As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Glenn Sherman Default selection for custom Select BoxClosed   Amelia   Updated April 11, 2022 at 7:19am   4 Most recent comment from Marko Davidović:Hello Glenn, Thank you for clarifying this to us. Unfortunately currently, there is no such feature built in. This can be achieved with Amelia at this time, the fields cant be preselected. If you have ... Michael Pucher 2-way-sync with Outlook / Office 365Closed   Amelia   Updated April 11, 2022 at 7:17am   4 Most recent comment from Marko Davidović:Hello Michael, Thank you for purchasing our product, and for reaching out to us. Thank you very much for this information and we have already passed it on to the responsible sector because it is a rea ... lorenzo exportClosed   Amelia   Updated April 11, 2022 at 7:16am   2 Most recent comment from Marko Davidović:Hello lorenzo, Thank you for purchasing our product, and for reaching out to us. Other than cloning your website, there's a way to migrate only Amelia's database tables. There are around 47 ... Bert Lecomte Questions about Employee panelClosed   Amelia   Updated April 11, 2022 at 7:12am   2 Most recent comment from Marko Davidović:Hello Bert, Thank you for purchasing our product, and for reaching out to us. When you have several questions or issues please open a new ticket, and we will help you there.  In that way, issues an ... Andrew Setup Question - Best PracticeClosed   Amelia   Updated April 11, 2022 at 7:11am   4 Most recent comment from Marko Davidović:Hello Andrew, We think you can achieve this with Amelia and we will help you with the setup but to better understand and to help you better we need a few screenshots to understand exactly how you set ... Kahlil Nagi Minimum time required beforeClosed   Amelia   Updated April 10, 2022 at 6:47pm   7 Most recent comment from Uroš Jovanović:Hello Kahlil,Glad to hear that you found that option.Please reach out to us if you have any other questions. Matthew Bambrick Events - Book 1 day or 1 week optionClosed   Amelia   Updated April 10, 2022 at 12:59am   4 Most recent comment from Miloš Jovanović:Hi, MatthewSorry that it is taking me so much time for confirming everything. I wanted to make sure to check with the 2nd level team and the devs if we have any workaround to achieve what you need.Un ... Robb Selander BokingClosed   Amelia   Updated April 11, 2022 at 1:34pm   5 Most recent comment from Miloš Jovanović:Hi, RobbI've been advised by our 2nd level Team about this.Regarding pulling the assigned trainer from the database, it depends how you use the plugin, but these tables contain the information ab ... Glenn Sherman Default selection for custom Select BoxClosed   Amelia   Updated April 8, 2022 at 12:51pm   2 Most recent comment from Uroš Jovanović:Hello Glenn,Thank you for reaching out to us.- I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia. The developers might add this ... Digital fairy calander customization + RTLClosed   Amelia   Updated April 8, 2022 at 12:42pm   4 Most recent comment from Uroš Jovanović:Hello,Thank you for clearing that up.- I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia. The developers might add this in the f ... Matthew Bambrick Sport CampsClosed   Amelia   Updated April 8, 2022 at 11:58am   2 Most recent comment from Uroš Jovanović:Hello Matthew,Thank you for reaching out to us.- I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia. The developers might add thi ... Georgi Vasilev Amelia Payment TAXClosed   Amelia   Updated April 8, 2022 at 11:11am   2 Most recent comment from Marko Davidović:Hello Georgi, Thank you for purchasing Amelia, and for reaching out to us. Amelia itself doesn't handle the payments but we have integration with several payment systems such as: PayPal, Mollie ... Ian Amelia - events shortcodeClosed   Amelia   Updated April 8, 2022 at 11:02am   4 Most recent comment from Marko Davidović:Hello Ian, Currently, there is no such feature built-in.We have passed this on to our management and developers and these shortcodes will probably be added in the future.If you have any more question ... Caterina How to connect different employee zoom account with AmeliaClosed   Amelia   Updated April 8, 2022 at 10:53am   6 Most recent comment from Miloš Jovanović:Hi, CaterinaNo problem. If anything else happens or you have other questions, please don't hesitate to open a new ticket. Thanks. Mélissa CONTE Tarif multiplesClosed   Amelia   Updated April 8, 2022 at 10:39am   2 Most recent comment from Marko Davidović:Hello Mélissa, Thank you for purchasing our product, and for reaching out to us.We understand what you want to achieve, don't worry.The way how you set it up is the only way it can be set up so ...