As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Sam Read multiple calendarsClosed   Amelia   Updated April 26, 2022 at 7:11pm   2 Most recent comment from Miloš Jovanović:Hi, SamFirstly i want to apologise for the delayed response time. We celebrated our Orthodox Easter, which has slowed down our working pace. Thank you very much for your patience.-- I am sorry to dis ... Sofia Not able to book a nightClosed   Amelia   Updated April 26, 2022 at 5:40pm   5 Most recent comment from Miloš Jovanović:Hi, SofiaI have been advised in the meantime, my senior colleague also checked a support email in which you described what you need in more detail,and we corresponded with our developers to make sur ... Joachim Export / import settingsClosed   Amelia   Updated April 26, 2022 at 3:05pm   2 Most recent comment from Miloš Jovanović:Hi, JoachimFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Louise White SMS messagesClosed   Amelia   Updated April 26, 2022 at 2:18pm   2 Most recent comment from Miloš Jovanović:Hi, LouiseFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Juan Parra Pino Amelia Customer AccessClosed   Amelia   Updated April 26, 2022 at 12:34pm   3 Most recent comment from Miloš Jovanović:Hi, JuanI actually confirmed everything quicker than I thought, with our 2nd level and the developers, we don't need your credentials, sorry about that.-- I am sorry to disappoint you, but at thi ... osama moawad complete customizationClosed   Amelia   Updated April 26, 2022 at 12:05pm   2 Most recent comment from Miloš Jovanović:Hi, osamaFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Tobias Toifl German Translation in Service DetailsClosed   Amelia   Updated April 26, 2022 at 11:42am   5 Most recent comment from Uroš Jovanović:Hello Tobias,Glad to hear that you managed to resolve the issue.Please reach out to us if you have any other questions. Barnaby Kerekes Recurring Appointments and ClassesClosed   Amelia   Updated April 26, 2022 at 10:31am   4 Most recent comment from Marko Davidović:Hello Barnaby,We apologize for answering later than usual We have had national holidays in the past few days.We checked in our system and we can see that you already have this e-mail entered, just go ... Amin Talab Amelia vs. Wordpress AccountClosed   Amelia   Updated April 26, 2022 at 10:29am   2 Most recent comment from Uroš Jovanović:Hello Amin,Thank you for reaching out to us.For this purpose, you could disable the "Automatically create Amelia Customer user" option on the Amelia/Settings/Roles settings page.Please provide me with ... Richard Show Service Price on FrontendClosed   Amelia   Updated April 26, 2022 at 10:06am   2 Most recent comment from Uroš Jovanović:Hello Richard,Thank you for reaching out to us.- I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia. The developers might add thi ... CAROLINA Configuración de disponibilidadClosed   Amelia   Updated April 26, 2022 at 10:00am   2 Most recent comment from Uroš Jovanović:Hello Carolina,Thank you for reaching out to us.Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the translation ... Chris Problems and poor design issuesClosed   Amelia   Updated April 26, 2022 at 9:39am   15 Most recent comment from Aleksandar Vuković:It was nice, thank you Chris.Also, thank you for your feedback. I'll make sure to forward this to our developers and product managers, so they can plan some changes in the future. As you said - i ... Yvonne Shevnin Amelia Fatal Error MessageClosed   Amelia   Updated April 26, 2022 at 9:12am   5 Most recent comment from Uroš Jovanović:Hello Yvonne,Thank you for providing us with the admin credentials.Apologies for the delayed response as we have had our National holiday for the past 4 days.Glad to hear that the issue has been resol ... Aldo Ceja Can I download a reservation in PDF?Closed   Amelia   Updated April 26, 2022 at 9:00am   3 Most recent comment from Uroš Jovanović:Hello Aldo, Thank you for reaching out to us. Apologies for the delayed response as we have had our National holiday these past four days.- I am sorry to disappoint you, but at this time, this is not ... Georgi Vasilev Woocommerce tax is zeroClosed   Amelia   Updated April 26, 2022 at 8:20am   11 Most recent comment from Uroš Jovanović:Hello Michael,Glad to hear that the issue has been resolved.Please reach out to us if you have any other questions.