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Public Tickets

Matteo Scarpellini Edit service left in a packageClosed   Amelia   Updated December 28, 2021 at 1:44pm   2 Most recent comment from [deleted]:Hi Matteo Thank you for reaching out to us. You can manage the appointments in packages. This can be done on the Services page, under the Packages tab for each package there is the Purchases butt ... Javier 2 employees One serviceClosed   Amelia   Updated December 28, 2021 at 12:51pm   4 Most recent comment from Uroš Jovanović:Hello Javier,Unfortunately, that is currently not possible in Amelia, as only one employee can be booked for one appointment. This has already been suggested and we have added it to our to-do list fo ... William Hartanto How to connect wp user with amelia customerClosed   Amelia   Updated December 28, 2021 at 11:16am   6 Most recent comment from Aleksandar Vuković:Hey andres.Did you check out Stanislav's response here: https://tmsplugins.ticksy.com/ticket/2932502/?If you still need some assistance from us, please reply to Stanislav's ticket, and we&# ... Melvin Amelia custumorClosed   Amelia   Updated December 28, 2021 at 10:59am   8 Most recent comment from Uroš Jovanović:Hello Melvin,With all the customer role options you have enabled, here is how it works:1. New customer with the unique email books an appointment.2. The customer receives an email with the link that r ... andres Showing or not booking buttonClosed   Amelia   Updated December 28, 2021 at 10:55am   2 Most recent comment from Stanislav Snagovskiy:Hello Andres, Thank you for reaching out to us. As booking is the main function of Amelia, there is no option to disable the booking function but still display the available time slots, we could only ... Mitra Tirandaz getting zoom to talk to ameliaClosed   Amelia   Updated December 28, 2021 at 10:45am   2 Most recent comment from Uroš Jovanović:Hello Mitra,Thank you for reaching out to us.Setting up your Zoom application In order to use Amelia and Zoom together, you need to set up the Zoom application first so you can connect it with the Ame ... Carles Scroll in IphoneClosed   Amelia   Updated December 28, 2021 at 9:37am   7 Most recent comment from Marko Davidović:Hello Carles,We will do our best. Thank you and a Happy New Year to you too. João Lopes Upgrade from Basic to ProClosed   Amelia   Updated December 28, 2021 at 8:49am   4 Most recent comment from Marko Davidović:Hello João, We are glad that we're able to help you. If you have any more questions please feel to open another ticket. gene can events list use popupClosed   Amelia   Updated December 27, 2021 at 2:17pm   2 Most recent comment from Uroš Jovanović:Hello Gene,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as th ... Javier Outlook IntegrationClosed   Amelia   Updated December 27, 2021 at 1:25pm   2 Most recent comment from Stanislav Snagovskiy:Hello Javier,Thank you for reaching out to us.Please make sure you go through our Outlook Calendar Integration documentation, and check out the video instructions in there. It can happen that you c ... Riccardo Lazzari Half Day Open / ClosedClosed   Amelia   Updated December 27, 2021 at 12:39pm   6 Most recent comment from Marko Davidović:Hello Riccardo,I understand but this option allows you to set company-wide working hours and breaks. If you want to set the same hours for every day, simply set the first day and click on the “App ... Adrián Ďurica Amelia - Check if user is logged inClosed   Amelia   Updated December 27, 2021 at 11:49am   4 Most recent comment from Marko Davidović:Hello Adrián, Unfortunatelly it cant be done without custom work. We no longer provide customization services due to the amount of work our developers have, so even though we'd love to help you ... Adrián Ďurica Amelia - Book event only for registered userClosed   Amelia   Updated December 27, 2021 at 10:17am   8 Most recent comment from Stanislav Snagovskiy:Dear Adrián,I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. The Сalendar view can only be used with Events.It probabl ... Eduardo Booking Form - Step 4 - Translating "On-Site"Closed   Amelia   Updated December 27, 2021 at 9:30am   4 Most recent comment from Marko Davidović:Hello Eduardo, We are glad that we're able to help you. If you have any more questions please feel to open another ticket. Yash Kanthale Customer Details Not savingClosed   Amelia   Updated December 27, 2021 at 9:28am   18 Most recent comment from Uroš Jovanović:Hello Yash,There is a task open for this issue and our developers are working on fixing this behavior. Unfortunately, i don't have the exact ETA on when this will be updated.Feel free to contact ...