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Public Tickets

Adam Options for packagesClosed   Amelia   Updated October 6, 2021 at 9:04am   4 Most recent comment from Aleksandar Vuković:Hello AdamUnfortunately, what you're looking for to achieve is not possible with the plugin.You need to configure and enable both Google Meet and Zoom in Amelia's back-end, and you can choos ... Darion Robinson Calendar Date FormattingClosed   Amelia   Updated October 6, 2021 at 8:22am   3 Most recent comment from [deleted]:Hi Darion!Thank you for reaching out to usI'm glad to hear you have found the solution; in general, date and time formats and settings Amelia pulls from WordPress settings so by changing them the ... Becky Sowemimo URL for EventsClosed   Amelia   Updated October 6, 2021 at 8:20am   2 Most recent comment from [deleted]: Hi Becky!Thank you for reaching out to usSeparate events don't have individual links, I'm afraid.I'll kindly ask you to add it as a feature suggestion on this page. Features are push ... Christoher JENKINS usersClosed   Amelia   Updated October 6, 2021 at 7:54am   2 Most recent comment from [deleted]:Hi ChristoherThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. A user must book an appointment to get an Amelia customer role, no other r ... Maurizio Di Franco Undesirable change in recent updateClosed   Amelia   Updated October 6, 2021 at 7:17am   15 Most recent comment from Aleksandar Vuković:You're welcome, Maurizio, I'm glad we could get to the bottom of this.As for the additional people, unfortunately, this can't be changed. It would require modifying the logic of the for ... Matthew Bambrick Purchasing Within PortalClosed   Amelia   Updated October 5, 2021 at 8:44pm   5 Most recent comment from [deleted]:Matthew,Can your Admin send us the questions, so I will forward them to our developers?Best Regards.  Marko Tavra Cancel 1 specific service at 1 precise timeClosed   Amelia   Updated October 5, 2021 at 5:50pm   4 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Shelley Upton Event displayClosed   Amelia   Updated October 5, 2021 at 5:47pm   4 Most recent comment from [deleted]:Hi ShelleyUnfortunately this is a known limitation. There is nothing we can do about it I'm afraid as this is the only workaround we can offer currently.  Jan Allow booking only for next day and forwardClosed   Amelia   Updated October 5, 2021 at 5:27pm   2 Most recent comment from [deleted]:Hi JanThank you for reaching out to us.You can manage time required before booking in Amelia - Settings - General settings Yvette Boye Not show all details in checkoutClosed   Amelia   Updated October 5, 2021 at 3:42pm   4 Most recent comment from [deleted]:Hi YvetteI can explain how to find and copy the selectors you need to use to hide something. Right-click on the part you wish to hide and inspect the element: Then, when you hover over the code, that ... Kelly Spence paymentsClosed   Amelia   Updated October 5, 2021 at 3:38pm   2 Most recent comment from [deleted]:Hi Kelly,thank you for reaching out to usHave you done this in Amelia > Settings > Payments only? If so, please also open each service in Amelia > Services, go to Settings > Payments > and enable it t ... Daniel Jirenius RefundClosed   Amelia   Updated October 5, 2021 at 3:08pm   4 Most recent comment from [deleted]:Hi DanielAmelia has a direct integration with Woo Commerce. But please note that we only have a native integration with the main Woo Commerce plugin, it's addons are not confirmed and we cannot g ... Rufaidh Settings Not SavingClosed   Amelia   Updated October 5, 2021 at 2:45pm   3 Most recent comment from [deleted]:Hi RufaidhThank you for reaching out to us.This usually happens if you have a language checking tool, like "Gramarly" or "LanguageTool" installed on your browser. When you get to the Notifications pag ... swan arnoult Plugin not working!Closed   Amelia   Updated October 5, 2021 at 2:21pm   2 Most recent comment from [deleted]:Hi SwanThank you for reaching out to us.Can you please check these points: 1. Is the service visible on the site?  2. If yes, is the employee assigned to the service? 3. If he is, check his working h ... JEAN MICHAEL IMPERA I CAN'T DOWLOAD PRO PLUGINClosed   Amelia   Updated October 5, 2021 at 1:04pm   2 Most recent comment from [deleted]:Hi Jean, thank you for purchasing Amelia and for reaching out to us That can happen due to your browser settings, however, don't worry, I am sending you the plugin in the attachment of this repl ...