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Public Tickets

parv Customer profiles showing on google searchClosed   Amelia   Updated December 6, 2021 at 3:02pm   2 Most recent comment from Marko Davidović:Hello Parv, Thank you for purchasing Amelia, and for reaching out to us. We didn't quite get what exactly do you mean? Customers profile arent public. Customer Panel, allows customers to manage ... Raul employee making events adds all employees automaticallyClosed   Amelia   Updated December 6, 2021 at 2:29pm   6 Most recent comment from Marko Davidović:Hello Raul,An employee can't be an administrator. This is most likely why this is happening. An administrator can't be mixed with any other user role, so you should definitely remove this ro ... Neil Hedley ShortcodesClosed   Amelia   Updated December 6, 2021 at 2:27pm   2 Most recent comment from Marko Davidović:Hello Neil, Thank you for purchasing Amelia, and for reaching out to us. Currently, there is no such feature built-in in Amelia. Unfortunately, you can not completely bypass Amelia's service se ... Haarty Hanks Login details are not sending to customer email address.Closed   Amelia   Updated December 6, 2021 at 1:31pm   2 Most recent comment from Aleksandar Vuković:Hello HaartyThis is not automatic information that's generated and sent to the customer.1. You need to create a page where you'll add the [ameliacutomerpanel] shortcode.2. Copy the URL of th ... LAFESTA Activation after changing the domainClosed   Amelia   Updated December 6, 2021 at 10:52am   8 Most recent comment from Aleksandar Vuković:Hi again LafestaI don't know what was saved as a purchase code in the database, but I deactivated it, and activated the purchase code. After that I was able to successfully update the plugin fr ... courouve appointment confirmation email in spamClosed   Amelia   Updated December 6, 2021 at 10:39am   2 Most recent comment from Stanislav Snagovskiy:Hello, Patricia, Thank you for reaching out to us. It depends on the settings of your email app or service, usually, it is enough just to highlight the letter and click "this is not spam", could you� ... Andrea Packages feature disappearedClosed   Amelia   Updated December 6, 2021 at 10:31am   2 Most recent comment from Uroš Jovanović:Hello Andrea, Thank you for purchasing Amelia and reaching out to us. You have purchased the Basic subscription plan. but in order for the creation of Packages of services to be enabled, you will have ... RODRIGO CATEGORY NAMEClosed   Amelia   Updated December 4, 2021 at 6:55pm   2 Most recent comment from Aleksandar Vuković:Hello RODRIGOThe category and service names should be inherited from Amelia, so if they're entered in CAPS LOCK, they will appear as CAPS LOCK on the front-end. If they are in lowercase, they wil ... Nicole Booking hourlyClosed   Amelia   Updated December 4, 2021 at 6:26pm   2 Most recent comment from Aleksandar Vuković:Hello NicoleOne service can only have one duration, but you can add Extras to this service, that extend the duration of the service's appointment.So, you can add an extra "Extra hour", and set th ... Kévin Prat Amelia Data erasedClosed   Amelia   Updated December 4, 2021 at 6:20pm   2 Most recent comment from Aleksandar Vuković:Hello KevinThis tends to happen if you update the plugin without clearing the cache of your website, or if you installed a new plugin that is in conflict with Amelia's vue.js files.First, try thi ... Holger Lange Create Zoom Meeting in the BackendClosed   Amelia   Updated December 4, 2021 at 5:52pm   2 Most recent comment from Aleksandar Vuković:Hello HolgerThe Zoom meeting is being generated when an appointment is booked with an employee linked to his Zoom account, and when the service has Zoom enabled in the Service settings, regardless if ... Richard Unable to update Amelia from WP dashboard on localhostClosed   Amelia   Updated December 4, 2021 at 5:18pm   17 Most recent comment from Aleksandar Vuković:You're welcome, RichardI'm glad to hear the issue has been resolved.This is a known issue, and our developers are working on resolving it for one of our future updates.Please let us know if ... Zoe Soon Using only one calendarClosed   Amelia   Updated December 4, 2021 at 5:15pm   8 Most recent comment from Aleksandar Vuković:Hi again ZoeI'm afraid I don't quite understand.If you create a Package, and set the "Maximum bookings required" to the number of appointments provided for the service within the package, ... Niklas Multiple times of a service, etc.Closed   Amelia   Updated December 4, 2021 at 5:11pm   2 Most recent comment from Aleksandar Vuković:Hey NiklasThank you for your purchase.1. Amelia can't have a different duration for the same service, so you could create multiple services with different duration (add the duration in the name o ... Uwe Effenberger CalendarClosed   Amelia   Updated December 4, 2021 at 4:34pm   5 Most recent comment from Aleksandar Vuković:Hey UweI don't see the times in your screenshot, but anyway, please check this:Did you configure Global Working hours, or your employee's working hours? If you changed the Global work hour ...