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Public Tickets

Karen Available dates & times not showingClosed   Amelia   Updated February 21, 2022 at 5:12pm   3 Most recent comment from Stanislav Snagovskiy:Hello Karen, Thank you for reaching out to us.We are glad you were able to resolve your issue.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly ... Antonio Ropero Work HoursClosed   Amelia   Updated February 21, 2022 at 12:10pm   2 Most recent comment from Marko Davidović:Hello Antonio, Thank you for purchasing our product, and for reaching out to us, but unfortunately, the plugin cannot be used for multi-day bookings. It's currently limited to appointments and se ... masa77 %employee_full_name% Email Placeholder(Event next day reminder to customer) not workingClosed   Amelia   Updated February 21, 2022 at 12:08pm   9 Most recent comment from Aleksandar Vuković:Hello Fred.This issue has been fixed in April, 2021, with version 3.2:BugFix: Fixed issue with employee’s placeholders in the Event Next Day Reminder notification SYS support CapabilitiesClosed   Amelia   Updated February 21, 2022 at 11:51am   8 Most recent comment from Uroš Jovanović:Hello Marteen,Thank you for clearing that up.Unfortunately, unless you assign an Amelia role, you will not be able to add capabilities to the user that wants to access the Amelia configuration, since ... Naomi Services not showingClosed   Amelia   Updated February 21, 2022 at 11:15am   6 Most recent comment from Uroš Jovanović:Hello Naomi,Thank you for clearing that up.The issue is with the employee working hours set up for each service in the individual employee settings. The only two services from the "wenkbrauwen" catego ... Aurelio Invoice questionClosed   Amelia   Updated February 21, 2022 at 11:13am   2 Most recent comment from [deleted]:Hello AurelioThank you for reaching out to us.Amelia is not a payment engine, so it doesn't generate invoices. Invoices are generated by payment providers (Stripe, PayPal, etc).Our developers ar ... Jason Unique URL for each service?Closed   Amelia   Updated February 21, 2022 at 10:10am   2 Most recent comment from Marko Davidović:Hello Jason, Thank you for purchasing our product, and for reaching out to us.Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usu ... Chris Adding ServicesClosed   Amelia   Updated February 21, 2022 at 9:45am   2 Most recent comment from Marko Davidović:Hello Chris, Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience!We are glad that the issue has be ... Wilhelm Alm Export event participants in a csv listClosed   Amelia   Updated February 21, 2022 at 9:23am   2 Most recent comment from [deleted]:Hello WilhelmThank you for reaching out to us.Please feel free to search through our feature suggestion page, and see if someone may be already suggested this feature. If you can't see it, feel ... Henriette Resetting password IN AMELIAClosed   Amelia   Updated February 21, 2022 at 9:19am   2 Most recent comment from Uroš Jovanović:Hello Henriette,Thank you for reaching out to us.Glad to hear that the issue has been resolved. Felicia Dhanani Set Availability limited on SERVICESClosed   Amelia   Updated February 21, 2022 at 9:00am   4 Most recent comment from Uroš Jovanović:Hello Felicia,Glad to hear that we could help you.Feel free to contact us if you have any other questions. Anja German Tax Info as early as possibleClosed   Amelia   Updated February 21, 2022 at 8:44am   3 Most recent comment from Marko Davidović:Hello Anja, Thank you for purchasing our product, and for reaching out to us. In general, it is, you can add a consent checkbox to the booking forms and all the data is stored at your server, nothing ... Antonio Ropero Limit companions on a bookingClosed   Amelia   Updated February 21, 2022 at 8:03am   2 Most recent comment from Marko Davidović:Hello Antonio,Thank you for purchasing our product, and for reaching out to us.The only way you can achieve this is to create a separate service for each table and to make it a group appointment that ... Tim SMS notification saldoClosed   Amelia   Updated February 21, 2022 at 7:55am   4 Most recent comment from Marko Davidović:Hello Tim, When we went to your site we couldn't replicate the issue. We tried several times with every method and it allows us on the first go to purchase the SMS credit with every method as yo ... Daniel Cragin Private EventsClosed   Amelia   Updated February 21, 2022 at 7:42am   3 Most recent comment from [deleted]:Hello DanielThank you for reaching out to us.Unfortunately, something like this is not possible with the plugin's built-in features, but you can try to achieve this using a membership plugin (lik ...