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Public Tickets

Gianpio Di Mario Technical QuestionsClosed   Amelia   Updated October 28, 2021 at 8:40pm   17 Most recent comment from [deleted]:Gianpio,Thank you for letting us know. I'm glad to hear that your team has found a way to achieve that.Yes, that's true, some features are missing in our plugin, just because we cannot imple ... Roz Brassington online classes - setting up locationClosed   Amelia   Updated October 28, 2021 at 8:38pm   2 Most recent comment from [deleted]:Hi RozThank you for the update we are glad to hear you were able to find the solution If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful ... Ralf recurring appointment every two weeksClosed   Amelia   Updated October 28, 2021 at 8:32pm   2 Most recent comment from [deleted]:Hi, Ralf,Thank you for reaching out to us.You should set this Service availability through the Special days in the Employee's profile, for example:Thus, you can add the entire 14-day long period ... Karin Remmers mailgun settingsClosed   Amelia   Updated October 28, 2021 at 5:05pm   3 Most recent comment from Aleksandar Vuković:Hello Karin.Sorry for the late response.We're not using Mailgun SMTP, we're using Mailgun API, so this limitation will not affect Amelia in any way. Olo Price per customers numberClosed   Amelia   Updated October 28, 2021 at 3:53pm   2 Most recent comment from [deleted]:Hi OloThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. We do have a Bringing anyone with you feature but it can only multiply the price ... Abby Form customisationClosed   Amelia   Updated October 28, 2021 at 3:20pm   4 Most recent comment from [deleted]:Hi Abby!Thank you for contacting backHave you made sure to check the Services and Events they apply to during the creation, here:If you did and it still doesn't work, please provide me a tempora ... William Hartanto Coupon DepositClosed   Amelia   Updated October 28, 2021 at 3:17pm   2 Most recent comment from [deleted]:Hi William,thank you for reaching out to usWe do have coupon feature; these coupons can be sent automatically to the customer after they have a certain number of approved appointments, or you can cre ... Deborah Vassar Notification Settings won't update/send emailsClosed   Amelia   Updated October 28, 2021 at 2:41pm   4 Most recent comment from [deleted]:I'm happy to hear that, Deborah!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Artur Package Details placeholder duplicates everythingClosed   Amelia   Updated October 28, 2021 at 2:04pm   2 Most recent comment from [deleted]:Hi Artur,thank you for reaching out to usWe have not had this issue reported; please check if any of the templates for the package already have any Google Meet placeholders.If not, please provide me ... Muhammad Hassan Moeen Notification Emails ErrorClosed   Amelia   Updated October 28, 2021 at 2:02pm   2 Most recent comment from [deleted]:Hi Muhammad,thank you for reaching out to usIssue with email notifications could be caused by several reasons: 1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP ... Nicolas Oyanedel Ortega Events list, accordion usability issuesClosed   Amelia   Updated October 28, 2021 at 7:34pm   3 Most recent comment from [deleted]:Nico,Our developers confirmed that the event details open in a popup only if you use the Events Calendar, not the Events list. We added it as a feature request, so hopefully, this option will be incl ... Haarty Hanks How create API for CRED OperationsClosed   Amelia   Updated October 28, 2021 at 10:01am   2 Most recent comment from [deleted]:Hi Harrty!We have API Routes for Amelia, but most of them are protected and depend on the permissions that are set in WordPress Accounts. You can find all API Routes in this file ../wp-content/plu ... jeik I CANT downloadClosed   Amelia   Updated October 28, 2021 at 9:06am   2 Most recent comment from [deleted]:Hi Jeik,thank you for reaching out to us, and thank you for your purchaseI'm happy to hear that download was successful.If you have any further questions or issues, please feel free to open a new ... Abby Coach registration functionalityClosed   Amelia   Updated October 28, 2021 at 8:50am   2 Most recent comment from [deleted]:Hi Abby,thank you for reaching out to usI'm afraid that Amelia does not have such functionality at the moment; to mark if attendees showed up or not.I'll kindly ask you to add it as a featur ... Ilógica Add a Terms and Conditions custom fieldClosed   Amelia   Updated October 28, 2021 at 12:33am   2 Most recent comment from [deleted]:Hi, Ilógica,Sorry for the delayed response.To add a link to Terms & Conditions, you need to add the "Text Content" custom field, like this: Then, you need to add a mandatory check-box custom field, ...