As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Oneil A Williams Email NotificationsClosed   Amelia   Updated April 20, 2022 at 6:49am   2 Most recent comment from Marko Davidović:Hello Oneil A Williams, Thank you for purchasing our product, and for reaching out to us.We have checked in our system and you have open the old ticket on March 27, 2022 at 7:40pm and our colleague h ... Frédéric Prud\'homme Employee not visible when she has no appointmentClosed   Amelia   Updated April 19, 2022 at 7:06pm   2 Most recent comment from Miloš Jovanović:Hi, FrédéricThanks for reaching out to us.- I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia. The developers might add this ... Eduardo Fonseca user messaging systemClosed   Amelia   Updated April 19, 2022 at 7:00pm   2 Most recent comment from Miloš Jovanović:Hi, EduardoThanks for reaching out to us- I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia. The developers might add this in t ... Achyutha Kumar C R Employee not receiving notification mailClosed   Amelia   Updated April 19, 2022 at 6:39pm   2 Most recent comment from Miloš Jovanović:Hi, AchyuthaThanks for reaching out to us-I can remotely do some tests for you and see what's going on.Please provide me a temporary WP-admin (administrator) user for your site where this happe ... Ahmed Mearaj Ali Employee is not show to select in service creationClosed   Amelia   Updated April 19, 2022 at 3:35pm   6 Most recent comment from Miloš Jovanović:Hi, AhmedI apologise for the waiting time. Despite best efforts i am still not able to resolve the issues.I will now escalate this with our 2nd level Team, to provide a more effective investigation ... Gerardo email notificationsClosed   Amelia   Updated April 19, 2022 at 2:09pm   11 Most recent comment from Uroš Jovanović:Hello Gerardo,No worries, glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the� ... Promsy Célia Choose your employee and othersClosed   Amelia   Updated April 19, 2022 at 1:53pm   6 Most recent comment from Uroš Jovanović:Hello Martin,Are you referring to this option on the Customize page?Looking forward to your reply. Arie RolesClosed   Amelia   Updated April 19, 2022 at 1:45pm   6 Most recent comment from Uroš Jovanović:Hello Arie,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Adam O. Nothing besides price can be highlightedClosed   Amelia   Updated April 19, 2022 at 12:58pm   2 Most recent comment from Miloš Jovanović:Hello, AdamFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Ilse Search View Available DatesClosed   Amelia   Updated April 19, 2022 at 9:24am   2 Most recent comment from Miloš Jovanović:Hi, IlseFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Katrina Customer Payment Frequency + BookingsClosed   Amelia   Updated April 19, 2022 at 8:49am   2 Most recent comment from Uroš Jovanović:Hello Katrina,Thank you for reaching out to us.This is possible with the "Packages of services" feature in Amelia. Packages in the Amelia Booking plugin are made to give you the option to create a pa ... HMT send invoices without woocommerceClosed   Amelia   Updated April 19, 2022 at 8:31am   2 Most recent comment from Marko Davidović:Hello, Thank you for purchasing our product, and for reaching out to us. Unfortunately no, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion ... Sasha Adding a new customer in the employee panelClosed   Amelia   Updated April 19, 2022 at 7:56am   4 Most recent comment from Marko Davidović:Hello Coe, Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our "to-do" list whe ... fred sadowick upgradeClosed   Amelia   Updated April 19, 2022 at 6:50am   2 Most recent comment from Marko Davidović:Hello Fred, will do. If you have any more questions or issues please open another ticket and we will gladly help you there. Lorne Changing default Event Status to Open rather than AllClosed   Amelia   Updated April 18, 2022 at 3:37pm   2 Most recent comment from Uroš Jovanović:Hello Lorne,Thank you for reaching out to us.I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia. The developers might add this in ...