Public Tickets
Scott
CouponsClosed
Amelia
Updated September 29, 2021 at 10:41am
2
Most recent comment from [deleted]:Hi Scott!Thank you for reaching out to usYou can create a Coupon, but after adding a new event, you would need to add that event as one of the eligible ones in Amelia > Finance > Coupons for that part ...
Prabuddh Kumar
Align Image in centerClosed
Amelia
Updated September 29, 2021 at 10:35am
7
Most recent comment from Aleksandar Vuković:You're welcome Prabuddh. Glad I could help.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?
Can you, please, leave a review on the Lite ...
Mariam ALMutairi
inquiry about your productClosed
Amelia
Updated September 29, 2021 at 10:34am
2
Most recent comment from [deleted]:Hi, Mariam,Sorry for the delayed response.Yes, you can do that. Different prices can be set in the Employee's profile under the Assigned Services tab, for example:Hope that will help.Best Regard ...
Anne-Carole Zbinden
notificationClosed
Amelia
Updated September 29, 2021 at 10:09am
8
Most recent comment from [deleted]:Hi Anne-CaroleIf you want to allow your customers to reschedule their appointments you will need to enable this option from the Roles settings.Regarding the Zoom link we will need the screenshot from ...
Irtaza
Amelia AutoRenew SubscriptionClosed
Amelia
Updated September 29, 2021 at 9:43am
2
Most recent comment from [deleted]:Hi Irtaza,thank you for reaching out to usAll Yearly subscriptions are autorenewable.This option cannot be turned off to pay manually, you can only cancel the subscription fully, I'm afraid.
Frederic
Exporting eventClosed
Amelia
Updated September 29, 2021 at 9:15am
4
Most recent comment from Aleksandar Vuković:I don't have the SQL command, Fred, I always used the graphic interface of phpMyAdmin.Select all tables in the database:Scroll all the way down, and under "With Selected" choose Export:Then, ...
Gamepitch
Cannot Edit EventsClosed
Amelia
Updated September 29, 2021 at 8:44am
4
Most recent comment from Aleksandar Vuković:We're glad to hear that!Thanks for letting us know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Blaise Cosme
Shortcode issues in Elementor ProClosed
Amelia
Updated September 29, 2021 at 8:29am
6
Most recent comment from [deleted]:Hi Blaise,thank you for letting us know! I'm happy to hear that.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Prabuddh Kumar
Customer not receiving emailClosed
Amelia
Updated September 29, 2021 at 8:02am
4
Most recent comment from [deleted]:Hi Prabuddh,thank you for the kind replyThe test email for a notification can be found here:If you don't find it, please provide me a temporary WP-admin (administrator) user for your site where ...
Blaise Cosme
Shortcode Not Working & Other Bugs - Needing solution ASAP.Closed
Amelia
Updated September 28, 2021 at 11:40pm
3
Most recent comment from [deleted]:Hi, Blaise,Sorry for the delayed response.1. I see there are plenty of cached elements on the booking page. If you use a caching plugin, please exclude pages with Amelia from its settings since it ca ...
Charlotte
Changing Front-End ViewClosed
Amelia
Updated September 28, 2021 at 11:13pm
7
Most recent comment from [deleted]:Hi, Charlotte,Sorry for the delayed response.And thank you for sharing the solution with us.Please feel free to contact us if you have any other questions.Best Regards.
Rene Bakker
contestersClosed
Amelia
Updated September 28, 2021 at 10:23pm
4
Most recent comment from [deleted]:Rene,Thank you for the screenshots.You cannot disable Capacity for Events in Amelia, unfortunately. this setting is required and you have to set it in order to create an Event.However, you can hide Ca ...
Gareth John Hailey
Next Day Reminders not sent since 4.1Closed
Amelia
Updated September 28, 2021 at 12:21pm
14
Most recent comment from Aleksandar Vuković:Hey Gareth.This issue has been resolved. It was caused by the custom solution we provided back in July, for emails that were not being sent when we provided that "undelivered" cron, along with a custo ...
Arne De Belser
One Employee, different timeslots for multiple servicesClosed
Amelia
Updated September 28, 2021 at 12:08pm
4
Most recent comment from [deleted]:You are most welcome
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!
Nelson
Fatal error during updateClosed
Amelia
Updated September 28, 2021 at 11:38am
6
Most recent comment from [deleted]:Thank you, I forwarded this to our developers for troubleshooting. We will get back to you as soon as we gather more information.We appreciate your time and patience.