Public Tickets
Garth
Plugin won't upload "Critical Error"Closed
Amelia
Updated July 30, 2021 at 8:06am
2
Most recent comment from [deleted]:Hi Garth,thank you for reaching out to usPlease check the article below for troubleshooting:Are You Getting “The link you followed has expired” Error in WordPress?
Dae
Plugin conflictClosed
Amelia
Updated July 29, 2021 at 5:09pm
4
Most recent comment from [deleted]:You are most welcome
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!
Nicola Ragon-Paxton
Google calendar integrationClosed
Amelia
Updated July 29, 2021 at 5:00pm
4
Most recent comment from [deleted]:Hi JoaoPlease enable Remove Google Calendar Busy Slots from Amelia - Settings - Integrations and set Maximum Number Of Events Returned to the maximum number.When you are posting on ticket that are no ...
Hussnain
Request failed with status code 500Closed
Amelia
Updated July 29, 2021 at 1:50pm
2
Most recent comment from [deleted]:Hi HussnainThank you for reaching out to us.You can go to the Customize tab, and click Reset. After this, please set up your desired colors and fonts, and click Save it should work as expected.
Travis M Anderson
Amelia breaks Gravity FormsClosed
Amelia
Updated July 29, 2021 at 11:48am
2
Most recent comment from [deleted]:Hi TravisThank you for reaching out to us.This issue can be related to the outdated Guzzle version that was used in Amelia. There are two possible solutions for the issue:
1. Please go to Amelia -> ...
Howard Weng
How to add extra information in customer panelClosed
Amelia
Updated July 29, 2021 at 11:13am
2
Most recent comment from [deleted]:Hi Howard,thank you for reaching out to usYou could add a Service Description, but other than that, I'm afraid other text cannot be added with Amelia functions.It probably can be done with some c ...
Virginie DUBOSCQ
Attribute time slot to a specific serviceClosed
Amelia
Updated July 29, 2021 at 10:04am
2
Most recent comment from [deleted]:Hi Virginie,thank you for reaching out to usIf you have one employee on 3 services (zen, lomi lomi and tonic) whenever one is booked the other will be unavailable.You can set a separate slot for tonic ...
Leyla musleh
Event DisplayClosed
Amelia
Updated July 28, 2021 at 10:22pm
2
Most recent comment from [deleted]:Hi Turistas,thank you for reaching out to usIt probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues wit ...
Andrea Mariani
Search ViewClosed
Amelia
Updated July 28, 2021 at 9:16pm
15
Most recent comment from [deleted]:Andrea,I'm glad we could helpPlease feel free to contact us if you have any other questions.Best Regards.
Gwen Vanhoutte
Virtual and physical locationsClosed
Amelia
Updated July 28, 2021 at 8:14pm
2
Most recent comment from [deleted]:Hi, Gwen,Thank you for choosing Amelia.I’m afraid, assigning one Employee to multiple locations is not possible at the moment in Amelia. But you can create multiple employees (in your case it' ...
Manal Aldabbagh
Appointment bookingClosed
Amelia
Updated July 28, 2021 at 8:03pm
4
Most recent comment from [deleted]:Manal,I'm glad I could helpPlease feel free to contact us if you have any other questions.Best Regards.
Sara Beltran Beltran Sancho
bufer timeClosed
Amelia
Updated July 28, 2021 at 1:13pm
4
Most recent comment from [deleted]:Hi Sara,thank you for contacting backCan we check the setup for you then?Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a loo ...
Raphaël Largeron
Amelia usingClosed
Amelia
Updated July 28, 2021 at 11:55am
12
Most recent comment from [deleted]:Raphaël,I see, that's what I was trying to figure out: if these Services are being provided during the day as well.Please try this configuration:Best Regards.
Paul Spalvieri
sorting my extrasClosed
Amelia
Updated July 28, 2021 at 11:50am
7
Most recent comment from [deleted]:Paul, Thank you for the clarification.Yes, it seems like there's a bug.I forwarded your case to our developers, hopefully, they will be able to resolve this issue as soon as possible.Best Regard ...
Lindi Janse van Rensburg
couponsClosed
Amelia
Updated July 28, 2021 at 11:43am
31
Most recent comment from [deleted]:Lindi,Sorry for this misunderstanding, I did not say you should use a well-known provider like Google, I said you should test it with Google since usually Google emails have no issues with being reco ...