As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Francesco Pizzolante Paypal integrationClosed   Amelia   Updated April 13, 2022 at 9:51am   3 Most recent comment from Marko Davidović:Hello, We are glad that everything has been sorted out. If you have any more questions please open another ticket and we will gladly help you there. kaho imai Pending transitionsClosed   Amelia   Updated April 13, 2022 at 9:11am   12 Most recent comment from Uroš Jovanović:Hello Kaho,Unfortunately, online payment cannot be processed through the back-end as each booking made from the back-end will be treated as on-site payment for security reasons.We have a plan to add t ... Jonathan Front end event calendar displayClosed   Amelia   Updated April 13, 2022 at 7:09am   4 Most recent comment from Marko Davidović:Hello Jonathan,Unfortunately in the calendar view in the first step it can not be hidden. We have become aware of this and we hope that it will be changed in the future, but we cannot give you the et ... Jonathan Tracking members hoursClosed   Amelia   Updated April 12, 2022 at 10:13pm   2 Most recent comment from Miloš Jovanović:Hi, JonathanThanks for reaching out to us- I am not sure if i understood exactly what you need, but could you take a look at our integration with Google Analytics on this page?  Maybe it might help ... Eddy Google meeting subjectClosed   Amelia   Updated April 12, 2022 at 12:22pm   2 Most recent comment from Marko Davidović:Hello Eddy, Thank you for purchasing our product, and for reaching out to us. User or appointment details can be displayed in Google Calendar. You just need to put placeholders in Event Description ... Adam PackagesClosed   Amelia   Updated April 12, 2022 at 10:48am   6 Most recent comment from Marko Davidović:Hello Adam,You create the package and you decide how many appointments will be available in the package. But Amelia has no way of restricting the customer how many appointments they will book per week ... Riku Forsman Work hoursClosed   Amelia   Updated April 12, 2022 at 10:46am   4 Most recent comment from Uroš Jovanović:Hello Riku,The developers might add this in the future, but I can't say an ETA on it. Please feel free to search through our feature suggestion page, https://features.wpamelia.com/, and see if ... Georgi Vasilev Service duration 2 days, 3 days etc.Closed   Amelia   Updated April 12, 2022 at 10:41am   4 Most recent comment from Marko Davidović:Hello Georgi, Unfortunately, currently, this feature is not built-in in Amelia.  What you want are 3 different appointments that happen on 3 different days. And unfortunately, this falls under multip ... Luis Herrera QUIERO UN DESEMBOLSO DEL DINEROClosed   Amelia   Updated April 12, 2022 at 10:36am   2 Most recent comment from Marko Davidović:Hello Luis, Thank you for reaching out to us.We would like to inform you that a refund has been sent to you. As for the ticket, the ticket closed on its own after a week without any response from you. ... Sergio Igartua CVS download to Excel issueClosed   Amelia   Updated April 12, 2022 at 9:07am   4 Most recent comment from Uroš Jovanović:Hello Sergio,Thank you for the suggestion,We have passed this suggestion to our development team that will work on adding this to one of the future updates. Christian Erfurt Sync fields to WooCommerceClosed   Amelia   Updated April 12, 2022 at 6:45am   2 Most recent comment from Marko Davidović:Hello Christian, Thank you for purchasing our product, and for reaching out to us.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high n ... Jenny-Paola Tillus Service on specific dateClosed   Amelia   Updated April 12, 2022 at 1:39am   2 Most recent comment from Miloš Jovanović:Hi, Jenny-Paola TillusThanks for reaching out to us.Certainly, this can be achieved if you assign an employee for this service and set his/her working hours only on that day, and delete the work hour ... María Cajo Integration with woocommerceClosed   Amelia   Updated April 11, 2022 at 10:36pm   11 Most recent comment from Miloš Jovanović:Hi, MariaSorry for the late response.I am delighted to hear that this has been resolved. Thank you for letting us know.If you notice anything else happen again, you can write here or open a new ticket ... ZHUO SIKAI Form display bugClosed   Amelia   Updated April 11, 2022 at 9:54pm   6 Most recent comment from Miloš Jovanović:Hi, ZHUOSorry about such a late response.I am delighted to hear that this has been resolved. Thank you for letting us know.Anything else that we could assist with, don't hesitate to create new t ... Alex Google Calendar Sync IssueClosed   Amelia   Updated April 11, 2022 at 4:52pm   8 Most recent comment from Uroš Jovanović:Hello Alex,Glad to hear that the issue has been resolved.Feel free to contact us if you have any other questions.