Okay
  Public Ticket #2964023
Zoom link not easy to access
Closed

Comments

  •  1
    Angeline started the conversation

    Hi,

    I would like to know if it's possible to customize the client booking account

    I am reaceiving some complains from my clients that it`s not easy to find their zoom link. I would like thatthe link is already showing up and they don't need to click on the arrow and scroll only the appoint.

    Is it something that it's feasible ?


    Thank you

  •  1,296
    Marko replied

    Hello Angeline,

    Thank you for purchasing our product, and for reaching out to us.

    Unfortunately currently, there is no such feature built-in.

    Customers can also find their link if they access their Front-end Customers Panel. The link will be shown once they click on the three dots icon next to the appointment/event and click on “Join Zoom Meeting”.

    In the video below, our colleagues Nevena and Milos will guide you through connecting Zoom and Amelia WordPress booking plugin, take a look:


    If you have any more questions please feel free to open another ticket.

    Kind Regards, 

    Marko Davidovic
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  •  1
    Angeline replied

    ok i will check what i can do for my customer

    I try to use %zoom_join_url% for event and it doesn't work

    Is there any other one i could use for the notification. maybe that could help my customer

    Thank you

  •  1
    Angeline replied

    I did a test and on both notification phone/email and ics the zoom link don't appear

  •  1,296
    Marko replied


    Hello Angeline,

    We will go step by step of configuring and generating the Zoom link:

    1. You need to configure the Zoom integration.
    2. Then you need to access the employee's profile in Amelia/Employees, and link the employee to his/her Zoom account
    3. Access the service or the event in Amelia/Services, or Amelia/Events and go to the Settings tab. In there, under Integrations, enable (or disable) Zoom. This will allow you to enable Zoom integration on some, while not on other services (your choice).
    4. The link is generated automatically if the employee is connected to Zoom, and if Zoom is enabled.
    5. To send a Zoom link to both, your customers and your employees you need to add a placeholder for the Zoom link in the notification templates.
    6. Go to the Notifications page, click on the “Show email placeholders” button, and a modal will show with all currently allowed placeholders. Scroll down to the bottom of the modal and you will see the placeholders for Zoom. For appointments you will have two placeholders:
    1. %zoom_host_url% – this is the placeholder that you need to paste to employees’ appointment notifications.
    2. %zoom_join_url% – this is the placeholder that you need to paste to customers’ appointment notifications.

    New link will be generated every time a new appointment has been scheduled by a customer. You can read more about that here.

    As for sending ICS file:

    At the moment, you can add the URL through the database, but please note that it will come up as HTML:

    7968592788.png
    9563044652.png

    So, it's a bit ugly, but at least it works.

    To do that, you need to access the wp_options table in your database, and in there search for "amelia_settings" in the "option_name" column. It will return one row, so you need to edit it. Look for “ics” and you'll see this:

    "ics":{"description":{"appointment":"","event":"","translations":{"appointment":null,"event":null}}}

    Modify the appointment, so it looks like this:

    "appointment":"Zoom Join: %zoom_join_url%"
    

    And that's it.

    4428403682.png

    We'll work on a better solution in the future.


    Kind Regards, 

    Marko Davidovic
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  •  1
    Angeline replied

    awesome 


    Work really good

  •   Marko replied privately