possible.Here's what I tried:I created two employees who would work as individuals, and they eac ...
Begoña Arroyo Olaizola
BookingClosed
Amelia
Updated April 29, 2021 at 9:06am
3
Most recent comment from Aleksandar Vuković:Hello Begoña Arroyo OlaizolaThanks for letting us know the issue was resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Sara Beltran Beltran Sancho
price based on locationClosed
Amelia
Updated April 29, 2021 at 8:15am
4
Most recent comment from Aleksandar Vuković:I certainly hope so, Sara.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Viktor Callemin
schedulingClosed
Amelia
Updated April 28, 2021 at 10:44pm
2
Most recent comment from [deleted]:Hi, Viktor!Sorry for the delayed response.And thank you for choosing Amelia.Please make sure your WP Time Zone settings are set to the City and not to UTC format.
If you enable the "Show booking slots ...
Hussnain
URGENT: Booking Calendar keeps on loadingClosed
Amelia
Updated April 28, 2021 at 10:03pm
22
Most recent comment from [deleted]:Just in case someone will need this information later: If you face a similar issue that the front-end page doesn't load or/and the Services/Appointments/Employees are not displayed on the back-e ...
Howard Weng
How to distribute booking to employee when customer choose any employeeClosed
Amelia
Updated April 28, 2021 at 7:25pm
2
Most recent comment from [deleted]:Hi, Howard!Sorry for the delayed response.In case of the "Any Employee" option, the Employee is being assigned to the appointment randomly. At the moment, it's not possible to set an algorithm fo ...
Kevin
Rename filter propertiesClosed
Amelia
Updated April 28, 2021 at 7:10pm
2
Most recent comment from [deleted]:Hi, Kevin!Sorry for the delayed response.Do you want to change the names of the properties that can be filtered? If you want to change only the strings, it can be done by modifying them in Loco Transl ...
Mads
Create a link in the formClosed
Amelia
Updated April 28, 2021 at 5:28pm
3
Most recent comment from Mads:Thank you very Much Ivana
Glenton Samuels
Get availability from calendar (API/Web hooks)Closed
Amelia
Updated April 28, 2021 at 3:16pm
2
Most recent comment from [deleted]:Hi, Glenton!I apologize for the delayed response.I'm afraid, at the moment Amelia can do only the opposite: it can send data about each booking through webhooks.Would that be suitable for your ap ...
Pawel
Notifications to employees don't work anymore ?Closed
Amelia
Updated April 28, 2021 at 1:43pm
4
Most recent comment from [deleted]:Hi Pawel,thank you for the kind reply!It is all right, don't be harsh on yourself - the setup needs to be very precise, and sometimes even I skip a step in my own setup on the test pageSo, it is ...
Ahmad Abdullahi Ahmad
Catalogue View MisbehavingClosed
Amelia
Updated April 28, 2021 at 11:28am
8
Most recent comment from [deleted]:Hi, Ahmad!It turned out that the page stays in the same place, and since the "Congratulations" page contains less space than the previous screen, it's not in the view straight away. You will hav ...