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Public Tickets

Roxane Fedrigo Adding Customer timezoneClosed   Amelia   Updated March 19, 2021 at 4:01pm   2 Most recent comment from [deleted]:Hi Roxane,thank you for contacting!Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting ... Richard Amelia not sending emailsClosed   Amelia   Updated March 19, 2021 at 2:50pm   11 Most recent comment from [deleted]:Hi Richard,thank you for the credentials provided.I have made a test, and I would like to provide the screenshots of the emails I received as a customer.When I created the appointment, within one minu ... Mandy Oldfield zoom ingtegrationClosed   Amelia   Updated March 19, 2021 at 2:17pm   2 Most recent comment from Aleksandar Vuković:Hello MandyYour employee is connected to his/hers Zoom account, so if you're logged into that Zoom account on your PC, it will work. For new users - it won't. Zoom start of the appointment r ... Cristi Events Calendar viewClosed   Amelia   Updated March 19, 2021 at 1:58pm   6 Most recent comment from Aleksandar Vuković:Sorry, Cristi, but you're not missing anything.The Event's description currently accepts some HTML tags, so you can use , , , etc. in it to style the description a bit better.Our developers ... Mr Mark Martin Change existing field titleClosed   Amelia   Updated March 19, 2021 at 1:49pm   2 Most recent comment from Aleksandar Vuković:Hello MarkThe strings can be changed using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simple UI. If you want to use POEDIT ... Michael Brauer default fields grayed outClosed   Amelia   Updated March 19, 2021 at 1:47pm   3 Most recent comment from [deleted]:Hi, Michael!Thank you for choosing Amelia.I'm glad that you could resolve the issue.Please feel free to contact us if you have any other questions.Bets Regards. Yves Google calendar link for employeesClosed   Amelia   Updated March 19, 2021 at 1:38pm   16 Most recent comment from [deleted]:Yves,I could access and all User Role settings are correct, but I created an Amelia Test Employee and still can't log in to the back-end. Do you have some other plugin that blocks access?With th ... Lynda Rouiller Setting up claender and events in AmeliaClosed   Amelia   Updated March 19, 2021 at 1:16pm   10 Most recent comment from [deleted]:Hi Lynda,thank you for the kind reply.Unfortunately, this is the only way link is sent currently in Amelia; at the moment that isn't a planned feature yet, however you can suggest it here, and u ... Polaris Media GmbH Amelia JS Bug (property "ServiceList" is undefinedClosed   Amelia   Updated March 19, 2021 at 10:35am   9 Most recent comment from Polaris Media GmbH:Hi Ivana,we have found that deleting the Employee and Re-Adding it has solved the problem, thank youBest wishes Melvin Brea Amelia Spanish translationClosed   Amelia   Updated March 19, 2021 at 10:27am   5 Most recent comment from [deleted]:Hi Melvin,thank you for letting us know.That's all right, it happens! :-)We appreciate greatly the effort you put in helping us with translations; we will make sure to replace the files that you ... Jessica Fowler Front End Developer PositionClosed   Amelia   Updated March 19, 2021 at 9:52am   3 Most recent comment from [deleted]:Hi, Jessica!Thank you for choosing Amelia.And thank you for letting us know.Please feel free to contact us if you have any other questions.Best Regards.  César Yucra Notification of reservation of a serviceClosed   Amelia   Updated March 19, 2021 at 9:44am   6 Most recent comment from Aleksandar Vuković:Can you please provide me a temporary admin user for your website, César? Just make sure to enable the PRIVATE response, since this is a public ticket.You want that all notifications are sent to cust ... samantha wakefield time slot variation by dayClosed   Amelia   Updated March 19, 2021 at 9:15am   4 Most recent comment from Aleksandar Vuković:Hi again Samantha1. No, if you change the duration of the service, existing appointments will not be affected.2. To set a buffer time to 10 minutes, your Default Time Slot step in Amelia's Genera ... Richard Send Follow up Email only onceClosed   Amelia   Updated March 19, 2021 at 8:44am   2 Most recent comment from Aleksandar Vuković:Hello RichiI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Notifications are linked to appointments, not customers, so the ... Succeedat Languages WooCommerce integrationClosed   Amelia   Updated March 18, 2021 at 11:59pm   6 Most recent comment from [deleted]:The only guide we have is this one. But it's pretty clear (especially the video part).Also, please make sure you created both Cart and Checkout pages.Best Regards.