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Public Tickets

Katie raybould customer unable to enter their infoClosed   Amelia   Updated March 11, 2021 at 11:30pm   2 Most recent comment from [deleted]:Hi, Katie!Thank you for choosing Amelia.I used the URL you provided as "Related link" and tried to fill in the booking form, so I was able to do it:I'm not sure if you changed any settings.If not ... Zahra Khalid Plugin MalfunctionClosed   Amelia   Updated March 11, 2021 at 10:00pm   4 Most recent comment from [deleted]:Zahra,I'm glad we could help.Please feel free to open new tickets if you have any other questions.Best Regards.  Guillermo Veiga Events - ZoomClosed   Amelia   Updated March 11, 2021 at 4:26pm   5 Most recent comment from Guillermo Veiga:Great, I will try. Best Admin Democratest Problems after upgrading to 3.1Closed   Amelia   Updated March 11, 2021 at 2:36pm   6 Most recent comment from [deleted]:Good day!We didn't change anything in Calendar and Dashboard since we were not able to optimize those two pages at the moment. We've implemented change only on appointments, customers and fi ... Emerence Degroote cache pluginClosed   Amelia   Updated March 11, 2021 at 2:33pm   4 Most recent comment from [deleted]:Hi, Hariharan!We didn't face any issues related to W3 total cache before. But since we launched a new update, and maybe they made some changes as well, we can't tell for sure if they are co ... Stephen Lepsch Some employees aren't able to see events, some are. Some employees missing privileges, some aren'tClosed   Amelia   Updated March 11, 2021 at 1:10pm   2 Most recent comment from [deleted]:Hi Stephen,thank you for letting us know, I'm sorry to hear that this happens.Since these are the views from backend, can you please check in WordPress > Users, which roles there are these employ ... Pablo Maffezini Services Happy hour PricesClosed   Amelia   Updated March 11, 2021 at 12:46pm   2 Most recent comment from [deleted]:Hi, Pablo!Thank you for your inquiry.Unfortunately, the price in Amelia can't be dynamically changed, i.e. each Service can have only one price.This feature is on our to-do list for future update ... Maximiliano Morena Book package from backendClosed   Amelia   Updated March 11, 2021 at 12:36pm   2 Most recent comment from [deleted]:Hi Maximiliano,thank you for the kind inquiry!Currently, there isn't such possibility in Amelia with its current built-in features, unfortunately; Packages can only be purchased and booked from t ... Sarah Howell Can't find eventClosed   Amelia   Updated March 11, 2021 at 12:33pm   2 Most recent comment from [deleted]:Hi Sarah!Thank you for contacting us.I have visited your site, and this is what shows for me (same as in your backend):Could you please let me know where is the other April 5th event showing?Or option ... Arne De Belser Question regarding the finish of an appointmentClosed   Amelia   Updated March 11, 2021 at 12:32pm   4 Most recent comment from [deleted]:Hello Arne,We don't have developers' documentation, unfortunately. There are  some JS hooks, that are triggered depending on the view: window.beforeAddToCalendarLoaded() window.beforeBooki ... Paul Spalvieri update not installedClosed   Amelia   Updated March 11, 2021 at 11:59am   6 Most recent comment from [deleted]:Thank you, Paul.Our developer fixed the issue you had, so please check whether adding customers works well now. Sorry for any inconveniences this have caused. There is soem issue with searching custom ... Katie hide the price from the customer bookings panelClosed   Amelia   Updated March 11, 2021 at 11:58am   9 Most recent comment from [deleted]:Hi Katie,this is within the Customer Panel then, not within the Booking window, thank you for clarifying.In that case the code provided by Ashley will be required; thank you Ashley for contribution. Denis Plugin will not loadClosed   Amelia   Updated March 11, 2021 at 11:26am   2 Most recent comment from [deleted]:Hi Denis, thank you for contacting us! Could you please let me know if you have followed trough these steps:You can update plugin from WordPress Plugins page (deleting the plugin and upload it again) ... Alexandre saving a backup of ameliaClosed   Amelia   Updated March 11, 2021 at 11:00am   2 Most recent comment from Aleksandar Vuković:Hello AlexandreYou would need to copy all wp_amelia_ tables from your database (around 47 tables), and along that go to wp_options table, and search for "amelia_settings" in "option_name" column. Copy ... Homeopathy UK Amelia 3.1 Update IssueClosed   Amelia   Updated March 11, 2021 at 10:41am   2 Most recent comment from Aleksandar Vuković:Hi again ErikaI see this is a duplicate ticket, so it will be closed.Once again sorry for the inconvenience.