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Public Tickets

Monika Wood CSS for custom landing pageClosed   Amelia   Updated October 1, 2021 at 10:43am   2 Most recent comment from [deleted]:Hi Monika Thank you for reaching out to us. We don't have a specific documentation for this but I can explain how to find and copy the selectors you need to use to customize something. Right-c ... Devan Amelia catalog not showing correct colorClosed   Amelia   Updated October 1, 2021 at 10:10am   4 Most recent comment from [deleted]:Hi DevanThank you for the video Was the form orange before? If yes that means something is blocking the new data from being saved, so I will have to ask you to reset the form again and clear your web ... Devan How do I block out time in an employee's schedule for breaks?Closed   Amelia   Updated October 1, 2021 at 10:04am   4 Most recent comment from [deleted]:You are most welcomeWe are here for you if there is anything else we can assist you with.Have a wonderful day! Nathan Morris Status dropdown is confusing to EmployeesClosed   Amelia   Updated October 1, 2021 at 8:03am   2 Most recent comment from [deleted]:Hi NathanThank you for sharing your feedback. I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our "to-do" list when there are a lot of customers ... Bart Lewis Assign New Bookings to EmployeesClosed   Amelia   Updated September 30, 2021 at 11:15pm   2 Most recent comment from [deleted]:Hi, Bart,Thank you for choosing Amelia.It is possible only if it's a front-end booking. In order to achieve that, you should disable the Employee selection drop-down on the Customize page, and t ... Felicia Latest Update ProblemsClosed   Amelia   Updated September 30, 2021 at 10:00pm   24 Most recent comment from [deleted]:Hi, Nicolaie,Please try to clear the site and the browser cache.If that doesn't help, please open a private ticket and provide us with temporary WP Admin access there, so we will be able to inve ... andres Mail with customer´s user login details is not be sendedClosed   Amelia   Updated September 30, 2021 at 7:36pm   4 Most recent comment from [deleted]:Hi Andres The plugin needs to be running on the latest version (4.2) so we can trouble shoot it properly. Please download the full version from the email you received when you purchased the plugin  ... Alayn Govea Google Calendar integrationClosed   Amelia   Updated September 30, 2021 at 5:43pm   15 Most recent comment from Aleksandar Vuković:Hello kevinruessThank you for sharing that with everyone!If you have any questions or issues, please feel free to open a new ticket, and we'll gladly help. miguel eladio Martinez arneaud integration google event with employeeClosed   Amelia   Updated September 30, 2021 at 1:32pm   2 Most recent comment from [deleted]:Hi Miguel,thank you for reaching out to usAs mentioned on the setup page, synchronization with Google calendar is not supported for Events at the moment, just for Services. So if you use Events in Ame ... Apple Tree limiting number of bookingsClosed   Amelia   Updated September 30, 2021 at 12:55pm   2 Most recent comment from [deleted]:Hi Apple,thank you for reaching out to usIf you have enabled the option Bring Someone for your attendees, one attendee can book for as many people as there are available slots.You can either allow tha ... Willem Delete events of make un-published?Closed   Amelia   Updated September 30, 2021 at 12:50pm   4 Most recent comment from [deleted]:Willem,I'm glad I could help.Yes, I totally understand, it's so easy to miss a tiny detail. That's why we are here for youPlease feel free to contact us if you have any other questions ... Thomas Berg Buchungen im Frontend anzeigenClosed   Amelia   Updated September 30, 2021 at 11:41am   2 Most recent comment from [deleted]:Hi Thomas,thank you for reaching out to usHave you used the Frontend Employee Panel? Employees can see bookings there fully, without having to go to backend, or call an admin. Israel Vazquez Support AmeliaClosed   Amelia   Updated September 30, 2021 at 11:00am   2 Most recent comment from [deleted]:Hi Israel, thank you for reaching out to us I'm afraid that this is not possible at the moment, as Package Services duration depend on the preset duration of Service in the package. And one servi ... Konstantinos Stravogiannis %appointment_cancel_url%Closed   Amelia   Updated September 30, 2021 at 10:56am   4 Most recent comment from [deleted]:Hi KonstantinosAll Amelia emails are the same, it is not possible that some emails go with a link and some don't. As mentioned before this must be caused by a security measure in the browser or ... James Why do recurring events show up like this?Closed   Amelia   Updated September 30, 2021 at 10:30am   4 Most recent comment from [deleted]:Hi James!Thank you for letting me know, that was important, as it works just the way you said. It is a lot of manual work; we will see to keep improving events in the future.For now, I'm afraid i ...