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Public Tickets

Tania Emmerechts Teams integrationClosed   Amelia   Updated October 5, 2021 at 1:01pm   2 Most recent comment from [deleted]:Hi, Tania,Sorry for the delayed response.The feature is on our to-do list, but however, I cannot tell you precisely when it will be implemented. It's not on our roadmap yet, so not in the next u ... Jose Nino Packages (Custom Field)Closed   Amelia   Updated October 5, 2021 at 12:52pm   2 Most recent comment from [deleted]:Hi, Jose,Sorry for the delayed response.I'm afraid, at the moment it's not possible to add Custom fields to the entire Packages, but you can add them to the Services included in the Package ... Marco Jimenez Selected image not being updated from event yo eventClosed   Amelia   Updated October 5, 2021 at 12:35pm   2 Most recent comment from [deleted]:Hi, Marco,Sorry for the delayed response.I tested the booking page on your site and I didn't find any Errors.Could you please disable the "Use already loaded VUE" option on the Amelia -> Customi ... Mario Calamita employees paymentClosed   Amelia   Updated October 5, 2021 at 12:08pm   3 Most recent comment from Mario Calamita:ok, thanks Yvette Boye Specific backage bookingClosed   Amelia   Updated October 5, 2021 at 11:31am   8 Most recent comment from [deleted]:Yvette,Ok, so that's what our developer responded: the easiest way to implement that would be to use the Calendar view instead, and with the  [ameliacatalog package=id]or the [ameliacatalog pack ... Eric Brulmans Event redirect instead of bookingClosed   Amelia   Updated October 5, 2021 at 11:30am   2 Most recent comment from [deleted]:Hi EricThank you for reaching out to us.There is no function in Amelia to block this, as booking is it's main purpose, I'm afraid. You could optionally set this booking to be visible on it&# ... Lina Amelia and woo creditsClosed   Amelia   Updated October 5, 2021 at 10:32am   4 Most recent comment from Aleksandar Vuković:Hello westI hope Lina will come back with some insight.If WooCommerce credits are a payment method you use on your website, Amelia should work with them. There's no integration between that add-o ... Ryo Okada Google calenderClosed   Amelia   Updated October 5, 2021 at 10:19am   2 Most recent comment from [deleted]:Hi Ryo,thank you for reaching out to usThat could mean that Redirect URI is not set up correctly (the link you copy from Amelia > Employees page that is supposed to be the page where Google takes you ... Jools booking not workingClosed   Amelia   Updated October 5, 2021 at 9:14am   14 Most recent comment from Aleksandar Vuković:Hello Jools The issue seems to be coming from Google reCAPTCHA. To be more precise - the invisible reCAPTCHA, enabled in Amelia's General Settings: When that's turned off, you can see that ... Ash Kirby Cannot Customise Payment Gatewaystripe GatewayClosed   Amelia   Updated October 4, 2021 at 2:50pm   2 Most recent comment from [deleted]:Hi Ash,thank you for reaching out to us- This is a part of Stripe and not Amelia directly, so I'm afraid we are unable to customize it from Amelia's design options. - You can change the lab ... Yash Kanthale Back Time IssueClosed   Amelia   Updated October 4, 2021 at 2:19pm   2 Most recent comment from [deleted]:Hi Yash,thank you for reaching out to us; I have responded to your other ticket addressing this same inquiry.We can continue the correspondence there and close this one as a duplicate. hazem RefundClosed   Amelia   Updated October 4, 2021 at 1:56pm   2 Most recent comment from [deleted]:Hi Hazem!Thank you for reaching out to us.We received your request, it was completed todayThe amount will be with you in the next 5 business days. Emanuele hide old eventsClosed   Amelia   Updated October 4, 2021 at 10:56am   3 Most recent comment from Shelley Upton:I have tried to apply this to my site using the Snippet Plugin but it doesn't work.  Is there anything else I can try? Stephanie Michaels Booking ProblemsClosed   Amelia   Updated October 4, 2021 at 9:50am   6 Most recent comment from Aleksandar Vuković:Great news, StephanieThank you for letting us know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jonathan Same service, different prices per location?Closed   Amelia   Updated October 4, 2021 at 9:03am   2 Most recent comment from [deleted]:Hi Jonathan,thank you for reaching out to usAt the moment, pricing can vary only per Service or an Employee. So you can either "clone" the service and give one connected to Queens one price, and the o ...