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Public Tickets

Davide Savasta Woo COmmerce Integration Account Users dataClosed   Amelia   Updated February 9, 2022 at 8:43am   2 Most recent comment from [deleted]:Hi DavideThank you for reaching out to us.If we understood you correctly, you're doing the purchase as a new customer by purchasing a product from the WooCommerce store; add it to cart; go to che ... Miguel Quiroz Add service feeClosed   Amelia   Updated February 9, 2022 at 8:03am   4 Most recent comment from [deleted]:Hi MiguelPlease feel free to search through our feature suggestion page, and see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, an ... Juan Nieto RecurrentClosed   Amelia   Updated February 9, 2022 at 8:02am   4 Most recent comment from [deleted]:Hello JuanThank you for reaching out to us.Yes, you can use Recurring Appointments for this. Please check out our documentation here.If you need some further assistance, please don't hesitate to ... arifah [URGENT] ERRORClosed   Amelia   Updated February 8, 2022 at 4:48pm   2 Most recent comment from Stanislav Snagovskiy:Hello Arifah,Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can ... Matt List event descriptionClosed   Amelia   Updated February 8, 2022 at 4:14pm   4 Most recent comment from Stanislav Snagovskiy:Dear Matt, We are glad you were able to resolve your issue, and thanks for sharing your solution.If you have any further questions or issues, please feel free to open a new ticket, and we'll gla ... Miguel Angel Quinteros asdasdClosed   Amelia   Updated February 8, 2022 at 2:41pm   2 Most recent comment from [deleted]:Hi MiguelSorry, we couldn't understand your issue.Please feel free to open a new ticket if you need a support, and we'll gladly help you there. Dawid Mocke Working Hours and Days OffClosed   Amelia   Updated February 8, 2022 at 12:39pm   4 Most recent comment from Uroš Jovanović:Hello Dawid,Thank you for providing me with the Admin credentials. I have tried to add the day off in the "Working Hours & Days Off" in settings and I added the day off successfully which is reflecte ... Yash Ranka Booking actions after date-time passedClosed   Amelia   Updated February 8, 2022 at 12:32pm   2 Most recent comment from Stanislav Snagovskiy:Hello Yash,Thank you for reaching out to us.Thanks for your suggestion, but unfortunately, no actions are available to customers after booking, they can only contact you by phone numbers and email a ... Patrick Forseth Employee BookingClosed   Amelia   Updated February 8, 2022 at 12:23pm   2 Most recent comment from Stanislav Snagovskiy:Hello Patrick,Thank you for reaching out to us.I'm sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Please feel free to se ... Miguel Angel Quinteros Problemas visuales "Checkout"Closed   Amelia   Updated February 8, 2022 at 12:20pm   2 Most recent comment from Marko Davidović:Hello Miguel, Thank you for purchasing our product, and for reaching out to us.Please note that the official support language is English, and we have to use Google Translator to try and understand o ... Dirk KündigungClosed   Amelia   Updated February 8, 2022 at 12:06pm   2 Most recent comment from [deleted]:Hello Dirk Sorry to hear that.Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund request ... Michael Egger Amelia step by step booking form rename buttonsClosed   Amelia   Updated February 8, 2022 at 11:42am   4 Most recent comment from Marko Davidović:Hi Michael,We are glad that you managed to do complete everything. And thank you for drawing our attention to this, we will pass on your message and we will soon have a new website with new documenta ... Eric Miner CustomizationClosed   Amelia   Updated February 8, 2022 at 11:32am   2 Most recent comment from Stanislav Snagovskiy:Hello Eric,Thank you for reaching out to us.Could you provide us with the URL of the page where you are facing this issue?I look forward to hearing from you.Take care! Julien Booking SystemClosed   Amelia   Updated February 8, 2022 at 9:38am   4 Most recent comment from [deleted]:Hi Julien1) If you want to add a customer to the existing group appointment, you don't need to create a new appointment, but edit existing.In the Customer(s) field you can choose the customer you ... Joëlle Stripe customer name displayClosed   Amelia   Updated February 8, 2022 at 8:46am   2 Most recent comment from [deleted]:Hi JoëlleThank you for reaching out to us.Yes, you can fill out Metadata and Description section in Amelia > Settings > Payments; the information entered here via placeholders will be sent to S ...