As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Wildan Ramlan Stripe FPXClosed   Amelia   Updated April 11, 2022 at 12:29pm   2 Most recent comment from Uroš Jovanović:Hello Wildan,Thank you for reaching out to us.Unfortunately, there is no direct setup for this in Amelia but there may be an addon that could be integrated since Amelia is designed to work with Stripe ... Alyssa Barwick Design of booking formClosed   Amelia   Updated April 11, 2022 at 11:44am   4 Most recent comment from Uroš Jovanović:Hello Alyssa,Please reach out to us if you have any other questions. Łukasz NotificationsClosed   Amelia   Updated April 11, 2022 at 11:39am   6 Most recent comment from Uroš Jovanović:Hello Łukasz,The issue here is that the email field is hidden and Amelia does not pass the email to the WooCommerce cart/checkout. Can you please display the email field on the Amelia booking form, ... le p\'tit coach packageClosed   Amelia   Updated April 11, 2022 at 10:05am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for choosing the Amelia plugin.Please note that the Packages feature is a part of our Pro and Developer licenses and isn’t supported in the Basic license.Hope this helps you.Please ... Jonathan Multiple bookingsClosed   Amelia   Updated April 11, 2022 at 9:51am   2 Most recent comment from Uroš Jovanović:Hello Jonathan,Thank you for reaching out to us.- I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia. The developers might add th ... Lucie Kysucanova Pending services not sent to employeeClosed   Amelia   Updated April 11, 2022 at 8:58am   8 Most recent comment from Uroš Jovanović:Hello Lucie,Really sorry to hear that you are moving away from the Amelia plugin.Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side ... Tyrone HUSSEINI issue after installationClosed   Amelia   Updated April 11, 2022 at 8:56am   10 Most recent comment from Uroš Jovanović:Hello Tyrone,Thank you for reaching back to us.Can you please specify which issue occurs when the Amelia plugin is activated?Looking forward to your reply. Harrold Van Martinez Can I implement 15 mins and 30 minsClosed   Amelia   Updated April 11, 2022 at 8:37am   2 Most recent comment from Uroš Jovanović:Hello Harrold,Thank you for reaching out to us.Unfortunately, setting multiple durations for one service is currently not possible with Amelia's built-in features. You could add a 15-minute extra ... Rosetta Facciolini How to book 24 hours in advance?Closed   Amelia   Updated April 11, 2022 at 7:38am   6 Most recent comment from Marko Davidović:Hello Rosetta, Currently, there is no such feature built-in.  You can see all the options we currently have for booking before an appointment in Amelia/service/edit service/settings I'll kindly ... Aldo Ceja Cómo coloco un buscador de servicios?Closed   Amelia   Updated April 11, 2022 at 7:25am   6 Most recent comment from Marko Davidović:Hello Aldo, Currently, there is no such feature built-in. Unfortunately, no booking forms can be changed they look the same for everyone.I'll kindly ask you to add it as a feature suggestion on ... Stefan Family priceClosed   Amelia   Updated April 11, 2022 at 7:25am   4 Most recent comment from Marko Davidović:Hello Stefan, Thank you for your vote. The list is constantly monitored and Amelia is constantly being improved.  We closely follow the list and improve the features one by one. Until recently, the p ... Michael Webster Mandatory Extra not working on formClosed   Amelia   Updated April 11, 2022 at 7:23am   2 Most recent comment from Marko Davidović:Hello Michael, Thank you for purchasing our product, and for reaching out to us. Write to us for which service exactly does the extra option not work for so that we can investigate what exactly is ... Debbie van Cleef Subscriptions for packages?Closed   Amelia   Updated April 11, 2022 at 7:23am   2 Most recent comment from Marko Davidović:Hello Debbie, Thank you for purchasing our product, and for reaching out to us. Currently, there is no option for recurring packages, I'll kindly ask you to add it as a feature suggestion on thi ... Francesca Kendall ExtrasClosed   Amelia   Updated April 11, 2022 at 7:21am   2 Most recent comment from Marko Davidović:Hello Francesca, Thank you for purchasing our product, and for reaching out to us. Unfortunately, this is not currently possible in Amelia. Extras cannot be hidden without the service being visible. Y ... Thierry LE COMTE Amelia settingClosed   Amelia   Updated April 11, 2022 at 7:19am   2 Most recent comment from Marko Davidović:Hello Thierry, Thank you for purchasing our product, and for reaching out to us. Yes, of course, you can, we mostly test it locally, so you can test almost anything you want localy before you go live ...