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Public Tickets

Giam Design CustomizationClosed   Amelia   Updated February 11, 2022 at 4:32pm   2 Most recent comment from Stanislav Snagovskiy:Hello Giam,Thank you for reaching out to us.You can change the words "service" and "services" in Amelia > Settings > Labels:As for the word "package", you can change it through the .po files in amel ... Brad Hide Event Capacity For Events CalendarClosed   Amelia   Updated February 11, 2022 at 3:26pm   4 Most recent comment from Stanislav Snagovskiy:Dear Brad,You are welcome. I am glad that now everything is working fine.  If you have any more issues or questions feel free to open a new ticket, we will gladly help. Marc Rossen How to work with logged in Users?Closed   Amelia   Updated February 11, 2022 at 2:49pm   2 Most recent comment from [deleted]:Hello MarcThank you for reaching out to us.Please check out our documentation about Customer Panel here.When your customer (WP user with Amelia Customer user role) go to the front-end customer panel, ... Giam Group BookingClosed   Amelia   Updated February 11, 2022 at 2:32pm   2 Most recent comment from [deleted]:Hi GiamThank you for reaching out to us.You need to enable "Allow booking below minimum capacity" in Amelia / Settings / Appointments.If it is disabled, your front-end customers won't be able to ... Patrick create login by customerClosed   Amelia   Updated February 11, 2022 at 1:04pm   5 Most recent comment from Marko Davidović:Hello Patrick,There is no option with Amelia to make customers register this is not that kind of plugin that can lock down your site for customer without registrations.Our front-end Customer Panel all ... Baptiste timing feature of servicesClosed   Amelia   Updated February 11, 2022 at 11:59am   2 Most recent comment from Uroš Jovanović:Hello Baptiste,Thank you for reaching out to us.Your query is pretty clear. Unfortunately, it is not possible to have different durations for a single service. We have a plan to add a feature of the ... capkeltiek Event bookingClosed   Amelia   Updated February 11, 2022 at 11:41am   2 Most recent comment from [deleted]:Hi capkeltiekThank you for reaching out to us. At the moment, only one appointment or event can be added to the cart. This should be added in one of the future updates but unfortunately, I cannot prov ... Yamato Date that a customer added an appointmentClosed   Amelia   Updated February 11, 2022 at 9:42am   4 Most recent comment from Uroš Jovanović:Hello Yamato,Glad to be able to assist you.Feel free to contact us if you have any other questions. Alex Adding support staff not possibe?Closed   Amelia   Updated February 10, 2022 at 3:26pm   9 Most recent comment from Uroš Jovanović:Hello Alex,Please reach out to us if you have any other questions. Kingsley Chimezie StripeClosed   Amelia   Updated February 10, 2022 at 3:12pm   10 Most recent comment from Marko Davidović:Hello Kingsley, We are glad that Stripe works fine now, and that we were able to help you. Regarding the changes Amelia cant require anything to be mandatory with Stripe and WooCommerce payments, be ... samantha wakefield updating payment cardClosed   Amelia   Updated February 10, 2022 at 2:54pm   2 Most recent comment from Marko Davidović:Hello Samantha, Thank you for purchasing our product, and for reaching out to us.Billing Details can be updated through our store (https://store.tms-plugins.com/ ) You can provide the login info to th ... aline Services + CalendarClosed   Amelia   Updated February 10, 2022 at 2:43pm   2 Most recent comment from [deleted]:Hi AlineThank you for reaching out to us.You can do it with Work Hours and Special Days. Please check out our documentation about configuring your Employee's schedule here.If you need some furthe ... Ken Marshall Set Up QuestionClosed   Amelia   Updated February 10, 2022 at 2:34pm   4 Most recent comment from [deleted]:Hello KenI'm not sure that it will work. Each subdomain is treated as a separate site, so the database files of somesite.com are usually different from subsite.somesite.comIf you have the databas ... Patrick Cannot create new customers anymoreClosed   Amelia   Updated February 10, 2022 at 2:24pm   3 Most recent comment from Marko Davidović:Hello Patrick,We are glad to hear that everything has been sorted out. Also, we wrote to you in your another ticket that has a similar issue https://tmsplugins.ticksy.com/ticket/2977509 can you plea ... Cécile Gendre cannot enter name and email in form, just phone numberClosed   Amelia   Updated February 10, 2022 at 2:04pm   3 Most recent comment from [deleted]:Hi CécileWe are glad you were able to resolve your issue.If you have any more issues or questions feel free to open a new ticket.