Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Mik Space between lines (E-Mail)Closed   Amelia   Updated December 8, 2020 at 12:51pm   5 Most recent comment from Aleksandar Vuković:Hi again MikUnfortunately, at the moment, you would only be able to edit the notifications in the database table wp_amelia_notifications. For example, if Appointment approved email looks like this: De ... Hamdi Upcoming EventsClosed   Amelia   Updated December 8, 2020 at 11:55am   2 Most recent comment from [deleted]:Hello Hamdi,Thank you for your message.I am afraid there is no such shortcode available in Amelia.You can use tags for that.https://wpamelia.com/events/ Louise Gabrielle Class CardsClosed   Amelia   Updated December 8, 2020 at 9:37am   6 Most recent comment from Aleksandar Vuković:Hello again LouiseI can't see that view from a mobile device. It's working rather fine as far as I can see:Maybe you have some cache left over on your mobile device?Events are also displaye ... Loay Edit Customers NameClosed   Amelia   Updated December 8, 2020 at 9:33am   2 Most recent comment from [deleted]:Hello Loay, Could you please check if that customer has an email address? We had this issue - when customers don't have email addresses, they can't be edited, but we fixed this in the las ... Louise Gabrielle Events not showing unless logged inClosed   Amelia   Updated December 8, 2020 at 9:22am   4 Most recent comment from [deleted]:Great, glad to see the issue is gone, thank you for letting us know. You are welcome, Louise.If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.  Robert Hercz WooCommerce -> Completed orderClosed   Amelia   Updated December 8, 2020 at 9:18am   4 Most recent comment from Aleksandar Vuković:I understand, Robert, but there's nothing we can do about that.Amelia creates an appointment with the status you chose in its General Settings, regardless of the payment method.So, when the payme ... Sandra Karner Question regarding CouponsClosed   Amelia   Updated December 8, 2020 at 9:11am   4 Most recent comment from [deleted]:You are welcome, Sandra. Thank you. The input field is there, like the other input fields (customer info input fields) but it can't be seen because of the CSS conflict, your theme or another pl ... Lee Lin Plugin doesn't show properly in frontendClosed   Amelia   Updated December 8, 2020 at 8:55am   4 Most recent comment from [deleted]:You are welcome, Lee Lin. Glad to see the issue is gone, thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.  Ryan Dwyer Wordpress MultisiteClosed   Amelia   Updated December 7, 2020 at 11:31pm   2 Most recent comment from [deleted]:Hello, Thanks for your message. I am afraid it's not available in Amelia at the moment, sorry. You can submit this as a feature request here: https://wpamelia.cnflx.io/boards/feature-requests RAVINDER we're not able to connect notification & payment section. We need help regarding thatClosed   Amelia   Updated December 7, 2020 at 3:07pm   2 Most recent comment from [deleted]:Hello RAVINDER, Payment methods available in Amelia are PayPal and Stripe, and you can check out intructions on how to set them up in the plugin here, and there is a WooCommerce integration, if tha ... Chris Ford Booking time slotsClosed   Amelia   Updated December 7, 2020 at 2:42pm   2 Most recent comment from Aleksandar Vuković:Hello ChrisCan you please provide me a URL to the booking form, so I can see which times? Or, can you send me a few screenshots explaining the issue? Ian Notification E-MailsClosed   Amelia   Updated December 7, 2020 at 2:35pm   2 Most recent comment from [deleted]:Hi Ian, Thank you for your purchase.  There is an option to remove spacing between paragraphs in the notifications, and for this you need to edit one table in your database . Please access your da ... George T Backing up settingsClosed   Amelia   Updated December 7, 2020 at 2:22pm   2 Most recent comment from Aleksandar Vuković:Hello GeorgeYou would need to transfer all 41 wp_amelia_ tables, and also a row from wp_options.When you access your database via PHPMyAdmin (or some other tool), access wp_options table: It is poss ... Sarah PayPall integration is not workingClosed   Amelia   Updated December 7, 2020 at 1:53pm   2 Most recent comment from [deleted]:Hi Sarah, Thank you for your purchase. Please check if the PayPal payment method is enabled in each service individually as well. When you edit/open the Service on the Services page go to the Setti ... jenny domingo customize design of email notificationsClosed   Amelia   Updated December 7, 2020 at 1:24pm   2 Most recent comment from [deleted]:Hi Jenny, Apologies for replying a bit later, we don't work on weekends. Unfortunately, Amelia notifications don't support HTML, there is only the text editor options provided on the Ameli ...