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Public Tickets

David Harrison Recurring bookings stopped workingClosed   Amelia   Updated April 28, 2021 at 10:14am   10 Most recent comment from Aleksandar Vuković:Exactly, David.When a new update is installed, it will overwrite all code in the plugin. Tristan Zimmerman Manage Languages says "No Data"Closed   Amelia   Updated April 28, 2021 at 10:11am   9 Most recent comment from Aleksandar Vuković:You're welcome, TristanGlad I could be of assistance.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Caroline Elvegard Employee and Services disappearedClosed   Amelia   Updated April 28, 2021 at 9:36am   9 Most recent comment from Caroline Elvegard:Hi Ivana!Wow, that was it? :O Damn I'll remember that!Thank you so much for the help :) Have a good day! Kind regards,Caroline Enzo Package ShortcodesClosed   Amelia   Updated April 28, 2021 at 9:07am   9 Most recent comment from Aleksandar Vuković:Thanks for your feedback, RuthI just updated the documentation, and all shortcodes should now be included there.Thank you both for reminding us to update our docs. Amin Talab Next Day Reminder not working any moreClosed   Amelia   Updated April 28, 2021 at 8:54am   22 Most recent comment from Aleksandar Vuković:Hi again AminMy German is a bit rusty, but I believe I understood correctly (I did not have to use Google Translate but did that anyway, so turns out I did understand their response correctly).  ... Aranzazu Customer panelClosed   Amelia   Updated April 28, 2021 at 8:32am   2 Most recent comment from Aleksandar Vuković:Hello AranzazuA customer that logs into the Customer Panel, and can see all details in there is surely logged in your WordPress as an administrator. There's no way that a customer that booked an ... Dean Cruddace Mapping User RolesClosed   Amelia   Updated April 28, 2021 at 8:08am   6 Most recent comment from Aleksandar Vuković:You're welcome, DeanIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Raquel Display image on list viewClosed   Amelia   Updated April 27, 2021 at 11:02pm   2 Most recent comment from [deleted]:Hi, Raquel!Sorry for the delayed response.It is possible to display the whole description, so in this case, the picture will be also visible. I'm afraid, it's the only solution at the moment ... Viktor Callemin schedulingClosed   Amelia   Updated April 27, 2021 at 10:50pm   2 Most recent comment from [deleted]:Hi, Viktor!Sorry for the delayed response.Yes, it's Time Zone settings. Amelia doesn't have any time zone settings, and it picks up the WordPress time zone, from WordPress' General set ... Mike new appointments​ in the Front-end employees panelClosed   Amelia   Updated April 27, 2021 at 10:35pm   2 Most recent comment from [deleted]:Hi, Mike!Thank you for choosing Amelia.At the moment, Employees can't add new Customers in Amelia. Probably, this feature will be added later, but I can't tell you when precisely.I believe t ... Frédéric Prud\'homme Direct access to a booking form for a serviceClosed   Amelia   Updated April 27, 2021 at 10:23pm   2 Most recent comment from [deleted]:Hi, Fred!I apologize for the delayed response.I doubt it can be set this way you explained. But probably we can find a workaround.I'm not sure if I understood your requirements completely, but ... Alexandre Add form fieldsClosed   Amelia   Updated April 27, 2021 at 5:10pm   3 Most recent comment from Alexandre:It does helpThanks a lot ;)Case closed :) Joseph Benson Multiple Treatments from the same customerClosed   Amelia   Updated April 27, 2021 at 3:02pm   9 Most recent comment from [deleted]:Hi, Joe,I'm glad that we could help.Thank you for your kind words, and if you decide to use Amelia again one day, we will be happy to see you among our customersBest Regards.  Carin change attendee dateClosed   Amelia   Updated April 27, 2021 at 1:50pm   4 Most recent comment from [deleted]:Hi Carin,Yes, it shouldn't ask for any payments, because payments that are made online can only be made when customer books from the frontend. Ferre Gravoz, Manel Múltiples serviciosClosed   Amelia   Updated April 27, 2021 at 1:35pm   7 Most recent comment from [deleted]:Hi Ferre,thank you so much for the kind replyI understand what you need; unfortunately the Packages have fixed amount of service appointments that are offered. You can suggest that as a feature requ ...