We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Allyson Woodrooffe Subscription paymentsClosed   Amelia   Updated October 23, 2021 at 3:40pm   5 Most recent comment from [deleted]:Allyson,Thank you for the screenshot.2. The thing is, when you create an Event with multiple dates this way, it won't allow you to set starting tie for each date separately. Because there are mea ... Paal Joachim Romdahl Assign all employees to a serviceClosed   Amelia   Updated October 22, 2021 at 6:41pm   4 Most recent comment from [deleted]:You are most welcome I wish I could be more helpful If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Jens Buenger Anybody Home?Closed   Amelia   Updated October 22, 2021 at 4:56pm   2 Most recent comment from [deleted]:Hi JensWe apologize for the late reply, we are solving the tickets in the order they come in, so it might be a few days until we can get to you, especially if there is an increase in incoming tickets ... Cantaut Calendar NextCloudClosed   Amelia   Updated October 22, 2021 at 4:21pm   2 Most recent comment from [deleted]:Hi CantautThank you for reaching out to us.Unfortunately we don't have this integration yet and I am afraid it won't be coming anytime soon when I take a look at our developers' to-do l ... FOTIOS SPYROU updateClosed   Amelia   Updated October 22, 2021 at 3:17pm   2 Most recent comment from [deleted]:Hi FOTIOSThank you for reaching out to us.Please download the full version from the email you received when you purchased the plugin (some hostings treat it as Spam, so please check your Spam folde ... Dany Coutinho Edit the timing of an exceptional service for a particular customerClosed   Amelia   Updated October 22, 2021 at 2:56pm   4 Most recent comment from [deleted]:Hi Dany,I'm happy to hear that; If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Thank you for your time javierojuel Multiple category services in Booking front-endClosed   Amelia   Updated October 22, 2021 at 1:19pm   7 Most recent comment from Uditha:Can Amelia select 2 or more services at a same time? Gerardo Camorlinga Appointment CalendarClosed   Amelia   Updated October 22, 2021 at 12:00pm   2 Most recent comment from Marko Davidović:Hello Gerardo,Thank you for choosing Amelia, and for reaching out to us.At the moment, this is not possible with Amelia's built-in features. However, there's an add-on for Amelia (which wa ... Arne Custom field date picker date rangeClosed   Amelia   Updated October 22, 2021 at 11:50am   4 Most recent comment from Aleksandar Vuković:Hello ArneI'm sorry to disappoint you, but unfortunately, something like this cannot be achieved with a custom script. We forwarded the suggestion to our development team, so they can add it as a ... Raul limited amount of eventsClosed   Amelia   Updated October 22, 2021 at 10:43am   8 Most recent comment from [deleted]:Hi Raul!Thank you for the kind replyIf you accept multiple bookings from students for the same time, same class, you can optionally increase the capacity of the class. However, as it's the same e ... Jeff more than one name/emailClosed   Amelia   Updated October 22, 2021 at 10:31am   4 Most recent comment from [deleted]:I'm glad to hear that, Jeff!Thank you for your time; if you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Christian Saum Different availability hours for servicesClosed   Amelia   Updated October 22, 2021 at 9:53am   3 Most recent comment from [deleted]:Hi Christian!Thank you for reaching out to usIf you need both services to be available, then you're on a good road by making 2 employees. You would just need to connect them both to the same cale ... Matteo Booking bug reportClosed   Amelia   Updated October 22, 2021 at 9:35am   7 Most recent comment from Aleksandar Vuković:Hey MatteoThis has been implemented for the next update, which should roll out on Monday. I can't guarantee that it will be released on Monday exactly, but it's scheduled for Monday.Sorry f ... Elodie Bug with Events back-endClosed   Amelia   Updated October 22, 2021 at 8:33am   10 Most recent comment from Aleksandar Vuković:You're welcome, ChristopheGlad I could help.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite ... Harith Jayasena Notification messages not savingClosed   Amelia   Updated October 21, 2021 at 11:05pm   2 Most recent comment from [deleted]:Hi, Harith,Sorry for the delayed response.This issue usually occurs when there's Grammarly or any other language tool installed on the site or browser. So, if you have some similar add-on, pleas ...