As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Martin Suchta DESPERTE HELP Outlook Gmail IntegrationClosed   Amelia   Updated May 4, 2022 at 8:51am   4 Most recent comment from Uroš Jovanović:Hello Martin,Thank you for reaching out to us.Glad to hear that the issue has been resolved. Rocio Setup from mobileClosed   Amelia   Updated May 4, 2022 at 8:22am   2 Most recent comment from Marko Davidović:Hello Rocio, Thank you for purchasing our product, and for reaching out to us.Thank you for your patience as we worked to get back to you, we apologize for the delay, due to a high volume of tickets o ... Victor Reyes Delete employee's nameClosed   Amelia   Updated May 4, 2022 at 8:10am   2 Most recent comment from Marko Davidović:Hello Victor, Thank you for purchasing our product, and for reaching out to us.Thank you for your patience as we worked to get back to you, we apologize for the delay, due to a high volume of tickets ... Denis Notification emails are going to the junk folders.Closed   Amelia   Updated May 4, 2022 at 7:50am   2 Most recent comment from Marko Davidović:Hello Denis, Thank you for purchasing our product, and for reaching out to us.Thank you for your patience as we worked to get back to you, we apologize for the delay, due to a high volume of tickets o ... Ali Raza Tag Filter not working in EventsClosed   Amelia   Updated May 4, 2022 at 7:36am   2 Most recent comment from Marko Davidović:Hello Ali Raza, Thank you for purchasing our product, and for reaching out to us.Thank you for your patience as we worked to get back to you, we apologize for the delay, due to a high volume of ticket ... Marco How to view all services/ classes offeredClosed   Amelia   Updated May 4, 2022 at 7:27am   2 Most recent comment from Marko Davidović:Hello Marco, Thank you for purchasing our product, and for reaching out to us.Thank you for your patience as we worked to get back to you, we apologize for the delay, due to a high volume of tickets o ... Kenneth Larson appointment bookingClosed   Amelia   Updated May 4, 2022 at 7:06am   2 Most recent comment from Marko Davidović:Hello Kenneth, Thank you for purchasing our product, and for reaching out to us.Thank you for your patience as we worked to get back to you, we apologize for the delay, due to a high volume of tickets ... Bashayer Al Bader PackagesClosed   Amelia   Updated May 4, 2022 at 6:38am   2 Most recent comment from Marko Davidović:Hello Bashayer, Thank you for purchasing our product, and for reaching out to us.Thank you for your patience as we worked to get back to you, we apologize for the delay, due to a high volume of ticket ... Debbie van Cleef Subscription for packages or Recurring packages .. Anyone has experience?Closed   Amelia   Updated May 3, 2022 at 6:53am   8 Most recent comment from Oelof:Hi @SumitI've been following your mycred issue (ticket #3007945)  for some time as I really need this functionality too. Hope it would have been fixed with the latest update (tested it on my end ... Quentin NORMAND Increase scheduled After Event notificationClosed   Amelia   Updated May 2, 2022 at 1:28pm   4 Most recent comment from Miloš Jovanović:Hi, QuentinI am delighted to hear that this has been resolved. Thank you for letting us know.Anything else that we could assist with, don't hesitate to create new tickets. Have a great day! Jun kwon SMS MESSAGEClosed   Amelia   Updated April 29, 2022 at 10:02pm   5 Most recent comment from Miloš Jovanović:Hi, Jun kwonsorry for the delayed response.- I will add the suggestion to the developers for you, and if you can add your suggestion on the page I shared. If anything else happens, don't hesita ... Wesley Version 4.6 event filter bugsClosed   Amelia   Updated April 29, 2022 at 9:54pm   8 Most recent comment from Miloš Jovanović:Hi, Andreas.  I sent the fix to Wesley in private, and I can see colleague Marko has sent you the fix as well. I am glad to see it works for you - and I am sure it should be working for Wesley, as we ... Joshua Jia Email notifications not workingClosed   Amelia   Updated April 29, 2022 at 6:30pm   2 Most recent comment from Miloš Jovanović:Hi, JoshuaFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... DoQtor Setting Up Consultation ReminderClosed   Amelia   Updated April 29, 2022 at 3:21pm   2 Most recent comment from Miloš Jovanović:Hi, DoQtorThanks for reaching out to us , sorry about the slow response time.Yes, you can set up custom scheduled notifications by using cron ;Here are some detailed information that should help you ... Riley Email Notifications not workingClosed   Amelia   Updated April 29, 2022 at 3:20pm   2 Most recent comment from Miloš Jovanović:Hi, RileyThanks for reaching out to us, sorry about the slow response time.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settin ...