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Public Tickets

Jenny Hipkiss Font Appearing Differently on Live PageClosed   Amelia   Updated December 15, 2021 at 12:35pm   8 Most recent comment from Uroš Jovanović:Hello Jenny, Glad we were able to assist you.Feel free to contact us if you have any other questions. Riccardo Lazzari Remove email placeholderClosed   Amelia   Updated December 15, 2021 at 11:53am   7 Most recent comment from Marko Davidović:Hello Riccardo, This is actually Unicode text for "[email protected]": It is being generated by the "Email Encoder - Protect Email Addresses" plugin: If this plugin is deactivated, the default placeho ... Martin Hordijk Update error PHPMailer.phpClosed   Amelia   Updated December 15, 2021 at 11:20am   2 Most recent comment from Marko Davidović:Hello Martin, Thank you for purchasing Amelia, and for reaching out to us.This is probably up to the permissions of the folder where your site is. Ask your hosting provider if you have read/write perm ... Titus URGENT,Closed   Amelia   Updated December 15, 2021 at 9:26am   2 Most recent comment from Uroš Jovanović:Hello Titus,Thank you for your patience.My colleague has already answered you in another ticket.Please check his response at #2938026.Feel free to contact us if you have any other issues. Adam discount codeClosed   Amelia   Updated December 15, 2021 at 8:06am   2 Most recent comment from Marko Davidović:Hello Adam, Thank you for purchasing Amelia, and for reaching out to us.We need a little more information. Please send us more detail and a couple of screenshots of what exactly you want to achieve an ... Shira Feen Googe LinksClosed   Amelia   Updated December 15, 2021 at 8:03am   5 Most recent comment from Marko Davidović:Hello Shira,I'm afraid Felipe is right Google meet appears in Calendar and they have Google meet link there, as for Zoom that a different platform than Google, and their link can be sent directly ... Federica Marrone Not possible to select number of participantsClosed   Amelia   Updated December 14, 2021 at 11:17pm   13 Most recent comment from Aleksandar Vuković:Hello FedericaWhat you see is [ameliacatalog] booking form. The string that you see (Book Appointment) is not available in the Step-by-Step Booking form, which you're currently using on your sit ... Kylie Confirming customer email addressClosed   Amelia   Updated December 14, 2021 at 8:24pm   2 Most recent comment from [deleted]:Hi KylieThank you for reaching out to us. There is no such builtin feature but you can add required custom fields that would ask your clients to re-enter their information. Please have a look at our d ... Cliff Blade Service HoursClosed   Amelia   Updated December 14, 2021 at 3:20pm   10 Most recent comment from Stanislav Snagovskiy:You are welcome, Cliff,If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Have a nice day! otshomampita pierre Problèmes de créneaux horairesClosed   Amelia   Updated December 14, 2021 at 3:00pm   10 Most recent comment from Uroš Jovanović:Hello,Glad we were able to assist you.Feel free to contact us if you have any other questions. Jan Google calendar links limitedClosed   Amelia   Updated December 14, 2021 at 2:42pm   2 Most recent comment from Stanislav Snagovskiy:Hello Jan, Thank you for reaching out to us. Please make sure that you enabled the "Remove Google Calendar Busy Slots" option in Amelia -> Settings -> Integrations -> Google Calendar and set the "Maxi ... Al Iframe translation with WeglotClosed   Amelia   Updated December 14, 2021 at 12:40pm   11 Most recent comment from Aleksandar Vuković:Hello again AlLoco Translate is not a plugin that automatically translates everything on your site. It's a plugin that's used for manually translating plugins and themes.The log-in token you ... Claire Barnett Vouchers?Closed   Amelia   Updated December 14, 2021 at 12:07pm   2 Most recent comment from Stanislav Snagovskiy:Hello Claire, Thank you for reaching out to us. You can create a coupon with a 100% discount, in this case, the service will be free for the applicant, and to sell coupons on your site you need to u ... Michal Garbulinski 2way appointments syncClosed   Amelia   Updated December 14, 2021 at 11:26am   4 Most recent comment from [deleted]:Hi Michal Our dev team is upgrading the plugin in the order from the most asked/suggested features. If your suggestion has been requested many times it will be soon, but I will kindly ask you to add i ... Travis R Hedrick Notifications not saving correctlyClosed   Amelia   Updated December 14, 2021 at 11:18am   14 Most recent comment from Aleksandar Vuković:Thanks for the credentials Travis!Altough, I am not able to replicate this issue. When I logged in, the notification in question had only "A" for its content, but still I was able to save it:I then t ...