As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Roelf Woldring why do I have multple event showing upClosed   Amelia   Updated April 1, 2022 at 7:58am   2 Most recent comment from Marko Davidović:Hello Roelf, Thank you for purchasing our product, and for reaching out to us.Your dashboard shows you only the event from 31 March until the 6th April which is why you do not see the event from 7th A ... Ilse Event Booked Notification Without PaymentClosed   Amelia   Updated April 1, 2022 at 6:24am   9 Most recent comment from Marko Davidović:Hello Ilse, We have forwarded your ticket to our level 2 agents again and as soon as we get some feedback from them we will contact you. Molly Rose Jackson Google CalendarClosed   Amelia   Updated March 31, 2022 at 9:55pm   2 Most recent comment from Uroš Jovanović:Hello Molly,Thank you for reaching out to us.The issue here is probably with Google assigning too many access tokens to your existing employees. If you know your way around the database, you can check ... Ajay Variations in ServicesClosed   Amelia   Updated March 31, 2022 at 4:52pm   2 Most recent comment from Miloš Jovanović:Hello , AjayThank you for your interest in our product.For example, you can set up the time slot for one hour, and you can add extras: if your appointment is by default one hour but the client wants t ... Naomi Google Calendar Employee not syncingClosed   Amelia   Updated March 31, 2022 at 4:28pm   6 Most recent comment from Uroš Jovanović:Hello Naomi,Unfortunately, that is the URL of the admin panel of your website. Can you please provide me with the database URL, username, and password?Looking forward to your reply. Caston Jackson Customer DataClosed   Amelia   Updated March 31, 2022 at 1:31pm   4 Most recent comment from Miloš Jovanović:Hi, CastonI understand what you mean, and thank you for this feedback.I will pass this on to the developers, and they will look to find ways to improve that in the future.Please feel free to search ... Estelle Stripe activationClosed   Amelia   Updated March 31, 2022 at 11:30am   2 Most recent comment from Marko Davidović:Hello Estelle, Thank you for purchasing our product, and for reaching out to us.We have separate integrations for WooCommerce and for Stripe. You can't activate Stripe because you downloaded as m ... Elena Saygo Import Export SettingsClosed   Amelia   Updated March 31, 2022 at 10:54am   2 Most recent comment from Uroš Jovanović:Hello Elena,Thank you for reaching out to us.When you are moving to a live site from a local or stage site we can suggest using Plugin Duplicator. We use it and it's working fine because it will ... Jarno Kylander NotificationsClosed   Amelia   Updated March 31, 2022 at 10:35am   2 Most recent comment from Marko Davidović:Hello Jarno, Thank you for purchasing our product, and for reaching out to us.Unfortunately, there is no such possibility. Cron notifications are scheduled notifications and they are only related to t ... Giorgos Marn Service DescriptionClosed   Amelia   Updated March 31, 2022 at 10:01am   6 Most recent comment from Uroš Jovanović:Hello Giorgos,Please reach out to us if you have any other questions. Marius Show total (price) in event notification (multiple persons)Closed   Amelia   Updated March 31, 2022 at 7:33am   2 Most recent comment from Marko Davidović:Hello Marius,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way ... sl chai Stripe not workingClosed   Amelia   Updated March 30, 2022 at 4:58pm   4 Most recent comment from Miloš Jovanović:Hey, slNo problem at all. I can see that my colleague Uros is assisting you on the other ticket, so, I am sure everything will be swiftly and correctly resolved. Thanks and don't hesitate to re ... Luis Herrera Error integración con PaypalClosed   Amelia   Updated March 30, 2022 at 3:07pm   2 Most recent comment from Uroš Jovanović:Hello Luis,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as th ... adrian martinez Personal AreaClosed   Amelia   Updated March 30, 2022 at 1:35pm   4 Most recent comment from Miloš Jovanović:Hi, adrian - I am not sure what you mean exactly as a personal area for customers. Front-end Customer Panel allows your customers to track, reschedule and/or cancel their appointments and events. In ... Happy Devs Part Time - Holiday WorkersClosed   Amelia   Updated March 30, 2022 at 9:58am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us. For that purpose, you can use the "Special days" functionality in Amelia, where you add which days you want to be available and you can set the working hours fo ...