Public Tickets
Josep
Errors in how the date is displayedClosed
Amelia
Updated December 27, 2021 at 9:03am
3
Most recent comment from Stanislav Snagovskiy:Hello Josep,
Thank you for reaching out to us.You are welcome. I am glad that now everything is working fine.
If you have any more issues or questions feel free to ask, we will gladly help.
Have a n ...
hema
Mail configuration errorClosed
Amelia
Updated December 27, 2021 at 6:23am
2
Most recent comment from [deleted]:Hello hemaThank you for reaching out to us.Please make sure that you set up your notifications correctly following our instruction: https://wpamelia.com/notification-settings/Issue with email notific ...
HanYu Chen
How to get notification mail before the class starts 1 hour?Closed
Amelia
Updated December 24, 2021 at 2:16pm
4
Most recent comment from Marko Davidović:Hello HanYu,We are glad that we're able to help you. Please try it and let us know.
HanYu Chen
About MyCred don't have enough points.Closed
Amelia
Updated December 24, 2021 at 1:54pm
6
Most recent comment from Uroš Jovanović:Hello HanYu,Please reach out to us if you have any other issues.
doriane meunier
Configuring ScheduleClosed
Amelia
Updated December 24, 2021 at 1:14pm
2
Most recent comment from [deleted]:Hi DorianeThank you for reaching out to us.Please check up your employee's working hours at Amelia > Employees > Edit Employee > Work Hours.If everything is correct, please deactivate Amelia, cle ...
Kunal
Adding UPI Payment MethodClosed
Amelia
Updated December 24, 2021 at 12:45pm
2
Most recent comment from [deleted]:Hi KunalThank you for reaching out to us.
For payments in Amelia, we have PayPal, Stripe, Mollie, and WooCommerce integrations. With WooCommerce you can use other payment methods via addons they suppo ...
doriane meunier
Configuring ScheduleClosed
Amelia
Updated December 24, 2021 at 12:43pm
4
Most recent comment from Stanislav Snagovskiy:Hello Doriane,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way ...
David Wilson
Payment but no appointmentClosed
Amelia
Updated December 24, 2021 at 2:47pm
5
Most recent comment from Stanislav Snagovskiy:Dear David,
I successfully created a test appointment using Paypal Sandbox mode, and there are no issues detected from my side. At the moment everything is working fine, and it is impossible to say e ...
Ron Poppen
Employee SelectionClosed
Amelia
Updated December 24, 2021 at 11:27am
16
Most recent comment from Marko Davidović:Hello Ron,We are glad that we're able to help you. If you have any more questions please feel to open another ticket.
Dave
Display of servicesClosed
Amelia
Updated December 24, 2021 at 10:43am
2
Most recent comment from Stanislav Snagovskiy:Hello Dave,Thank you for reaching out to us.This shortcode [ameliacatalog show=packages category=4] does not exist, try using [ameliacatalog category=4] instead.You can see a full list of shortcodes ...
Adrián Ďurica
Amelia - Can book event only for one yearClosed
Amelia
Updated December 24, 2021 at 8:48am
4
Most recent comment from [deleted]:Hi AdriánI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Please feel free to search through our feature suggestion page ...
Ruben Mandema
InvoicesClosed
Amelia
Updated December 23, 2021 at 3:24pm
2
Most recent comment from Stanislav Snagovskiy:Hello Ruben,Thank you for reaching out to us.
Amelia is not a payment engine, so it doesn't generate invoices. Invoices are generated by payment providers (Stripe, PayPal, etc), so you're l ...
Daniel Rubín
Only logged user to wordpress can see free slots problemClosed
Amelia
Updated December 23, 2021 at 12:24pm
10
Most recent comment from Stanislav Snagovskiy:You are welcome, Daniel,No worries, I am glad that now everything is working fine.
If you have any more issues or questions feel free to open a new ticket, we will gladly help.
Lode Callens
EventsClosed
Amelia
Updated December 23, 2021 at 10:36am
2
Most recent comment from Stanislav Snagovskiy:Hello Lode,Thank you for reaching out to us.Amelia triggers the appointment creation on statuses "Completed", "Processing" and "On Hold". So, when you change the payment status to one of these, an ap ...
Sebastian Adrian-Kalchhauser
Event Calendar view not rendering in modalClosed
Amelia
Updated December 23, 2021 at 10:25am
7
Most recent comment from Stanislav Snagovskiy:Hello Sebastian,I hope you are doing well.Sorry for the late response, our developers said it was some kind of conflict, so they need to take a look locally. Would you be able to provide us with a st ...