As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Matthew Gerrish Adding a bcc to certain notificationsClosed   Amelia   Updated April 26, 2022 at 7:06am   2 Most recent comment from Marko Davidović:Hello Matthew, Thank you for purchasing our product, and for reaching out to us.We apologize for answering later than usual We have had national holidays in the past few days.We are not aware of Trust ... Michael Hamann Request a price and/or normal chekoutClosed   Amelia   Updated April 26, 2022 at 6:29am   2 Most recent comment from Marko Davidović:Hello Michael, Thank you for purchasing our product, and for reaching out to us. We don't know exactly what you want to achieve but we have an option for on-site - in-person payment, or you can p ... jason liss SMTP - Emails not sendingClosed   Amelia   Updated April 26, 2022 at 6:29am   5 Most recent comment from Marko Davidović:Hello Elena, We apologize for answering later than usual we have had national holidays in the past few days. We do not know which issue you have, we recommend that you open your ticket and write to us ... Andy Customer rescheduling appointmentsClosed   Amelia   Updated April 26, 2022 at 6:22am   2 Most recent comment from Marko Davidović:Hello Andy, Thank you for purchasing our product, and for reaching out to us. We apologize for answering later than usual we have had national holidays in the past few days. Unfortunately, they can� ... Tung Truong Email PlaceholderClosed   Amelia   Updated April 26, 2022 at 6:16am   10 Most recent comment from Marko Davidović:Hello Tung Truong, We apologize for answering later than usual we have had national holidays in the past few days. Amelia has the ability to automatically update but it depends on your WordPress setti ... Digitais Studio Booking processsClosed   Amelia   Updated April 25, 2022 at 1:34pm   2 Most recent comment from Aleksandar Vuković:Hello there.Thank you for reaching out to us and sorry for the late response.Also, thank you for letting us know the issue has been solved. If you need some further assistance, please feel free to rea ... Adam Age fieldClosed   Amelia   Updated April 24, 2022 at 8:46pm   2 Most recent comment from Miloš Jovanović:Hi, AdamFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Alejandro Cortes Email NotificationsClosed   Amelia   Updated April 24, 2022 at 8:33pm   5 Most recent comment from Miloš Jovanović:Hi, AlejandroTerribly sorry for taking so much time to test everything.- At first i tried with the default PHP Mail setting untouched.The test email took very long time to arrive, at first it did not� ... Wilhelm Drummer Amelia install problemsClosed   Amelia   Updated April 24, 2022 at 7:15pm   8 Most recent comment from Miloš Jovanović:Hi, Wilhelm Terribly sorry about the waiting time - i should have assumed you got this error earlier. Sometimes it takes a good look to spot the exact issue. At least the good thing is i know the exa ... Lior Angel redirect between the "form screen" to the final screenClosed   Amelia   Updated April 22, 2022 at 4:21pm   2 Most recent comment from Miloš Jovanović:Hi, LiorFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Amit Gupta How to - New Woocommerce integration.Closed   Amelia   Updated April 28, 2022 at 4:05pm   9 Most recent comment from Miloš Jovanović:Hi, Amit - Sorry we took so long - first we tested everything, then the developers investigated further, and we have flagged this as a bug. The developers are working in fixing it - the fix should be ... Camila Parot Error 403 Google Calendar IntegrationClosed   Amelia   Updated April 21, 2022 at 8:27pm   13 Most recent comment from Miloš Jovanović:Hey, Camila I am delighted to hear that this has been resolved. Thank you for letting us know.Anything else that we could assist with, don't hesitate to create new tickets. - My apologies if I  ... Julia Schedule timesClosed   Amelia   Updated April 21, 2022 at 8:22pm   4 Most recent comment from Miloš Jovanović:Hi, JuliaYes, you can set different available time slots of booking for different services. The available time slots are directly dependent on the work hours that you set for the employee assigned to ... Joachim Custom fieldClosed   Amelia   Updated April 21, 2022 at 1:56pm   4 Most recent comment from Uroš Jovanović:Hello Joachim,The development is based on the requests from the customers, if a feature suggestion gets more votes, it will be prioritized.  Please feel free to search through our feature suggestion ... Francesca Kendall Ending EmploymentClosed   Amelia   Updated April 21, 2022 at 12:50pm   8 Most recent comment from Uroš Jovanović:Hello Francesca,I will let you know if the suggestion is being worked on for implementation.Please let us know if you have any other questions.