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Public Tickets

Richard the changes i make to the plugin do not appear to be made on the front endClosed   Amelia   Updated January 5, 2022 at 10:38am   3 Most recent comment from Aleksandar Vuković:Hello RichardI can see that the booking form loads normally on this page, but that doesn't seem to be an issue on your site.Can you please tell me what changes you tried to make, and then provid ... Randy McCuistion booking timesClosed   Amelia   Updated January 5, 2022 at 10:08am   2 Most recent comment from Uroš Jovanović:Hello Randy,Thank you for reaching out to us.Most likely in your backend option "Allow admin to book appointment at any time" is enabled (Amelia - Settings - Role Settings - Admin), since you have th ... Michael Webster Payment IssueClosed   Amelia   Updated January 5, 2022 at 9:42am   4 Most recent comment from Marko Davidović:Hello Michael, We are glad that everything has been sorted out. If you have any more questions please feel to open another ticket. Jacob Eggebeen Null NullClosed   Amelia   Updated January 5, 2022 at 8:50am   2 Most recent comment from Aleksandar Vuković:Hello JacobHow did you delete a customer?If you had deleted the customer from Amelia/Customers, the attendee would be removed from the event, freeing up one spot. Please explain in a bit more detail h ... JOAN CARLES Google translate pluginClosed   Amelia   Updated January 4, 2022 at 5:23pm   2 Most recent comment from Uroš Jovanović:Hello Joan,Thank you for reaching out to us.As the translation was performed by a different plugin, Amelia does not have control over how the strings and numbers are translated.Words can be changed us ... Sara Event Zoom IntegrationClosed   Amelia   Updated January 4, 2022 at 4:59pm   2 Most recent comment from Uroš Jovanović:Hello Sara,Thank you for reaching out to us.Once you successfully integrate Zoom with Amelia, you should connect the employee to the zooming user: After you connect the employee to the zoom user, you ... Matt PackagesClosed   Amelia   Updated January 4, 2022 at 4:20pm   2 Most recent comment from Uroš Jovanović:Hello Matt,Thank you for reaching out to us.Unfortunately, since the price of the package needs to be set when the customer is purchasing the package, the number of appointments needs to be set up whe ... MORLEVAT Name of the event google calendarClosed   Amelia   Updated January 4, 2022 at 3:52pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Can you please please provide me with more details regarding the issue that you are facing so I can provide you with full support on this?Looking forward to your ... Adrian Reich German Information requirementsClosed   Amelia   Updated January 4, 2022 at 2:20pm   2 Most recent comment from Uroš Jovanović:Hello Adrian,Thank you for reaching out to us.Amelia itself does not offer tax options but Amelia has integration with WooCommerce which can be integrated to add additional payment options and add ... agnelo lobo i had a location, I deleted Location, but in booking notification, it still show location.Closed   Amelia   Updated February 8, 2022 at 12:12pm   3 Most recent comment from Aleksandar Vuković:Hey agneloThis issue should have been fixed with v4.4.1. Can you please update the plugin (if you haven't already), test this again, and let me know if it's fixed. LayLa Johnson Service DescriptionClosed   Amelia   Updated January 4, 2022 at 1:30pm   2 Most recent comment from Aleksandar Vuković:Hello LayLaThe service description only appears in the Catalog form, not in Amelia Search nor Step-by-Step booking form. We will change this at some point in the future, but for now you need to use [a ... Hanizar I can't activate my purchase codeClosed   Amelia   Updated January 4, 2022 at 11:48am   2 Most recent comment from Uroš Jovanović:Hello Hanizar,Thank you for choosing the Amelia plugin.If you see this screen, that means that you still have the Lite version of the plugin installed. The Lite version needs to be deactivated/deleted ... Alexander Rothwell WooCommerce PaymentsClosed   Amelia   Updated January 4, 2022 at 11:39am   8 Most recent comment from Uroš Jovanović:Hello Alexander,Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience!Klarna Payments for WooCommer ... Nils Olav wp-options not updated when service is deletedClosed   Amelia   Updated January 4, 2022 at 11:37am   4 Most recent comment from Marko Davidović:Hello Nils, Thank you for purchasing our product, and for reaching out to us.We understand you but we can not know what is the issue unless you provide us a temporary WP-admin (administrator) user for ... arifah Other client can book service at the same hourClosed   Amelia   Updated January 4, 2022 at 11:14am   4 Most recent comment from Uroš Jovanović:Hello Arifah,Glad we were able to assist you.Feel free to contact us if you have any other questions.