Okay

Public Tickets

Travis R Hedrick Cannot Register this WooCommerce Product w/ AmeliaClosed   Amelia   Updated January 10, 2022 at 2:53pm   4 Most recent comment from Aleksandar Vuković:Hi again Travis, thanks for the video.I can't replicate this issue while I'm logged in, nor while I'm logged out. Check out the attached screen recording.If this is happening only when ... TRAFO Selecting the Google CalenderClosed   Amelia   Updated January 10, 2022 at 2:50pm   2 Most recent comment from Uroš Jovanović:Hello Trafo,Thank you for reaching out to us.You can connect different employees to one google account, but the only issue would be that if one employee has an appointment booked for a certain time sl ... Chris BOOKING SLOTSClosed   Amelia   Updated January 10, 2022 at 2:42pm   2 Most recent comment from Stanislav Snagovskiy:Hello Chris, Thank you for reaching out to us. You can enable the "Allow booking above maximum capacity" option (Amelia > Settings > Appointments Settings) or set the maximum capacity to 2 or more ( ... lewis html emailClosed   Amelia   Updated January 10, 2022 at 2:22pm   2 Most recent comment from Stanislav Snagovskiy:Hello Lewis,Thank you for reaching out to us.You can write HTML code as you want, it doesn't affect anything, as long as you follow the syntax and don't forget to close the tags.If you need ... PISTRE notification mailClosed   Amelia   Updated January 10, 2022 at 2:13pm   6 Most recent comment from Aleksandar Vuković:Hi Mrs PistreI honestly can't say what blocks Amelia from sending notifications on your site. I just tried my credentials on another user's website, and they worked fine. They worked corr ... TRAFO Google Calender integrationClosed   Amelia   Updated January 10, 2022 at 2:09pm   2 Most recent comment from Stanislav Snagovskiy:Hello, Trafo.Thank you for reaching out to us.In order to use 2-way Google synchronization properly, your employees should set statuses of the events in their Google calendars as Busy. In that way, t ... Hans Berth time slotsClosed   Amelia   Updated January 10, 2022 at 2:04pm   2 Most recent comment from Marko Davidović:Hello Hans, Thank you for purchasing our product, and for reaching out to us. We understand your wishes it is not simple to achieve this but we will try. You can always set Minimum time required befo ... Melanie not loading on mobileClosed   Amelia   Updated January 10, 2022 at 1:44pm   2 Most recent comment from Marko Davidović:Hello Melanie, Thank you for purchasing our product, and for reaching out to us.We didn't come across this issue because Amelia is compliant with desktop, tablet, and mobile you can see each view ... Roshan Sujeebun details of repeat orders are not appearing in the email notifications to customerClosed   Amelia   Updated January 10, 2022 at 1:23pm   8 Most recent comment from Uroš Jovanović:Hello Roshan,I have just checked your recurring appointment details placeholder configuration and it seems like you have placed %recurring_appointments_details% inside of its configuration and that is ... Eric Brulmans Employee ListClosed   Amelia   Updated January 10, 2022 at 1:18pm   2 Most recent comment from [deleted]:Hi EricThank you for reaching out to us.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Still you can create different pa ... Clémentine Amsallem Personnal field to google calendarClosed   Amelia   Updated January 10, 2022 at 12:51pm   6 Most recent comment from Marko Davidović:Hello Clémentine, We are glad that we're able to help you. If you have any more questions please feel to open another ticket. Remko Sieben TranslationClosed   Amelia   Updated January 10, 2022 at 12:04pm   4 Most recent comment from Marko Davidović:Hello Remko,We are glad that everything has been sorted out. If you have any more questions please feel to open another ticket. Rodolfo Diniz Notificação por WhatsAppClosed   Amelia   Updated January 10, 2022 at 11:38am   2 Most recent comment from [deleted]:Hi RodolfoThank you for reaching out to us.At the moment we don't have an integration with WhatsApp, I'm afraid. I'll kindly ask you to add it as a feature suggestion on this page. Fea ... Felix How to offer multiple bookings for same timeslotClosed   Amelia   Updated January 10, 2022 at 10:39am   8 Most recent comment from Aleksandar Vuković:Hello KahlilWe've seen customers that used this approach to provide Restaurant bookings with Amelia, but we don't have any example sites to show you.Our development team is currently working ... Leslie Sanchez It does not load the service edition section.Closed   Amelia   Updated January 10, 2022 at 10:37am   4 Most recent comment from Aleksandar Vuković:Hello again LeslieI had to temporarily install WP phpMyAdmin plugin, in order to enable BIG_SELECTS in Amelia's database settings, and after that it worked fine:Please check the Services section ...