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Public Tickets

Steve Ryan WooCommerce un-integrationClosed   Amelia   Updated August 25, 2021 at 9:23pm   2 Most recent comment from [deleted]:Hi, Steve,Thank you for choosing Amelia.Yes, it sounds like a caching problem. So, please, make sure that you purged site and browser cache as well.Looking forward to hearing from you.  Alvaro Moreno 3 questionsClosed   Amelia   Updated August 25, 2021 at 2:43pm   6 Most recent comment from [deleted]:Alvaro,I'm sorry for not being able to help with that issue.Unfortunately, the more complicated the site "structure" is, the higher chance that the page will slow down is. Please let us know if ... Maxwell Neiheisel Amelia Plug-In Keeps SpinningClosed   Amelia   Updated August 25, 2021 at 2:36pm   3 Most recent comment from [deleted]:Hi, Maxwell,Thank you for choosing Amelia and for letting us know that the issue was resolved.Please feel free to contact us if you have any other questions.Best Regards. Mohammad Alzayer Working time is not updated in websiteClosed   Amelia   Updated August 25, 2021 at 1:42pm   4 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Miriam Michalak Language issue notificationsClosed   Amelia   Updated August 25, 2021 at 1:20pm   5 Most recent comment from [deleted]:Thank you If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Joseph Benson Customer Password ResetClosed   Amelia   Updated August 25, 2021 at 11:24am   6 Most recent comment from [deleted]:Hi StephenThank you for sharing that, I am sure it will bee useful for others as well.If there is anything else we can assist you with please don't hesitate to let us know. Basim Hafiz Notification SMTP settingsClosed   Amelia   Updated August 25, 2021 at 10:03am   2 Most recent comment from [deleted]:Hi Basim,thank you for reaching out to usIssue with email notifications could be caused by several reasons: 1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP (o ... Tim Download list of all attendeesClosed   Amelia   Updated August 25, 2021 at 9:31am   2 Most recent comment from [deleted]:Hi Tim,thank you for reaching out to usAt the moment, only one event's attendees can be exported in one go at a time. However, we are working on expanding the export and import options (it' ... Ava Charpentier The services don't show on the websiteClosed   Amelia   Updated August 25, 2021 at 8:59am   3 Most recent comment from [deleted]:Hi Ava!Thank you for reaching out to usI'm glad to hear that you have found a solution; yes, usually something is not connected and that's why service won't show up:1. Are these servic ... parv UsersClosed   Amelia   Updated August 25, 2021 at 8:45am   2 Most recent comment from [deleted]:Hi Parv,thank you for reaching out to us1. You can activate Automatically Create Amelia Customer, so that person who books for the first time will automatically get Amelia Customer WordPress role and ... Simea Merki Price ListClosed   Amelia   Updated August 25, 2021 at 8:41am   4 Most recent comment from [deleted]:Hi Simea,You could set up a shortcode for each category:[ameliacatalog category=1][ameliacatalog category=2] etcIn this way there wouldn't be a "choose category" but services would display immedi ... Luan scheduling buttonClosed   Amelia   Updated August 25, 2021 at 7:51am   6 Most recent comment from [deleted]:Hi LuanIf you want to allow multiple clients booking the same time slot this can be achieved by increasing the service's maximum capacity and enabling Allow booking below minimum capacity from Am ... damhnait CSV file import of customersClosed   Amelia   Updated August 24, 2021 at 8:45pm   16 Most recent comment from James Wagstaff:Great stuff.  The data structure of csv imports can be really tricky.  I'd suggest you have a look at the WooCommerce product importer.  It has a nice way to allowing you to map columns as yo ... Nicholas Bozzo Appointment TimesClosed   Amelia   Updated August 24, 2021 at 8:16pm   2 Most recent comment from [deleted]:Hi, Nicholas,Thank you for choosing Amelia.Appointments are available according to the Employee's working hours, so please make sure that the Employee's working hours are set up correctly i ... Amanda Pereira Subscriptions/Membership pluginsClosed   Amelia   Updated August 24, 2021 at 7:46pm   2 Most recent comment from [deleted]:Hi, Amanda,Thank you for choosing Amelia.I'm afraid, we cannot recommend anything particular since we didn't test any membership plugins. One of our Customers shared his solution:  "Membe ...