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Public Tickets

Thomas Configuring scheduleClosed   Amelia   Updated September 23, 2021 at 10:59am   3 Most recent comment from [deleted]:Hi ThomasThank you for reaching out to us.To be honest I am not sure I understood your scenario to the fullest, it would be best if you could send us some screenshots or better yet a screen recording ... Thomas “Bringing anyone with you” option-selector?Closed   Amelia   Updated September 23, 2021 at 10:09am   4 Most recent comment from [deleted]:You are most welcome My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version of Amelia if you ha ... Riseria Ferron double bookings togetherClosed   Amelia   Updated September 23, 2021 at 7:58am   4 Most recent comment from Aleksandar Vuković:Hello again RiseriaThat's not how it works. If the default appointment status is set to "Pending", they will all be pending, along with the group appointment:However, if you approve the appointme ... Peter More than one employee sharing same locationClosed   Amelia   Updated September 22, 2021 at 8:46pm   2 Most recent comment from [deleted]:Hi, Peter,Sorry for the delayed response.I'm afraid, at the moment it's not possible with built-in features in Amelia.However, you can use a workaround: you can assign this Service to two E ... Matthew Jordan All Event Data DisappearingClosed   Amelia   Updated September 22, 2021 at 8:18pm   6 Most recent comment from Aleksandar Vuković:That is fantastic news, Ginny!Would you mind telling me what was wrong and what did you do to resolve the issue? Virginie Valade notificationsClosed   Amelia   Updated September 22, 2021 at 7:58pm   4 Most recent comment from [deleted]:Virginie,Sorry for the delayed response, our support team is cut in half due to COVID-19 infestations. That’s why our response time has increased.Could you please check the version on the WP Plugins ... Martin hult Email Link under accessClosed   Amelia   Updated September 22, 2021 at 2:08pm   2 Most recent comment from [deleted]:Hi Martin Thank you for reaching out to us.You are correct, thank you for pointing this out, this is a bug and we have forwarded this to our developers to fix for the next update.Do let us know if the ... 100% Leiden WooCommerce order commentsClosed   Amelia   Updated September 22, 2021 at 1:11pm   2 Most recent comment from [deleted]:Hi LeidenThank you for reaching out to us.You can use our custom fields to collect information during booking so your employees will be able to see the notes in the appointments details, but unfortun ... Jano *Closed   Amelia   Updated September 22, 2021 at 12:50pm   2 Most recent comment from [deleted]:Hi, Jano,Sorry for the delayed response, our support team is cut in half due to COVID-19 infestations. That’s why our response time has increased.To add a link to Terms & Conditions, you need to ad ... Barry Gill PackagesClosed   Amelia   Updated September 22, 2021 at 12:45pm   6 Most recent comment from Aleksandar Vuković:Hi again, BarryEmployees were never thought of as salespeople, so allowing them to sell packages to customers was never an option that was planned.We're currently working on allowing admins to ca ... Jasper Amelia Manager PermissionsClosed   Amelia   Updated September 22, 2021 at 11:39am   4 Most recent comment from Aleksandar Vuković:You're welcome, JasperSorry I couldn't provide a better answer here.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Samuel Peden Time zonesClosed   Amelia   Updated September 22, 2021 at 11:07am   2 Most recent comment from [deleted]:Hi, Sam,Sorry for the delayed response, our support team is cut in half due to COVID-19 infestations. That’s why our response time has increased.Thank you for your kind words, we highly appreciate ... Nadezhda Access limitationClosed   Amelia   Updated September 22, 2021 at 10:27am   2 Most recent comment from Aleksandar Vuković:Hello NadezhdaWooCommerce integration can only be used for payments in Amelia.You would need to use some membership plugin, which would allow you to limit access to certain pages on your site. Through ... Prabuddh Kumar Not able to edit or create new servicesClosed   Amelia   Updated September 22, 2021 at 9:41am   3 Most recent comment from Prabuddh Kumar:Thank you the problem has been solved. Cassio Employee PasswordClosed   Amelia   Updated September 22, 2021 at 9:34am   15 Most recent comment from [deleted]:Hi Cassio, It could have happened that you edited something else in this employee's profile and clicked on Save with that input filled in, so the password changed. But as I can see this employe ...